FUNDAMENTALS OF ACCOUNTING PRACTISES BROKEN
This company is so incompetent it's absolutely disgraceful and they should be ashamed of how they treat their customers.
I have been chasing them since January 6 2026 and they have constantly promised to pay me what they owe me and deadlines came and went.
They don't seem to have a basic understanding of customer service and their so called customer service team just don't give a damn about how their systems don't work!
What company that sends money to a closed bank account since 2017 fails to even attempt to contact their customer on an annual basis?!?!
Fundamental accounting practise I would say if you pay some money into a closed account you should have been notified of this if you had any kind of accounts department
Then to promise to repay with interest the amounts due and then only in May do they start asking their technical team to look into this.
And then they start trying to contact the bank after 5 months - what planet are they on?!
They really should be ashamed of themselves
Their customer service department seems totally happy about just leaving the customer to keep chasing and asking about when they will pay what they owe!
THEY SHOULD BE INVESTIGATED AND PROSECUTED FOR THEFT!