AYA Sacred Wear Bali Reviews 

154
TrustScore 4 uit 5

4,1

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I absolutely love AYA! The clothing is beautiful and unique. Every piece feels special and looks even more beautiful in person, also I love the thoughtful little details they include, Aya has become... Toon meer

Beoordeeld met 1 van de 5 sterren

Very disappointed with the quality. I ordered the sage poncho, and it arrived looking like it had been worn for quite some time. It had a strong smell and significant pilling. I already own the exact... Toon meer

Beoordeeld met 5 van de 5 sterren

The delivery time was great. The quality of the dresses is amazing. And all the gifts that came with the dresses are wonderful. It’s the 2nd time that I’m ordering from them, definitely will order aga... Toon meer

Beoordeeld met 5 van de 5 sterren

Super schneller Versand aus Indonesien nach Deutschland. Alles schön und liebevoll verpackt. Was mir besonders gefällt ist, dass einem bei der Bestellung direkt Zollgebühren berechnet werden und man... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens


Contactgegevens

  • Parq Ubud, Jalan Sri Wedari 24, Tegallalang, Gianyar Regency, Bali, 80571, Ubud, Indonesië

  • aya.eco

4,1

Goed

TrustScore 4 uit 5

154 reviews

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3 sterren
2 sterren
1 ster

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4,1

Alle reviews

(154)

76 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

beautiful dress…customer service was helpful!

this is my second order with Aya. i ordered the silk slip dress in dusty rose, the matching silk robe, and soft pink linen slip dress. the silk slip dress i was hoping to wear to a special occasion.

shipping is very fast and the clothing is thoughtfully packaged in a branded dust bag. there’s a small bag of incense included as a gift that is a nice touch.

the silk dress is GORGEOUS and perfect for everything from a date to a special occasion like a party, birthday, or wedding. the pink is so beautiful in person and the low back and body-skimming cut is stately and elegant. my boyfriend said "WOW" when i tried on the dress and wanted to take me to a nice dinner so i could wear it!!

the dress is the smallest bit tighter on me than i prefer, and that the fit will vary from person to person is clearly stated on the website. i reached out to customer service and after some minor confusion, they offered to send me the dress in a size MEDIUM, which is exactly what i wanted. i'm very pleased that their customer service team is dedicated to customer experience and feel very confident in purchasing more clothing from AYA as we move into the holiday (party!!) season.

13 augustus 2024
Logo AYA Sacred Wear Bali

Antwoord van AYA Sacred Wear Bali

Thank you so much for your wonderful review! We truly appreciate your kind words and support. Your feedback means the world to us and motivates our team to keep delivering quality and care. We’re delighted you had a great experience, and we look forward to serving you again soon! ❤️

Beoordeeld met 4 van de 5 sterren

The garment itself is wonderful, but had delays

The garment itself is wonderful and I couldn't be more pleased. My only issue with this second purchase is that I had to reach out twice regarding its delay. If I'd known the warehouse was still waiting on stock, I wouldn't have purchased it for a specific event like I did. I would have waited. While customer service was lovely and very responsive, when something is delayed to that degree and the ultimate shipping date is unknown, they should be reaching out to me to let me know. That said, other orders haven't had this issue, so I'm writing this off as a fluke and hoping the next purchase arrives on time or within the window of when it's advertised to be arriving.

20 juni 2024
Logo AYA Sacred Wear Bali

Antwoord van AYA Sacred Wear Bali

Thank you so much for your wonderful review! We truly appreciate your kind words and support. Your feedback means the world to us and motivates our team to keep delivering quality and care. We’re delighted you had a great experience, and we look forward to serving you again soon! ❤️

Beoordeeld met 5 van de 5 sterren

surprised to receive the dress so…

surprised to receive the dress so quickly, a week earlier than expected. looks just like the picture, color and fabric is nice. I wasn't sure if the length would've changed via sizes, since there were no sizes references. the inner dress that came with, fits true to my size. my references to other shops to find what's best for your size for this dress. I would definitely purchase from here again.

1 maart 2024
Review zonder uitnodiging
Logo AYA Sacred Wear Bali

Antwoord van AYA Sacred Wear Bali

thank you

Beoordeeld met 1 van de 5 sterren

Refused to send my parcel of the 10+…

"Your item is ready to send, because of the PayPal case and refund we did not send the parcel. ♡"

Refused to send my parcel of the 10+ dresses I bought from them as I had "opened up a case". This is completely untrue and they stopped replying when I told them this...

AVOID THIS UNETHICAL SELLER

26 januari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

BUYERS BEWARE

BUYERS BEWARE. I had an extremely negative experience of this company. I returned order #3977 in May 2022 in 100% alignment with their refund policy. A representative said they would refund me the dress less a restock expense. 6 months later they still have not returned my refund. They continue to ignore my emails. Every day I write comments like this on their social media and they delete my comments and continue to not respond to my emails, all the while continuing to post “conscious’ marketing messages in their social media posts. It's nauseating that they advertise as a conscious company when nothing about their ethics in doing business is actually conscious. 0 out of 5 stars. I would never ever buy from this company again. And it seems many people have had experiences like mine when it comes to returns.

22 december 2022
Review zonder uitnodiging

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