Two accounts by mistake
Two accounts by mistake. Support found both, closed the duplicate in 40 minutes. Balance intact. Sorted without a fuss.
3 augustus 2026
Review zonder uitnodiging
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Bedrijfsgegevens
Geschreven door het bedrijf
Dive into AzurSlot, a navy-blue world where play is as smooth as open water. Explore a curated fleet of top-tier slots, live tables, and marquee tournaments, all set against a cool, maritime aesthetic. Navigate with a compass-clear interface, rely on swift and secure transactions, and count on 24/7 crew support. With tailored promotions and a VIP loyalty course, your voyage stays elegant, effortless, and rewarding—from first splash to safe harbor.
Contactgegevens
Curaçao
- azurslot.com
3,7
Gemiddeld
6 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I love this online gaming plateforme
I love this online gaming plateforme. Lot of game avilable and great customer service.
15 juli 2026
Review zonder uitnodiging
Antwoord van Azurslot
Thank you for your kind feedback! We're delighted to hear you're enjoying the wide selection of games and having a positive experience with our customer service.
Funds not paid bad experience
I had €170 in winnings on my account.
The casino closed my account and initially said I had no balance.
However, they later refunded €20, which contradicts their statement.
The remaining €150 has not been paid, and they stopped responding to my emails.
I have already submitted a complaint to Curaçao eGaming.
I do not recommend this casino.
I just want my remaining €150 paid.
Hello,
Thank you for your response.
I would like to provide additional details regarding my case.
* I had €170 in winnings in my account
* Initially, I was told that there was no balance
* Later, €20 was refunded
* Then, the operator confirmed that €170 was confiscated
This clearly shows inconsistent information and confirms that funds were present in my account.
The reason given for confiscation was related to verification issues. However, my personal details are correct, and the only issue mentioned was a proof of address document slightly older than 3 months. I was not given the opportunity to provide an updated document.
Additionally, I could not find any clear rule in the Terms and Conditions that justifies confiscating all winnings under these circumstances.
The company requested additional information, which I have already provided. However, they still have not resolved the issue or paid the remaining €150.
I am only requesting the payment of my remaining €150.
Kind regards,
3 april 2026
Review zonder uitnodiging
Antwoord van Azurslot
We are glad to inform that we successfully completed the user's request.
I recently tried out AzurSlot online…
I recently tried out AzurSlot online casino, and I have to say, I'm really impressed! The website is super user-friendly, which made it easy for me to navigate through the games. They have a great selection of slots and table games, so there’s something for everyone.
What stood out to me was the graphics and sound effects. The games feel lively and immersive, which really enhances the overall experience. I also appreciated the variety of themes available, from classic fruit machines to more modern, adventurous slots.
I found the banking options straightforward. Depositing was quick, and withdrawing my winnings didn’t take long at all, which is always a plus in my book! Plus, their customer service was helpful when I had a quick question about my account.
Overall, my experience with AzurSlot has been enjoyable, and I would definitely recommend to anyone looking for a fun online casino. It’s nice to find a platform that delivers on both quality and convenience!
1 januari 2026
Review zonder uitnodiging
Antwoord van Azurslot
Hello, thank you for the fantastic and detailed feedback! We’re delighted to hear you enjoyed the user-friendly design, game variety, and immersive graphics. It’s great to know deposits and withdrawals were smooth and that our support team could assist you. We truly appreciate your recommendation!
Antwoord van Azurslot
Hello, thank you for your feedback! We’re glad to hear you enjoy playing on the site. We appreciate your support!
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