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Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

I rarely leave negative reviews, but this was honestly a really disappointing experience. I bought both the facial tanning serum and body tan from bBold, and the results were completely inc... Toon meer

Beoordeeld met 1 van de 5 sterren

Worst tan I’ve tried. I ordered the super dark serum and exfoliated 24 hours before as recommended. Done a layer and the initial colour is stunning so I had high hopes for a dark tan. Let it develop f... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The serum is hands down the best tan I’ve ever used! The colour is stunning, it goes on so easily and evenly, it develops beautifully, and most importantly it wears off so well! I think it also smells... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I just love that I found this brand on tiktoks found the “super dark mouse” but I found a new love recently for the serum! You don’t need a lot of product either it goes a long way and I’m obsessed! I... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Cosmetische producten leverancier

Geschreven door het bedrijf

At bBold HQ we understand the superpower of a great glow, it’s not just about how you look, it's how it can make you feel! Because when you feel great - you glow inside & out!


Contactgegevens

3,4

Gemiddeld

TrustScore 3.5 uit 5

391 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 75% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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Beoordeeld met 2 van de 5 sterren

Very disappointing - buy another brand

I rarely leave negative reviews, but this was honestly a really disappointing experience.

I bought both the facial tanning serum and body tan from bBold, and the results were completely inconsistent. The face serum turned extremely dark and orange (even using just 2 drops mixed with moisturiser), to the point it looked unnatural and was difficult to remove.

Meanwhile, the body tan barely developed at all and made almost no visible difference.

For the price, I expected much better quality and consistency between products. What makes it worse is the “no returns once opened” policy, which means you’re stuck even if the product doesn’t perform properly.

Overall, a waste of money and not something I would purchase again.

The only plus is it smells nice when applied. Waste of money.

16 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Worst tan I’ve tried

Worst tan I’ve tried. I ordered the super dark serum and exfoliated 24 hours before as recommended. Done a layer and the initial colour is stunning so I had high hopes for a dark tan. Let it develop for 9 hours and the whole thing washed down the drain when I showered. Came out looking like I hadn’t even tanned. Very disappointed.

7 april 2026
Review zonder uitnodiging
Logo b·bold

Antwoord van b·bold

Hi there, thank you so much for taking the time to leave your feedback, we're really sorry to hear your tan didn't develop as expected. It sounds like you followed the exfoliation step perfectly. One thing we would recommend is avoiding applying moisturiser or any products directly before tanning, as this can create a barrier on the skin and affect how the tan develops and holds. Everyone's skin can also take to tanning formula's differently, so it might be that a different formula would work better for you. We'd be more than happy to chat this through and find the perfect match for you. Please feel free to pop us a message so we can help further, we'd love to turn this experience around for you.

Kindest Regards,
bbold

Beoordeeld met 1 van de 5 sterren

Disappointment with the handling of faulty goods

UPDATED UPDATE - 2/8/2025 STILL NO REFUND.

*UPDATE - prepaid returned label sent when trust pilot review submitted*
(All items ruined when one product in the bundle leaked all over)

I received a faulty item and reached out to customer service requesting a return label. ( tan bundle - the tan leaked all over the box and other bundle items and this was a gift) Instead of addressing the issue properly, I was offered a 50% discount as a "goodwill gesture on just the tan, not the rest of the ruined items"—which made no sense, as the items were defective and I wasn’t looking for a discount, just a return.

Eventually, I was given a return address, but no prepaid postage label, meaning I was expected to pay out of pocket to return something that was faulty in the first place. Very poor handling of a basic customer service issue. I expected much better and won’t be ordering again!

23 juli 2025
Review zonder uitnodiging
Logo b·bold

Antwoord van b·bold

Hi Rachel,

Thank you for taking the time to share your experience. We’re really sorry to hear that you were disappointed with how things were handled. We completely understand how frustrating it must have been to receive an item that had leaked, especially when it was intended as a gift.

As soon as you got in touch, our customer service team looked into the issue and offered a 50% refund on the affected item. This is part of our policy when a single product in a bundle is slightly damaged in transit but the remaining items are still usable. This way, we aim to resolve the issue quickly while allowing you to keep the products. We’re sorry this didn’t feel like the right outcome for you.

That said, we understand you weren’t satisfied with this outcome, and since then, we’ve been in active contact with you via email, where a prepaid return label has already been arranged. Given that we’re currently resolving this directly with you. Please know our team always work to resolve situations fairly, and we genuinely tried to offer a resolution in line with both your concerns and our policy.

We care about our customers and their experiences and always aim for the best outcome for both parties. We appreciate your patience and hope to get everything wrapped up smoothly.

Kind regards,
b·bold x

Beoordeeld met 2 van de 5 sterren

Bottle arrived leaking tan…

Ordered through TikTok shop on the 16th and received yesterday for a holiday tomorrow. Was really excited to try the product since their rebrand as it has been a good few years since I used bbold but remembered really liking the tan.
The tan had leaked all the way through the plastic sealing and into the box. My hands were stained with tan just from taking it out of the box.
Contacted customer service immediately and sent images (you can very clearly see the tan all over the lid and bottle, still totally sealed in the plastic wrap).
No one responded until this morning and advised the item needed to be returned in order to refund or replace. I of course binned the tan straight away as I did not want to have a leaking bottle of tan lying around to stain any clothes or furniture.
Extremely disappointed with the service, wasted time and money and will order from other brands whom I’ve had no issues with in future.

22 mei 2025
Review zonder uitnodiging
Logo b·bold

Antwoord van b·bold

Hi b·b,

Thank you for taking the time to leave your feedback. We're truly sorry to hear about your recent experience. We absolutely understand how frustrating this must have been, especially with the excitement of an upcoming holiday.

We really appreciate you reaching out to our customer service team and for sharing images - it’s always helpful for us to understand what’s gone wrong. In cases like this, we do kindly ask for more information such as the batch code and for the product to be returned so our team can investigate thoroughly and take any necessary steps to prevent it happening again. Unfortunately, as the bottle had already been disposed of, we weren’t able to complete our investigation, which we completely understand must have been frustrating.

That said, we're genuinely sorry this was your reintroduction to b·bold following our rebrand. It's certainly not the standard we set for our products or service, and we’re taking your feedback seriously to ensure situations like this are avoided in the future.

We’d still love the chance to make things right. Please feel free to drop us another message - we’re here to help and would be happy to discuss how we can restore your confidence in us.

Kind regards
b·bold x

Beoordeeld met 3 van de 5 sterren

Amazing product but short lived

The instant tan is amazing and my absolute go to. However every bottle the spray stops working after 1/3 used. Happened on 10 different bottles. Have emailed and never had a response. Disappointing as you know you are only getting partial use out of each purchase. Needs looking into!!

4 mei 2025
Review zonder uitnodiging
Logo b·bold

Antwoord van b·bold

Hi Rachel,

Thank you so much for your kind words about our instant airbrush - it means a lot to hear it’s your go-to product!

We're really sorry to hear about the spray issues you've experienced. This definitely isn't the experience we want our customers to have, and we completely understand how frustrating it must be - especially when it’s happened more than once.

We've checked across all our platforms and unfortunately haven’t been able to locate any correspondence from you. We’d love the opportunity to look into this properly and make things right, so please do reach out to us directly at info@b-bold.co.uk with relevant details (including batch numbers located at the bottom of the bottles), and our customer service team will be more than happy to assist.

Thank you again for your feedback. We hope to hear from you soon!

Kind regards,
b·bold x

Beoordeeld met 5 van de 5 sterren

Dark spray/mist tan-WOW

I currently have been using the spray/mist shade dark! WOW. The formula is amazing! Applies smooth and dries fast. Never been streaky and does not leave your skin looking like tiger bread when coming off it fades evenly. The hype is totally worth it and josie has made and absolute work of art with this tan ❤️

1 januari 2025
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

The josie peaches tan smells amazing…

The josie peaches tan smells amazing but is very dry to apply which makes it hard to blend with out being patchy, the spray bottle kept leaking when i was spraying it and going everywhere . It is a amaze colour but theres some things that could be changed x

31 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Obsessed with this product

I can’t rave enough about the
Josie peaches deep glow liquid-easily the best tan I have ever used hands down! So natural looking, wears off so well and as someone with areas of dry skin it has helped so much with patchiness & evened out my skin tone. It’s also a dream on removal and doesn’t involve any major scrubbing. Plus, it leaves little to no transfer even minutes after applying which I was so impressed with. My new holy grail!!

4 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing!!!

Amazing!!!! Having tried both the super dark mouse and the peaches liquid I can say with someone who suffers with psoriasis the peaches liquid is a game changer you would not think I suffer with a skin condition it doesn’t cling to any dry areas and looks very natural with minimal transfer.

24 oktober 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Ordered and paid 22/8/94 for two…

Ordered and paid 22/8/94 for two sunless serums, I only received one. I’ve contacted company several times and was eventually advised 3/9/24 by Charlotte that they would check cameras and get back to me. This action would apparently take 3/5 working days. I’ve emailed again for follow up and as yet received no response or replacement. Very disappointed as this company as effectively stolen my money.

2 september 2024
Beoordeeld met 1 van de 5 sterren

Unfortunately I am not happy with my…

Unfortunately I am not happy with my findings! I bought the bold medium liquid tan and it felt like the 200ml bottle was half empty! When I measured the contents it was 150mls?? I await the response! Can someone check if you have a similar volume?

12 juni 2024
Review zonder uitnodiging

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