B3communications Reviews 417

Darren was very professional and friendly. Couldn't have asked for a better experience.

Jamie and Harry installed our new phone system today, and the whole experience was excellent from start to finish. They arrived on time, were professional throughout, and clearly knew their work inside out.

What stood out most was how efficiently they worked while still taking the time to explain everything in a clear and approachable way. They made sure the system was fully set up, tested, and running smoothly before they left, and were patient in answering any questions we had.

They were also respectful of the workspace, keeping everything tidy and causing minimal disruption. It’s rare to find engineers who combine technical expertise with such a friendly and customer-focused approach.

Overall, a great job by both Jamie and Harry—highly recommended.

Jamie and Harry did an excellent job installing our new phone system today. They were professional, efficient, and clearly very knowledgeable about what they were doing. Everything was set up smoothly, and they took the time to explain how the system works, making sure we were comfortable using it before they left.

They were also friendly and respectful throughout, keeping disruption to a minimum. Overall, a great experience—highly recommend their work.

Darren has been helpful from the beginning to end of the process and i am so pleased to have found a company that holds your hands every step of the way.

Jamie & Harry fitted our new phone system today. They were both professional, personable and helpful which was a stark contrast to the original installer we had. The switch over was smooth and the new phone system is a vast improvement on what we had.

Great service. Jamie & Harry make the set up process easy and straightforward. Thank you!

Jacob set up my internet very quickly and took a lot of pressure off me

Craig Williams, has gone above and beyond to resolve some teething issues we have had and delivery what was promised and got our system working as we expected.

Harry from B3 Communications visited our office at Accma Accountants to install and set up our phone system. He did an excellent job and maintained clear communication throughout the process. He also liaised with BT during a lengthy call, handling it patiently and ensuring everything was managed smoothly, successfully transferring our phone system to the new provider, B3 Communications.

He concluded the visit by providing training on the portal and explaining the key features of the phone system. Thank you very much for your support and visit.

We would also like to thank Yassmine Appleton for her assistance in finalising our contract.

Great service from Jamie & Ash - very helpful and did excellent job of installation.

Jamie and Ash installed our broadband and phones today. Very good service - all working well.

JAcob, was great. MAgically, he made the system work. Now we have excellent internet and telephone reception.

Many thanks.

Jacob was fantastic and made it work as we were quite a difficult property to navigate with wifi and phone system. Thanks Jacob

Overall, I had a positive experience with the service provided. Marcus came to install the phones and Starlink system, and he was friendly, punctual, and professional throughout.

The installation was completed efficiently, and while there were a few minor issues along the way, Marcus took the time to work through them and ensured everything was up and running. It was clear he was committed to getting the job done properly.

He was approachable and willing to answer questions, which made the process smoother and more reassuring. The system is now working well, and I’m pleased with the end result.

Thank you to Marcus for his effort and support — a solid service overall.

My B3 Engineer Darren was so very patient and extremely helpful setting up our new phone system, nothing was to much trouble for him. Also very polite and very tidy.
Would highly recommend Darren and B3

We had new phones installed by B3, the being an all female workforce its difficult having workmen in and freely moving around, however Marcus and Jacob were extremely courteous and aware of their surroundings, they carried out the installation with minimal disruption, leaving everything tidy behind them, they gave us onsite training making it easy to understand, highly recommend.

Since going over to B3 Communications I have had a few queries and they are always at the end of the telephone or email to help me with any problem I have. Darren Parsons is exceptional - very patient and helpful.

Nothing but praise for Marcus @ B3, always attentive and on the ball, always responding professionally and promptly even to some of my stupid questions 😂

Craig and Nikki attended site to upgrade the comms and network setup. They installed a new VoIP system and improved the Wi-Fi by fitting Wi-Fi 7 access points, giving strong, reliable coverage across the whole site.

The result is faster, more stable connectivity and a much better overall service.

Jacob gave a very good set up to the system. The telephones are better than the previous ones. Jacques our project manager has been a great help too.