Best 4 Business Communications Reviews 

All-round great service from initial discussions to installation.

Anthony went above and beyond in their role, demonstrating exceptional dedication and commitment. They stayed late to ensure everything was working correctly and that all tasks were completed to a high standard. Their willingness to put in the extra effort made a real difference and reflects extremely well on both their professionalism and the company. They are a genuine credit to the company and set an excellent example through their reliability, work ethic, and commitment to delivering outstanding service.

Anthony did a fantatic job. Went above and beyond to help us and stayed beyond his finishing time to ensure that everything was up and running perfectly before he left. He is an asset to your company and very polite and friendly and extremely knowledgable

I had my mobile phone stolen whilst in London, which was originally supplied by Best for Business. Best for Business made a bad situation MUCH better. John-Paul and his team were extremely helpful, and not only got me a replacement phone sorted out within 2 days, but also provided me with all the information I needed to help me claim from my travel insurance, and were very sympathetic and helpful during all the various contact I had with them on this matter. Excellent customer service - excellent empathy. Can't rate them highly enough.

Mark Williams, Alex Davis, Anthony Hawker and Elijah Chamberlain worked as the perfect team and identified the connections we needed and installed the cabling despite the isolated and country setting.

Now we are completely connected and can transmit and receive data as if we were in the city

Stephen Foley
Hilton Cabinet Company Ltd
Hilton Studio
Lichfield

We have been with Best 4 Business for several years and were looking to add additional phones to our system. Alex Troop has been really prompt and helpful in getting this sorted and aligning our Contract. Thank you.

Anthony at B4BC was great to deal with from start to finish. He was professional, helpful, and made the whole process straightforward and stress-free. I’m very happy with the service provided and would highly recommend Anthony and B4BC to anyone looking for excellent customer service.

A very big Thank you to Alex Troop, for all your continued support.
You've made it so much easier for me during a busy time at work, making my day so much better after your help!
Wouldn't be going to any other telephone company when we are extremely well looked after by B4B
:-)

Had a telemarketing call today from James at B4B, and he was slandering another company, falsely claiming I held a contract with them, and stating this company had shut down. Which is far from the truth as I actually used to work there. If this is how your telemarketing department are scoping for new business, I highly recommend an internal review of using facts opposed to opinions when approaching potential new customers.

WE HAD TROUBLE WITH OUR PHONES BEING DOWN AND NOT CONNECTING PROPERELY BUT ANTHONY CAME OUT AND SORTED THEM FOR US, HE WAS VERY PLEASANT AND SORTED THE PROBLEM FOR US WITHIN A SHORT PERIOD OF TIME AND TOLD US WHAT TO DO IF IT EVER HAPPENED AGAIN.

Despite becoming frustrated with our long term telecoms provider, I was reluctant to switch, fearful of any down time as our business is heavily reliant on being able to make and receive calls.
Best 4 Business were recommended to me by a couple of my key suppliers. I Decided to make contact after another service issue with my current provider and was pleasantly surprised. Seamless transition, and was able to retain the business telephone number.
Their maintenance department sent out an engineer, who took the time to fix our issue and also provide a refresher course to our staff on our current system.

I was reluctant to switch providers, fearful of any down time. My only regret is that I did not make this decision earlier.

For the last 2 years or so there has been an issue with the phone app whereby the incoming calls disconnect. Became worse when the app was updated to a different version. Was told "no one else has this problem" (sounds just like what the Post Office said), but reading reviews clearly other customers do have this issue.
Unable to rectify the problem they are papering over the cracks saying that I haven't done enough to help them identify the issue. Oddly enough, that's why I pay them for a system with support - not so I can spend hours (if not days) away from my core role.
Now I want out they are asking for extortionate exit fees and they appear to be blocking the porting of my business number.
There's a long letter of complaint inbound with significant evidence of their failings. All I want is an out with no fees but I'm happy to throw solicitors at this one.
There's better services and businesses out there - avoid this one.

My company have been working with B4BC for more than a decade and have nothing but positive feedback. Their service has been consistently excellent, and Alex, our account manager, is always responsive, reliable, and proactive in helping us identify and implement new solutions.

We received great service from Anthony on his recent visit to upgrade/change our phone system. He is an absolute credit to the company.

Dreadful from the start, less than 1mb/s internet. Upgraded to a copper line (our cost), still waiting 5 months later for something to work. Fobbed off, delayed and costs higher than expected. Trapped in a five year contract, been hugely detrimental to our business. We are seeking legal guidance

We are St Clare's Catholic Primary School. We were visited today by Anthony Hawker to have an upgrade to the telephone system. Anthony was polite, friendly, efficient and nothing was too much trouble. An absolute credit to your company.

Andrew and Anthony were very helpful and professional with the installation of our new phone system. There was no disruption at all and I would not hesitate in recommending Best 4 Business Communications

After a great experience with our office phones and broadband, our energy contract was due for renewal. I was put in touch with Ella. She was so helpful and informative and made the process so easy! I would definitely recommend Ella for all your business energy needs! She's brilliant :) Thanks, Ella!

I absolutely love this company!

Fixed all our technical issues and it’s great to be able to call and speak to a human

Thank you

Recently signed for our office phones and Internet. Dealt with James. Very efficient and knowledgeable! Great customer service 👏 looking forward to working with the rest of the team at B4BC!