The British Association of Dental Nurses (BADN) Reviews 

159
•
TrustScore 4.5 uit 5

4,7

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Beoordeeld met 5 van de 5 sterren

Been a member since I started dental nursing 16.9.85 (41yrs next week!) Love visiting BADN stands at dental shows and seeing everyone.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The BADN are constantly striving to support Dental Nurses in the UK. The journals and coffee catch up sessions are great. Interesting subjects and provide CPD. I have been a member for severa... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Very quick response. Fairly straight forward. More than happy that BADN help support dental nurses. My only dislike is, I prefer hard copies of journals which understandably have an extra charge whi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great association that supports and assists dental nurses all over the UK. They provide an online Coffee meeting with various guest speakers which has been so helpful and informative. Topi... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Vereniging of organisatie

Geschreven door het bedrijf

Established in 1940, the British Association of Dental Nurses - the UK's professional association for dental nurses, proudly represents thousands of dental nurses nationwide and supports dental nurses through their professional and personal life journey. Our association mission core is to support dental nurses and we work hard to ensure dental nurses have everything they need, providing many membership benefits to help them excel and advance in their professional careers. Our mission: To empower dental nurses to advocate and advance the role of dental nursing through a platform of lifelong learning in order to enable a level of competently applied knowledge, skills, attitudes and behaviours related to the progression from novice to expert practice, that underpin the evolving demands of current and future oral healthcare for the UK population.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

159 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(159)

8 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren
Logo The British Association of Dental Nurses (BADN)

Antwoord van The British Association of Dental Nurses (BADN)

Hi Michelle,

Thank you for your feedback! We're glad the renewal process was easy for you.

The BADN Team

Beoordeeld met 5 van de 5 sterren

very helpful

24 juni 2024
Logo The British Association of Dental Nurses (BADN)

Antwoord van The British Association of Dental Nurses (BADN)

Dear Hardev,

Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a wonderful experience with us. Your kind words mean a lot to our team and motivate us to continue delivering top-notch service.

If there's anything else we can assist you with or any way we can further improve your experience, please don't hesitate to let us know. We're here for you!

The BADN Team

Beoordeeld met 4 van de 5 sterren

Very quick response

Very quick response. Fairly straight forward. More than happy that BADN help support dental nurses. My only dislike is, I prefer hard copies of journals which understandably have an extra charge which means I am forced to use everything online. I don't have or want a smart phone or internet (too expensive and intrusive) Overall I've been with BADN for many years and have recommended them to many colleagues and friends.

26 juni 2024
Logo The British Association of Dental Nurses (BADN)

Antwoord van The British Association of Dental Nurses (BADN)

Dear customer,

Thank you for your kind words and for being a loyal member of BADN for many years. We're delighted to hear that you appreciate our support for dental nurses and that you've recommended us to your colleagues and friends.

We understand your preference for hard copies of journals and acknowledge that the extra charge for printed copies can be a concern. This additional fee is solely to cover the costs of printing and postage, and we do not make any profit from it. Your feedback is important to us, and we aim to provide the best possible service to all our members.

Thank you again for your continued support and understanding.

The BADN Team

Beoordeeld met 4 van de 5 sterren

48 Years As A Member

As I have been with you since 1977 originally on the Voluntary Register until we were moved on to the GDC Register . I have seen many changes I started my training at Leeds Dental School in 1976 a 2 year Full Time Course I have since worked worked in many areas of Dental Nursing from Nurse Training to Management plus volunteering abroad including being employed in a Military Hospital in Saudi Arabia , in the 80’s this was quite a challenge but a fantastic experience .
I worked hard with colleagues at the time for gain recognition and membership with the GDC , to be honest many colleagues are still not recognised for the hard work they do and do not receive the pay they deserve most I know work long hours and through lunch breaks but with out due recognition . Our position has improved but we are still second class citizens and have never been treated as suggested back in the 80’s as equal to General Nurses .
I'm sure the situation will remain so until I retire in 2 years when I will have served 50 years in Dental Care without a substantial break from work , that will be very rare with todays workforce who as a whole do not feel valued, we struggle to recruit staff then they leave when the reality of the position becomes apparent .The whole training on line does not give the support trainees need I try to give one to one training when I can but alas I can’t afford to do this without a charge as I now work as a self employed Dental Nurse frequently helping in a a busy NHS mixed Practice having retired from Management at a High Security Prison when I reached 60 . I could work 6 days a week but choose not to .
I did receive your award FBADN but this was removed as a title for me to use when I went Part Time ,this seems rather odd that my long service is not valued by yourselves !
I have had an amazing career but one I feel will not be available to younger colleagues in the future , through work I have travelled to many places for which I am grateful to have had the experience . Good Luck to all young colleagues you are the most important part of the team !

3 juli 2024
Review zonder uitnodiging
Logo The British Association of Dental Nurses (BADN)

Antwoord van The British Association of Dental Nurses (BADN)

Dear Mrs C

On behalf of our Chief Exec Pam Swain, who is currently on leave, thank you for your support over so many years! BADN do indeed value your long service and expertise – the BADN Fellowship, once awarded, is not rescinded because you work part time, and I apologise for any misunderstanding that has made it appear so. If you would email us at enquiries@badn.org.uk, I will make sure that the post-nominal FBADN is restored to your member details – I can only assume that it was somehow dropped when data was transferred to our new system; and I am sure Pam will want to contact you once she is back in the office.

The BADN Team

Beoordeeld met 5 van de 5 sterren

An excellent service.

I phoned up and left a message and it wasn’t long till I was phoned back.
I went online to re-register and I couldn’t change it to part time hours, as I do less than 20 hours now.
A lovely lady explained only they could change it, their end, to part time registration.
I also said I didn’t get a membership card last year. She said she would send one. I also told her, I had been a member since 1984, when I passed my qualification exams.
It only took a couple of days and my membership card came. Also, to my delight, a BADN 80 years badge and a 25 years membership badge. So all in all, I had an excellent experience with the BADN. Top marks and many thanks.

24 juni 2024
Logo The British Association of Dental Nurses (BADN)

Antwoord van The British Association of Dental Nurses (BADN)

Dear Wendy,
Thank you for your wonderful review! We're delighted our team could assist with your re-registration and membership card. We're honoured to have had you as a member since 1984 and are glad you enjoyed receiving your special badges.

Your positive feedback means a lot to us. If you need further assistance, please don't hesitate to reach out.

Top marks to you as well, Wendy, and many thanks for being a valued member of BADN.

Best regards,

The BADN Team

Beoordeeld met 5 van de 5 sterren

Great experience and easy to use…

Great experience and easy to use website to order items and subscribe to BADN.

26 april 2024
Logo The British Association of Dental Nurses (BADN)

Antwoord van The British Association of Dental Nurses (BADN)

Hi Brigid,

Thank you so much for your feedback! We're thrilled to hear that you had a great experience and found our website easy to use for ordering items and subscribing to BADN. Your satisfaction is our top priority, and we appreciate you taking the time to share your positive experience. If you have any further comments or need assistance, please don't hesitate to reach out.

BADN Team

Beoordeeld met 4 van de 5 sterren

It was okay and good

It was okay and good

26 april 2024
Logo The British Association of Dental Nurses (BADN)

Antwoord van The British Association of Dental Nurses (BADN)

Dear Delphin,
Thank you for your feedback! We're glad to hear that you found our service satisfactory. If there's anything specific we can do to improve your experience, please let us know. We appreciate your input and hope to serve you even better in the future.

BADN Team

Beoordeeld met 4 van de 5 sterren

All as expected

All as expected

26 april 2024
Logo The British Association of Dental Nurses (BADN)

Antwoord van The British Association of Dental Nurses (BADN)

Dear Sharon,

Thank you for the brief feedback, which is very important to us!

The BADN Team

Beoordeeld met 5 van de 5 sterren

From the helpful reminders to the easy…

From the helpful reminders to the easy process of renewing.

29 februari 2024
Logo The British Association of Dental Nurses (BADN)

Antwoord van The British Association of Dental Nurses (BADN)

Hi Lynsey,

Thank you for taking the time to share your positive feedback with us. We are delighted to hear that you found our reminders helpful and the renewal process straightforward. Should you require any further assistance or have any queries in the future, please do not hesitate to reach out to us. Your satisfaction is of utmost importance to us, and we remain committed to providing excellent service.

The BADN Team

Beoordeeld met 5 van de 5 sterren

Fantastic support and informative help.

Fantastic support

26 februari 2024
Logo The British Association of Dental Nurses (BADN)

Antwoord van The British Association of Dental Nurses (BADN)

Hi Jane,

We greatly appreciate your feedback and are thrilled to have been able to provide you with fantastic support and informative help. Our team is dedicated to ensuring that every customer has a positive experience, and it means a lot to us to hear that we've succeeded in achieving that goal with you. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to let us know. We're always here to help, and we look forward to serving you again in the future.

The BADN Team

Beoordeeld met 5 van de 5 sterren

It was easy

It was easy, makes you feel good that you’re covered

3 januari 2024
Logo The British Association of Dental Nurses (BADN)

Antwoord van The British Association of Dental Nurses (BADN)

Hi Uniece,

Thank you for your review, we are honoured to have you with us.

The BADN team

Beoordeeld met 3 van de 5 sterren

no magazines

would like to receive magazines but badn do not send them out anymore so really upset about this

3 januari 2024
Logo The British Association of Dental Nurses (BADN)

Antwoord van The British Association of Dental Nurses (BADN)

Hi Sarah,

Unfortunately we no longer send out free hard copies due to printing and distribution costs. However, if you would like a hard copy of the journals, these can be purchased from our BADN shop for £15 per year ( that's 4 journals at £3.75 each). We would remind that a free digital copy is available for our members, and it can be downloaded from the members' area free of charge!

The BADN Team

Beoordeeld met 5 van de 5 sterren
Logo The British Association of Dental Nurses (BADN)

Antwoord van The British Association of Dental Nurses (BADN)

Dear Carolyn,

We have passed on the message to Val, our Membership Administrator! And here is the response from Val:

"Hi Carolyn,
Thank you for your kind review, always here to help and advise if I can."

Kindest regards

BADN Team

Beoordeeld met 5 van de 5 sterren
Logo The British Association of Dental Nurses (BADN)

Antwoord van The British Association of Dental Nurses (BADN)

Hi Jackie,

We appreciate your valuable opinion and we are glad that the renewal of your membership was problem-free. We are happy to see that our continuous commitment to our members has proved to be effective.

All the best,
BADN Team

Beoordeeld met 2 van de 5 sterren

Renewal and paying membership fee.

I could not renew my associate membership on your website or using the app. Email, website and app informed me my membership was due but every time I clicked renew, I was informed my membership was not due. The dates membership was due, changed many time, eventually I had to rejoin. Not user friendly and annoying.

1 oktober 2023
Logo The British Association of Dental Nurses (BADN)

Antwoord van The British Association of Dental Nurses (BADN)

Hi Debra,

We're sorry to hear about your bad experience with the renewal process. This was likely due to the fact that the account you were trying to renew was the Overseas Associate Membership, which we no longer use. Instead, you have an active and valid Associate Membership account that is valid until next year (renewed, not rejoined). However, we would like to clarify this matter. We tried to contact you earlier today, but the mobile number you provided was not recognised. If you would like to discuss tha with us, please update your mobile number or call us at 01253 338366 or email us at enquiries@badn.org.uk.

All the best,
BADN Team

Beoordeeld met 4 van de 5 sterren

Useful information and guidance.

Useful information and guidance.
Quick indemnity cover.

30 september 2023
Logo The British Association of Dental Nurses (BADN)

Antwoord van The British Association of Dental Nurses (BADN)

Dear Lisa,

We genuinely appreciate your valuable review of quick indemnity cover. We're super happy to have you with us!

Kind Regards,
The BADN Team

Beoordeeld met 5 van de 5 sterren

The team are absolutely invaluable when…

The team are absolutely invaluable when one needs advice or guidance. It's very reassuring to know that the BADN is continually lobbying for Dental Nurses

29 augustus 2023
Logo The British Association of Dental Nurses (BADN)

Antwoord van The British Association of Dental Nurses (BADN)

Dear Karen,

Your feedback means a lot to us, and we're truly grateful. It's fantastic to know that our team is always there to offer quick and efficient support whenever it's needed.

Warmest regards,
The BADN Team

Beoordeeld met 2 van de 5 sterren

Poorly navigable app

Poorly navigable app, needs improvement

29 augustus 2023
Logo The British Association of Dental Nurses (BADN)

Antwoord van The British Association of Dental Nurses (BADN)

Hi Wendy,

We're sorry for any difficulties you've encountered while using our app. We value your feedback to improve navigation. Please share your concerns and suggestions to our email at enquiries@badn.org.uk. We look forward to receiving your feedback and working together to create a more seamless user experience.

Kind Regards,
BADN Team

Beoordeeld met 5 van de 5 sterren
Logo The British Association of Dental Nurses (BADN)

Antwoord van The British Association of Dental Nurses (BADN)

Hi Romina,

Thank you for your feedback. We are thrilled to learn that we were able to support you when needed. We are here for our members.

All the best,
The BADN team

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