Bainselectrical Reviews 

5
•
TrustScore 3.5 uit 5

3,7

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3,7

Gemiddeld

TrustScore 3.5 uit 5

5 reviews

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3,7

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(5)

5 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

★☆☆☆☆ Quick attendance

★☆☆☆☆ £288 paid. Fault unresolved. Refund refused.

Bains attended quickly, but the neighbour confirms they stayed less than ten minutes. They removed a smoke alarm and attributed the RCD tripping to “loose cabling in the smoke alarm”. They then confirmed: “Yeah the electricity was up and running last night.” I have WhatsApp screenshots proving both statements.

The tenants arrived without power. Another electrician found water in a kitchen downlight causing the tripping. Bains declined to return and refused any refund.

I was told cash payment would carry no VAT, but bank transfer would. When I accepted the call out charge of £240 plus Vat suddenly it was £300 plus vat because the engineer was coming from further away. The message requesting £300 plus VAT and my final invoice were subsequently deleted from WhatsApp. I saved the invoice and paid £288 including VAT.

The engineer also removed the ‘loose cable’ alarm from my property causing the interlinked system to need a full renewal of system at a cost.

They also directed me to review HKB, despite invoicing me as Bains Electrical. The connection was never explained.

Quick to attend, deeply disappointing investigation, communication and aftercare.

25 oktober 2026
Review zonder uitnodiging
Logo Bainselectrical

Antwoord van Bainselectrical

Thank you for your feedback.

We are disappointed to read your review and would like to clarify a few points.

Bains Electrical attended an emergency out of hours call out during the night regarding your smoke alarms. Our engineer attended at short notice, investigated the issue, addressed a loose connection and removed the faulty alarm. The remaining alarms were functioning when our engineer left, as demonstrated in the video evidence provided to you.

The lighting was already not functioning when our engineer arrived. Your subsequent electrician identified water ingress into a kitchen downlight, which was not caused by our attendance.

The £288 invoice covered the emergency night time call out, fault finding and work undertaken. Our business is VAT registered, and the final invoice included VAT.

We stand by the work carried out and the charges incurred.

Kind regards,
Bains Electrical

Beoordeeld met 5 van de 5 sterren

Great service from the team at Bains

Great service from the team at Bains! I had called them in for full house rewire. They kept me in the loop during the whole process and ensured I knew what was going on at every stage. Couldn’t recommend them enough, thank you!

13 augustus 2026
Review zonder uitnodiging
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Antwoord van Bainselectrical

Thank you so much for your fantastic review! We're really pleased to hear you had such a positive experience with our team. We always aim to keep our customers informed and make the whole process as smooth as possible, especially with a big job like a full house rewire. We really appreciate your kind words and recommendation!

Thanks again for choosing Bains Electrical!

Beoordeeld met 5 van de 5 sterren

Excellent Glasgow Electricians

Bains look after our commercial properties. Always available on short notice and very good at their job. The communication of the business owner is excellent and we will continue to work with them for our electrical services in Glasgow.

15 september 2026
Review zonder uitnodiging
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Antwoord van Bainselectrical

We really appreciate you taking the time to leave us such a great review! It's been a pleasure looking after your commercial properties, and we're glad our responsiveness and communication have made a difference. Building strong, long-term relationships with our clients is something we take great pride in, so it's great to know you can rely on us.

Thanks again for your continued support. We look forward to working with you on future projects!

Beoordeeld met 5 van de 5 sterren

Full rewire of our 3 bedroom house

We used Bains Electrical for a full rewire of our 3-bedroom house and couldn’t be happier with how it all went. We were a bit worried beforehand about how much disruption and mess a full rewire would cause, but everything was explained to us clearly and the job was really well organised from start to finish.

They helped us work out the best positions for sockets, switches and lighting rather than just putting everything back where it was, which has made a massive difference now we’re actually living with it. They kept us updated throughout, turned up when they said they would and always left things as tidy as possible at the end of each day.

The whole house feels properly brought up to date now and the finish is excellent. If you’re considering having a full house rewire done, I’d definitely recommend Bains Electrical.

28 augustus 2026
Review zonder uitnodiging
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Antwoord van Bainselectrical

It's brilliant to hear how happy you are with your full house rewire! We know that having this kind of work carried out can feel like a big undertaking, so making the process as straightforward and stress-free as possible is always a priority for us.

We're especially pleased that the advice on socket, switch and lighting positions has made a real difference to how you use your home. It's those little details that can make all the difference!

Thank you for trusting Bains Electrical with such a big project and for taking the time to share your experience. We hope you enjoy your newly updated home for many years to come!

Beoordeeld met 5 van de 5 sterren

Excellent EV Charger Installation

Excellent service from Bains Electrical from start to finish. The EV charger installation was carried out professionally, neatly, and with great attention to detail. Communication throughout was brilliant, and everything was explained clearly before and after the install.

The team arrived on time, worked efficiently, and left everything clean and tidy afterwards. The charger works perfectly and the whole process was completely stress-free.

Highly recommend Bains Electrical to anyone looking for a reliable and knowledgeable EV charger installer. Fantastic customer service and quality workmanship throughout!

16 april 2026
Review zonder uitnodiging
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Antwoord van Bainselectrical

Thanks so much for taking the time to leave us such a lovely review! We're delighted that you're happy with your new EV charger and the service you received from our team. We always aim to make installations hassle-free, with everything completed to a high standard and explained clearly along the way.

It's great to hear that our attention to detail and tidiness didn't go unnoticed. We really appreciate your support and hope to be of assistance again in the future!

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