Coffee bean selection received in good time, however disappointed that 3 of the 5 bags of beans roasting dates were over 2 months old. Will not be buying from Balance again, will stick with local roas... Toon meer
Bedrijf heeft geantwoord

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Coffee bean selection received in good time, however disappointed that 3 of the 5 bags of beans roasting dates were over 2 months old. Will not be buying from Balance again, will stick with local roas... Toon meer
Bedrijf heeft geantwoord
Coffee quality is outstanding but beyond this, the company is built on great values and commitment to producing a toxin free, high quality product above profit. Everything is on point from customer se... Toon meer
Bedrijf heeft geantwoord
Fantastic customer service. I had a small issue on ordering, got in touch with them and it was dealt with very swiftly which I hadn’t expected as it was the weekend. Can highly recommend the coffee t... Toon meer
Bedrijf heeft geantwoord
I've tried a lot of specialty coffee over the years, but Balance Coffee is THE ONE. The beans are consistently fresh, smooth, and never have that harsh bitterness you get with a lot of supermarket cof... Toon meer
Bedrijf heeft geantwoord
At Balance Coffee, we boost your well-being with our healthy, freshly roasted coffee and powerful mushroom elixirs. Our products are 100% natural, toxin-free, and free from mould and pesticides, ensuring a clean and nutritious coffee experience. We source beans from the top 1% of farms globally, supporting ethical and sustainable practices. Our roasting process maximises health benefits, delivering coffee rich in antioxidants and essential nutrients. Discover our range of ground coffee, whole beans, and mushroom elixirs. Our Lion's Mane Mushroom Coffee enhances focus and cognitive function, while our elixirs blend seamlessly into drinks for added health benefits without altering flavour. We’re committed to exceptional customer service, learning from every interaction to serve you better. Experience the difference with Balance Coffee. Shop now and level up your day.
Fresh healthy coffee, delivered with zero risk
Balance Coffee, 167-169 Great Portland Street, W1W 5PF, London, Verenigd Koninkrijk
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Heeft 84% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Great coffee & great communication.
There are that many foods now that contain toxic products to increase profit & sales.
Balance coffee is the real price for great tasting non-toxic coffee.

Antwoord van Balance Coffee
I had some of the coffee I purchased from you. It was very smooth and tasty. I’m also really pleased with the benefits over the mass produced coffee I have had previously, thank you.

Antwoord van Balance Coffee
Lovely service and excellent flat white and iced mocha 👍🏻

Antwoord van Balance Coffee
Great tasting fresh coffee, tried a few different brands but this is by far the best freshest tasting coffee and on top of that is one of the healthiest options you can choose

Antwoord van Balance Coffee
An odd setup. New to Balance, I Ordered a single origin bundle, thinking of it as a taster pack to find a coffee I like.
I thought it was successful, found two I did like, one I didn’t. Only to find out I cannot purchase these individually.
Received Mixed messages from the team at Balance on whether coffee can be swapped out. Ultimately wasn’t possible. Loved the coffee, but frustrated to not be able to purchase again.
If Balance spent less time on marketing claims about toxicity etc and more time (and opportunity) for their great coffee to do the talking, I’m sure they’d be one of the best in the uk!

Antwoord van Balance Coffee
I love Balance coffee, it’s revolutionized my coffee drinking. Particularly since hitting the peri-menopause! Coffee used to make me jittery and anxious - now it makes me sharp and energized.
And - it tastes so much better in my new cup (a free gift as part of my subscription), I can’t explain it, perhaps less milk, but it’s incredible - thank you!

Antwoord van Balance Coffee
I bought a filter coffee machine for my partner as a Christmas present as he is an avid coffee drinker! I’m not…so I simply google reviewed a lot of different brands for ground coffee. I liked the thought of how clean Balance was, so gave it a go…and it’s amazing!
Even me (the tea drinker of the house), absolutely love the coffee! It’s SO smooth & tastes are subtle, but lovely. We will definitely be ordering from you again…
So, thank you ☺️

Antwoord van Balance Coffee
They shipped coffee when there was no subscription in my account. Allegedly, due to a "system upgrade" the subscription was hidden from my account. I must have tried to pause it after receiving last order and thought I already cancelled it. It took me sometime but I am sure it's their trick to sell more coffee because most people will just accept an unwanted delivery (and pay for it).
But, I couldn't take it because I had enough coffee in stock (and I care about bean freshness). But they didn't make the return any easier:
- The first asked to refuse the delivery, but RoyalMail just left the box and left.
- Then they asked me to go to the post office, pay for the return and ship. Why would I pay for the return?
- When I asked to give me a return postage, they simply stopped responding to my email.
So you are warned, if you have the card details saved, remove it now.
How is the coffee?
It's nothing special, your local coffee roaster most likely have coffee of same taste and quality. Just buy local and help your community.
If this coffee were that much better Balance coffee wouldn't have to try to trick people into accepting an extra delivery like this.

Antwoord van Balance Coffee
Be careful with this company, they are doing something dodgy with a credit cards. They are charging online purchase as cash so the bank is applying interest on every purchase.
Talked to their support but they solved nothing.
Will be cancelling subscription.

Antwoord van Balance Coffee
I love coffee but unfortunately over the years I’ve had stomach problems when ever I drank coffee. I saw the Balance Coffee advert on instagram and checked out the website. James explains that their coffee is 100% organic and mold free. So I decided to try some and it fantastic. The best coffee I’ve ever had and no stomach issues. They did a Christmas coffee which is amazing.
I won’t buy or use any other coffee now.

Antwoord van Balance Coffee
Absolutely love the latest delivery from Balance Coffee, the Christmas special is wonderful. As always, excellent service, I cannot recommend these guys enough!

Antwoord van Balance Coffee
I have tried many different coffee’s over the last few years . And they have been ok. But I wanted something better , cleaner and eco friendly
And with Balance that’s what you get
Great tasting coffee and you know the story from bean to cup.
I am drinking the halcyon decaf at the moment. It beautiful mild and creamy
I have even bought for family and friends to try. Fantastic coffee.
Great company, nothing too much trouble. So glad I did my research.
And only balance in my future.
Love it, love it ,
Christine, Doncaster

Antwoord van Balance Coffee
Delighted with my order. Bought the coffee starter pack for my son who loves his coffee. Order arrived promptly, beans freshly roasted and packaged beautifully. My husband has now ordered some for our son in law for Xmas 🎅 definitely recommend

Antwoord van Balance Coffee
Excellent service and delivered on time
Lovely coffee

Antwoord van Balance Coffee
A great company to work with instant reply with great after service. And great coffee.

Antwoord van Balance Coffee
Really helpful customer service - can actually email a real human being! And great coffee. Thanks for all the help.

Antwoord van Balance Coffee
Wonderful coffee. We've been drinking Balance for almost a year now (we have subscription for every 21 day), so I can confidently say it truly does improve our well-being. I can drink as much as I want throughout the day (even before bed) and never have that feeling of a stone in my stomach or that overstimulation where it feels like my body is shaking. And if you set up your coffee machine correctly, you can really taste the nutty and chocolate flavors. I also want to highlight the excellent Customer Support team, who will help you and answer all your questions.

Antwoord van Balance Coffee
I am happy with excellent service and response with my emails very quickly.

Antwoord van Balance Coffee
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