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Balance Coffee Reviews 

397
•
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

Coffee bean selection received in good time, however disappointed that 3 of the 5 bags of beans roasting dates were over 2 months old. Will not be buying from Balance again, will stick with local roas... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Coffee quality is outstanding but beyond this, the company is built on great values and commitment to producing a toxin free, high quality product above profit. Everything is on point from customer se... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Fantastic customer service. I had a small issue on ordering, got in touch with them and it was dealt with very swiftly which I hadn’t expected as it was the weekend. Can highly recommend the coffee t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I've tried a lot of specialty coffee over the years, but Balance Coffee is THE ONE. The beans are consistently fresh, smooth, and never have that harsh bitterness you get with a lot of supermarket cof... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Koffiebranders
  2. ook in
  3. Koffie-apparaat leverancier
  4. Koffiegroothandel
  5. Koffiewinkel
  6. Natuurvoedingswinkel

Geschreven door het bedrijf

At Balance Coffee, we boost your well-being with our healthy, freshly roasted coffee and powerful mushroom elixirs. Our products are 100% natural, toxin-free, and free from mould and pesticides, ensuring a clean and nutritious coffee experience. We source beans from the top 1% of farms globally, supporting ethical and sustainable practices. Our roasting process maximises health benefits, delivering coffee rich in antioxidants and essential nutrients. Discover our range of ground coffee, whole beans, and mushroom elixirs. Our Lion's Mane Mushroom Coffee enhances focus and cognitive function, while our elixirs blend seamlessly into drinks for added health benefits without altering flavour. We’re committed to exceptional customer service, learning from every interaction to serve you better. Experience the difference with Balance Coffee. Shop now and level up your day.

The Balance Promise

Fresh healthy coffee, delivered with zero risk

Get fast, reliable shipping on every order and relax knowing you're covered by our 60-day money-back guarantee. If the coffee doesn’t meet your expectations, we’ll happily replace it or refund you. Your ritual is protected.

Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

397 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 84% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,4

Alle reviews

(397)

114 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

My package arrived a bit late

My package arrived a bit late, they were very attentive. Coffee itself is amazing, I've tried a few brands, sticking with Balance 100% .

15 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Tried most of their selection of…

Tried most of their selection of coffee,loved them all, especially the lions mane.

14 augustus 2025
Review zonder uitnodiging
Logo Balance Coffee

Antwoord van Balance Coffee

Thanks for your kind review! We’re delighted you’ve enjoyed all our coffees, especially the Lion’s Mane. Cheers to more coffee sessions! ☕️

Beoordeeld met 5 van de 5 sterren

What a lovely company

What a lovely company! It was recommended to me by a couple of friends for clean coffee. I inadvertently ordered beans rather than ground, and they have been excellent in sorting out the switch for me. So personal, and offering me a mystery gift as well. I’m looking forward to receiving my coffee and making it part of my day. Thank you Balance ☺️

12 augustus 2025
Review zonder uitnodiging
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Antwoord van Balance Coffee

Thank you for your lovely feedback, Jenny! We’re so glad we could quickly sort the switch for you and add a little surprise too. We look forward to being part of your daily coffee ritual! ✨☕️

Beoordeeld met 5 van de 5 sterren

Great Customer Service

Great Customer Service
First time using Balance Coffee, had an issue which was responded to and resolved very quickly indeed, very impressive customer service.
As yet I haven’t tasted to coffee, but I hear great things which is why I wanted to try.
I’ll be back to review once I’ve tasted the goods 😊

8 augustus 2025
Review zonder uitnodiging
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Antwoord van Balance Coffee

Thanks for your kind words, Robert! We’re so pleased we could resolve things quickly for you. We look forward to hearing your thoughts once you’ve tried the coffee! 🙏🏻

Beoordeeld met 5 van de 5 sterren

I love my Balance Coffee every morning

I love my Balance Coffee every morning, the website is informative, ordering and delivery easy and efficient, their Coffee is the best I've had, clean and rich flavours safe in the knowledge that it's mycotoxin free.

9 augustus 2025
Review zonder uitnodiging
Logo Balance Coffee

Antwoord van Balance Coffee

Thanks so much for your lovely review! We’re delighted you’re enjoying your Balance Coffee and that ordering and delivery have been easy. Cheers! ☕️

Beoordeeld met 5 van de 5 sterren

I needed to return a product and it was…

I needed to return a product and it was dealt with extremely efficiently and professionally.

6 augustus 2025
Review zonder uitnodiging
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Antwoord van Balance Coffee

Thank you for your kind words, Eve! We’re so glad to hear that your return was handled smoothly and professionally. Your satisfaction is our priority, and we appreciate your feedback.✨

Beoordeeld met 5 van de 5 sterren

I become a regular subscriber as I love…

I become a regular subscriber as I love the coffee so much.

Great customer service and makes the whole experiences so pleasant.

30 juli 2025
Review zonder uitnodiging
Logo Balance Coffee

Antwoord van Balance Coffee

Thank you so much for your kind words, Pei! We're thrilled to hear you're loving the coffee and that our team has made your experience enjoyable. It means a lot to have you as a regular subscriber, welcome to the coffee-loving family! ☕😊

Beoordeeld met 5 van de 5 sterren

Best coffee brand

This is the first brand i have tried online. After much research balance coffee stood out to me as the flavour variety looked fantastic! It’s clean, organic and mould free coffee without the crashes! Since i switched to this brand i have compared others and the taste and quality just isn’t the same. I have a sensitive gut & this coffee doesn’t irritate it at all, I no longer feel fatigued after my morning coffee and truly enjoy it’s unique flavours! I am now a balance coffee kinda girl! Definitely found the one i trust!

29 juli 2025
Review zonder uitnodiging
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Antwoord van Balance Coffee

Thank you so much for your lovely review, Bambi. We're absolutely delighted to hear that Balance Coffee has made such a positive difference for you. It means the world to us that you chose us after careful research and that our coffee suits your needs so well. We’re so proud to be your go-to brew and truly grateful for your trust. Welcome to the Balance Coffee family – it’s a pleasure to have you with us.☕️

Beoordeeld met 5 van de 5 sterren

Great customer service

Great, fresh beans and a great story behind this business. Great customer service as well.

28 juli 2025
Review zonder uitnodiging
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Antwoord van Balance Coffee

Thank you so much for your kind words, Ben! We're also glad our customer service made a great impression. Looking forward to serving you again soon! 😊☕

Beoordeeld met 5 van de 5 sterren

Excellent product

Excellent product! Clean organic mold free with a great taste. Appreciate the quality of the product.
Exceptional customer service.

14 juli 2025
Review zonder uitnodiging
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Antwoord van Balance Coffee

Thank you so much, Shamz! We're delighted you’re enjoying the quality and taste and we truly appreciate your kind words about our service! 🙏🏻

Beoordeeld met 3 van de 5 sterren

Subscription I was not aware of

I ordered coffee in mid June. In mid July I received another Kilo of same that I hadn’t knowingly ordered. When I then checked my e mails I saw references to a subscription. That was first I knew about it. On Sat 17th July I rang their number. It didn’t ring. Subsequently sent at least 2 messages that disappear into the aether and leave no record.
Phoned on following Monday: Voicemail referring me to some info@ location that I couldn’t e mail.
Their communication is one way. Absolute joke and yet the feedback is generally good.
Update: Have since received several e mail apologies and the company has refunded the payment even though I did apparently order a subscription.

17 juli 2025
Review zonder uitnodiging
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Antwoord van Balance Coffee

Thank you for your update and for giving us the opportunity to resolve the matter, Nick. We're glad we were able to assist you and address your concerns privately. Your feedback is truly appreciated and helps us continue improving. Thanks again for your patience and understanding. 🙏🏻

Beoordeeld met 5 van de 5 sterren

Amazing coffee and experience!

Great tasting coffee and great customer service! Super responsive and friendly

14 juli 2025
Review zonder uitnodiging
Logo Balance Coffee

Antwoord van Balance Coffee

Thank you so much, Asil! We're glad you're enjoying the coffee and our service; it means a lot to us! Cheers ☕️

Beoordeeld met 5 van de 5 sterren

I searched online over the weekend for…

I searched online over the weekend for a healthy coffee with no toxins including mold, and came across Balanced Coffee. After looking around the website I was happy to place my order which was actioned immediately.

I recieved my order this morning, and have already enjoyed my first cup, which was better than I could have wished for.

When the time arrives I will certainly be reordering from this company. Really lovely coffee and great personal service too.

15 juli 2025
Review zonder uitnodiging
Logo Balance Coffee

Antwoord van Balance Coffee

Thank you so much for your kind words, Frances! We're thrilled to hear you enjoyed your first cup and had a great experience with us. We truly appreciate your support and look forward to serving you again soon! ☕✨

Beoordeeld met 5 van de 5 sterren

Love this coffee

Love this coffee - fantastic taste & wonderful customer service!!
Extra bonus it’s healthier for you & love the little samples to try out x
Would highly recommend- look forward to my morning treat , and don’t need to step out for it !!

13 juli 2025
Review zonder uitnodiging
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Antwoord van Balance Coffee

Thanks so much for the lovely review, Carolyn. We're chuffed you're enjoying the coffee and the little extras. Delighted to be part of your morning treat! Cheers ☕️

Beoordeeld met 5 van de 5 sterren

Not only do they supply high quality…

Not only do they supply high quality coffee, If you’re unlucky enough to encounter an issue, they will sort it out promptly and efficiently. Highly recommended.

9 juli 2025
Review zonder uitnodiging
Logo Balance Coffee

Antwoord van Balance Coffee

Thanks a lot for your lovely review, Addison! We're glad you’re enjoying the coffee and really appreciate your kind words about our service 🙏🏻

Beoordeeld met 5 van de 5 sterren

The perfect toxin free coffee

This company makes the perfect coffee for people who are looking for clean toxin and mould free coffee. This was the first time I’ve purchased coffee from them and it was a very good experience right from ordering to delivery. The customer service is very good and also the communication about my order was excellent. I’ve been very impressed so far and would definitely recommend Balance Coffee.

6 juli 2025
Review zonder uitnodiging
Logo Balance Coffee

Antwoord van Balance Coffee

Thank you so much for your kind words! We're really pleased to hear you had a great first experience with us and that everything from ordering to delivery went smoothly. Appreciate your support and recommendation ☕️

Beoordeeld met 5 van de 5 sterren

Healthy tasty coffee!

Being a coffee lover and starting a low tox health journey a little while ago I was so happy to discover I didn’t have to compromise on coffee. The dark fire energy tastes amazing, the subscription makes sure you have more than enough for a month (mine lasts about 6 weeks with my coffee machine) and the customer service here is second to none.. also the free elixir samples are a really generous touch! Can’t fault you guys thank you so much ☺️

1 juli 2025
Review zonder uitnodiging
Logo Balance Coffee

Antwoord van Balance Coffee

Thank you so much for your lovely feedback, Katie. We're so happy you're enjoying Dark Fire Energy and that our subscription fits your routine perfectly. Glad the elixir samples were a hit too. We truly appreciate your support! Cheers! ☕️

Beoordeeld met 5 van de 5 sterren

New to Clean Coffee & Chaga

Being a coffee lover and on my own health journey, decided to invest in quality coffee from Balance to start. Only just opened my Stability blend and looking forward to trying their blends to compare soon.

In addition, I love the owner's obsession with the huge health benefit of mushrooms and will be monitoring my Chaga elixir over the next few weeks.

17 juni 2025
Logo Balance Coffee

Antwoord van Balance Coffee

Thank you so much for your kind words, Maxine. We're glad you’re enjoying the Stability blend and excited for you to try the others. Happy to hear you're giving the Chaga elixir a go too. We can’t wait to hear how it goes! ☕️☺️

Beoordeeld met 5 van de 5 sterren

I bought a second batch

I bought a second batch, this time going for the Stability blend. A really good morning coffee. Not as potent as the darkfire blend but a bit more subtle.

26 juni 2025
Review zonder uitnodiging
Logo Balance Coffee

Antwoord van Balance Coffee

Thank you so much for trying out the Stability blend, John! We're glad to hear you’re enjoying it as a smooth and subtle morning brew. We appreciate your support and love hearing your thoughts. Happy brewing! ☕

Beoordeeld met 5 van de 5 sterren

Absolutely Fantastic Coffee and Service

Absolutely Fantastic Coffee and Service

I've been blown away by both the quality of the coffee and the outstanding customer service from this company. The beans are incredibly fresh—you can smell the richness as soon as you open the bag. Every cup is smooth, full of flavor, and clearly roasted with care. You can really taste the difference.

On top of that, the customer service is exceptional. The team is friendly, responsive, and genuinely passionate about what they do. My order arrived quickly and was beautifully packaged.

If you're looking for high-quality, freshly roasted coffee and a company that truly values its customers, this is it. Highly recommended.

24 juni 2025
Review zonder uitnodiging
Logo Balance Coffee

Antwoord van Balance Coffee

Thank you so much for the lovely feedback, Daniel. We're genuinely grateful for your kind words and thrilled to hear you're enjoying both the coffee and the service. It means a great deal to us that the quality and care we put in are coming through in your experience. ☕️

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