Fantastic pieces of jewellery and extremely comfortable to wear. Customer service provided by Kielle was second to none, she handled queries promptly and professionally. 👍 So nice to know there ar... Toon meer
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Lees wat reviewers zeggen
Extremely impressive pieces. I have two sons (18yrs old) and purchased a necklace and bracelet set for each of them for Christmas 2026. The quality, beauty, and durability of each piece are amazing. M... Toon meer
I had no idea this material would be so high quality and the shine isn’t fading away I been in the swimming pools, sauna, steam rooms and showers and everything still the same no break outs or irritat... Toon meer
I purchased a jewelry set for my grandson for Christmas. Christmas Eve I gave him my gift and to our disappointment the set I purchased was too small to fit him. I contacted Balanzi and they responded... Toon meer
4,5
Uitstekend
1K reviews
Heeft 76% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Quality Jewelry
The quality of the jewelry is really nice. A great price for a hi-end piece of jewelry.
23 augustus 2025
Review zonder uitnodiging
Excellent customer service when I…
Excellent customer service when I encountered a problem.
15 juli 2025
Review zonder uitnodiging
The price is very important to people today!
Everything went great. I had a wonderful experience with this company.
18 augustus 2025
Review zonder uitnodiging
Top notch customer service
Truley happy with the quality of product and customer service. Thank you!!
2 augustus 2025
Review zonder uitnodiging
Excellent product and even better customer service
Excellent product and even better customer service. My skin is sensitive to metals. Been wearing the chain full time and no issues.
Would purchase again.
21 augustus 2025
Review zonder uitnodiging
Product was of good quality
Product was of good quality. Price presented a compelling value proposition. Website was easy to navigate. Constant supportive contact email during the whole purchase to delivery process, not to mention a professional, elegant presentation of the product upon opening my purchase. I will purchase again the silver set with no hesitation. Thank you!
5 augustus 2025
Review zonder uitnodiging
The quality of the product is great
The quality of the product is great. Bought a gold cross necklace and a bracelet. Never take either off. I will look here for future purchases of jewelry. The prices are also excellent.
9 augustus 2025
Review zonder uitnodiging
I had a unfortunate problem with my…
I had a unfortunate problem with my chain, and it was easier than I thought it would be to have it replaced. They stand behind everything the say, guarantee for life. You just don't find many companies that do this. And they help me do everything right. Thank you
24 juli 2025
Review zonder uitnodiging
This is an amazing piece of work that…
This is an amazing piece of work that they came out with, because on a daily basis I get compliments on my bracelet because of how well it is made and the gold shines more brighter every time I take a shower. I am allergic to fake go. It breaks me out and I let everyone know that it is 18k on the outside over stainless steel, but it’s not pure all the way through, but you get your moneys worth.
17 juli 2025
Review zonder uitnodiging
The product is great
The product is great. I am very pleased with my chains, they look great and the quality is excellent.
1 augustus 2025
Review zonder uitnodiging
I am completely satisfied.
I was completely satisfied with my pieces. The 18k finish is amazing and I can wear them while working out, swimming, in the shower with no worries of fading or tarnish. Definitely a great investment. I am thoroughly impressed.
25 juli 2025
Review zonder uitnodiging
Truth
As an older gentleman, I look for quality and how a company stands behind their product. Excellence in customer service is a thing of the past. You win on price and loose on price. What sets Balanzi apart are the people they employ! Real talk ...
18 juli 2025
Review zonder uitnodiging
Very nice piece of jewelry
Very nice piece of jewelry. If you don't have it yet I suggest you take the time to look the items over and get a set.
25 juli 2025
Review zonder uitnodiging
The product is superior and it looks…
The product is superior and it looks good on me
2 juli 2025
Review zonder uitnodiging
The best gold chain goes to BALANZI
I had no idea this material would be so high quality and the shine isn’t fading away I been in the swimming pools, sauna, steam rooms and showers and everything still the same no break outs or irritation! I love my chains and wear them everyday!!! Thnx for your service and reliability…I will definitely invest in a bigger one soon!
1 juli 2025
Review zonder uitnodiging
Love the quality definitely I will buy…
Love the quality definitely I will buy more and the prices are so reasonable it’s been a while since I’ve seen one of these quality hope it last long I’m wearing this chain & bracelet about 2 weeks now and so far so good …hope the warranty won’t change !!!! And very good in responding back to customer / service and support…..
19 juni 2025
Review zonder uitnodiging
Your delivery it’s too slowly and I’m…
Your delivery it’s too slowly and I’m not happy I don’t receive my chain I’m waiting at least 15 days.
17 juni 2025
Antwoord van BALANZI
Hello there,
We’re really sorry to hear about the delay and totally get your frustration. Waiting 15 days for a delivery is definitely not the experience we want you to have with BALANZI.
Normally, our delivery timeframe is 5 to 8 business days, but this time, we ran into some unexpected delays after moving to our new warehouse. This is actually the first time we’ve ever experienced this kind of issue, and as soon as we realized what was going on, our higher-ups and warehouse team jumped in right away to get things sorted.
The good news is that your order has already been resent and is currently on its way to you. You can keep an eye on its whereabouts through this tracking link here: https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=9200190385889001615058
We know this isn’t the usual level of service you expect from us, and honestly, it’s not what we stand for either. This was a hiccup, and things are already back on track now.
Thanks so much for your patience and understanding through all of this. If you have any other questions or need help with anything else at all, I’m just a message away.
All the best,
Paul
BALANZI Support
Still waiting for my item
Still waiting for my item, they did send an email with a proposed solution, but will not give credit for the proposal until it becomes an action, and I get my item.
17 juni 2025
Antwoord van BALANZI
Hello there,
First off, we want to sincerely apologize for the delay in getting your order to you. We completely understand your frustration, and you're absolutely right that no one wants to be left waiting without clarity or action.
This situation has been just as upsetting for us, as it's the first time we've encountered this kind of delay since moving to our new warehouse, which we had to do due to recent tariff changes. Unfortunately, your package got stuck in Customs, and while that’s out of our direct control, we take full responsibility for the experience you’ve had.
Our team, from our higher-ups to our warehouse, has been working behind the scenes to fix this, and we’re not just offering apologies. We’re actively resending your order right away, and you’ll still receive the first package as well. If it makes it to you, it’s yours to keep.
We totally get your point about crediting a solution only when it becomes action. That’s fair. We're determined to turn this around and make sure you get your item.
Again, we’re so sorry for the inconvenience. We're learning from this issue and doing everything we can to prevent it from happening again.
Thank you for your patience and we really do appreciate it.
All the best,
Paul
BALANZI Support
Took to long to get order item in mail
Took to long to get order item in mail
Will not order from this company again.
Need to deal with another delivery service beside postal office
17 juni 2025
Antwoord van BALANZI
Hello there,
We're so sorry to hear about the delay you experienced in receiving your order. We completely understand how frustrating that can be, especially when you're looking forward to something and it doesn’t arrive on time.
Delays like this are extremely rare for us, and honestly, this is the first time we've heard of a situation where a customer had to personally deal with another postal service to track down their package. That’s definitely not the kind of experience we want any of our customers to go through. We ship hundreds of orders each week and deliveries usually go smoothly, so your case is far from the norm.
That said, we’re not brushing this off. We're taking full responsibility and are already looking into this with the carrier to understand what happened and how we can prevent this from happening again.
We appreciate your feedback even though we wish it was under better circumstances. If there's anything we can still do to make this right, please don’t hesitate to reach out to us directly.
All the best,
Paul
BALANZI Support
Amazing product !!!I enjoy the quality…
Amazing product !!!I enjoy the quality as well as the price
17 juni 2025
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