Bathroom Planet Reviews 1.662

From the outset, we were treated with consideration and warmth. The tradespeople supplied through BP were highly professional, kept the working and access areas not only clean, but safe at all times and were dedicated to providing a superior level of service. The costs were very much in line with those quoted by non-specialists and the ability to see the offered products in a facsimile set-up were much appreciated. A rare gem of a company, who must be commended.

Excellent product at a keen price. Ideal for a cloakroom basin.

I ordered off the site; the item was not currently in stock and I was given various dates for delivery once the manufacturers in Spain could ship, including 'guaranteed', which were missed and meant I had to cancel a plumber's appointment. The first delivery driver turned round because he had apparently been sent out in a lorry that couldn't get to the address. His suggestion that I meet him somewhere convenient and carry the large bathroom sink home myself, was not welcome. The item itself is exactly as ordered and Bathroom Planet's attempts to solve the various problems were diligent but, sadly, not entirely effective.

Great product range at great price.
Prompt delivery

A breathe of fresh air!
Second to none quality customer care and competitively priced great range of products.
They really do go the extra mile and are definitely a cut above the competition.
I’m a returning customer and can honestly say they care and put the customer first.

Really helpful people, special star rating goes to Connor

Very good customer service
I order two to return one and the return process was very smooth

Sent the wrong item and this caused all sorts of problems. Never even apologised

Very happy with price and service. Very professional company and items immaculate and delivered quickly

Was kept informed of delivery 🚚 date etc and was delivered before estimated date very pleased
Good quality product thank you

Excellent value and good customer service

They knew their stuff and they were so so helpful. I had to return an item and there was no hassle brilliant

Swift delivery, good communication and the best price.

Good choice and easy delivery

We ordered a whole bathroom suite of products. Were then contacted straight away to ensure the delivery date suited. Then on receipt saw how well it was secured and shipped. Even our kerb could not tip over the pallet.
We had a small issue with a shower tray that was a manufacturer issue. Which was resolved quickly with them even using their own driver to deliver a replacement. Would not hesitate to use again.
Thanks for making it a painless experience.

Brilliant . Great products , excellent competitive prices and fantastic customer service

Really stylish bathroom cabinet at a good price. Staff very helpful. Quick delivery

Initial order did not complete via the internet although the page message said ' order complete'. Customer service staff were very helpful clarifying the situation and reassuring me that my replacement order did go through successfully. Everything else was fine.