Baxters Food Group Reviews 197

Great soups, jams, chutneys etc. Had an issue with a jar of beetroot and their customer service was brill, very fast response times.

It really does taste like toothpaste. Or menthol and eucalyptus. Smells so strong. Very disappointing. So glad we tasted it before we put it on our lamb dinner. What a shame Baxters, why change something when it was perfectly fine as it was.
It was also grainy, almost like sand.

It's almost impossible to find mint sauce in the shops in Germany so when I found a shop that did sell it I started to look forward to a Roast Lamb Easter Sunday dinner. The meal was totally spoiled by a product that bears no resemblance to the mint sauce I know and love in the UK. I'm worried that it may actually have made us sick. It was vile, the jar has gone in the bin.
Baxters had a brilliant reputation in the past, they will soon lose it if they leave this product on the market.

I am in total agreement with the latest reviews on the New Mint Sauce. My mothers Day meal was ruined by this strong peppermint tasting mint sauce,which even though I scraped it off the plate as soon as possible I could still taste it all evening.
Has an error been made with the type of mint used?
If so, call back this batch please before you lose all credibility as a Food Group. It WAS like mouthwash

I opened a new jar of Baxters Mint Sauce (expiry date 06/2022) and there was an appalling, industrial, smell to it. Not only is it clearly inedible, it is worrying that it smells like an industrial chemical contaminant. I have had to seal the jar in a strong bag just to put it in the dustbin, even with the lid back on the smell is so pervasive. My main concern was that I did not become ill after this close contact with it, but also that no-one else does either. I reported it to Baxters Customer Service but only got a bland 'sorry it was not up to your expectations' reply. Did not sound overly concerned. It is only today that I have discovered all these other awful reviews online and felt I needed to add my own experience as it is clearly an ongoing problem. Baxters really need to address this huge problem.

Taste like toothpaste, so strong and artificial

What a shock! No way did this new recipe taste like mint sauce. It ruined my Sunday roast of lamb😫. Please go back to the original flavour. I could not taste mint at all.

ruined my Sunday dinner litualy made me heave and sick. absolutely disgusting and have loved ' mint 'sauce bit not this 1 . way wayy wayyy to pepperminty should not be sold unless your looking for pepperminty sauce . I wouldn't know who would look for this tho 😢 unless you want peppermint fresh lamb its like I'm eating toothpaste.

Ruined Christmas Lunch
Expensive Lamb in the bin
Mint sauce is absolutely vile ..... what has happened to you ??? This is not a result of COVID
If you cannot keep up the standards... CLOSE DOWN !!!

The "New Improved Recipe - 33% more meat" Steak and Kidney pie contained around 6 or 7 very small thumbnail-sized pieces of meat and a couple of tiny bits of kidney. The rest was all gravy and the usual pastry. But there was a spoon-sized lump of slimy fat that looked most inedible, and I wouldn't have fed it to my dog - it was unhealthy as well as unappetising.
We won't be buying Baxter's products again - it only rates 1 star as that's the lowest rating I could give.
It's a shame - a well-known brand family name from Scotland is bringing shame upon Scottish food products. Quality control needs a major review. If I'd served such horrible food to my guests at dinner I'd have been mortified.

I was looking forward to some beautiful Irish lamb and mint sauce for dinner. However when I tasted Baxter's mint sauce, toothpaste and mouthwash were the nearest things to describe the horrible chemical smell and taste. Do Baxter's not carry out some market research with their products?
Never again will I buy it.

Living in Canada, we don't get lamb too often so it's a treat. I got Baxter's mint sauce from a British section of a shop an hours drive away.
Thank you Baxter's for absolutely ruining our meal with your toothpaste tasting sauce. I put the sauce in the gravy so there was no getting away from it. I will never buy this substandard product ever again

Your new mint sauce tastes exactly like peppermint toothpaste - it's just ruined a lovely lamb joint. The bottle is now in the bin. When people start to realise what a complete mess you've made of this product your sales of mint sauce will drop 99%. Unbelievable that this disgusting gloop made it through the approvals process.

FrayBentos steak and kidney pie.

Pedigree Chum for humans.
Actually it is even worse, I'd rather eat the Chum.

Never had a Fray Bentos steak pie before and never will again. 33% more meat they say!! I can honestly say there was NO meat in it at all just gravy. Dont know how they have got away with it over the years!!!

Just had a super good mango dressing a new product what baxters need to do is employ new tasters absolutely minging all you could taste was vinegar which I would have been cheaper buying

I am so sorry to say but this is an awful tasting mint sauce. My Sunday lunch was ruined and thrown away. The taste of mint was overly concentrated, it was like eating toothpaste combined with mouthwash. I do use other Baxters products which i find so delicious (tartare sauce, horseradish sauce, caramelised onion chutney).

I've just tried this new improved mint sauce. It may be new, but not in any way is it improved. It is an insult to my taste buds. It tastes like spearmint, lacks the vinegary goodness one usually experiences and has a texture like watered down clay or light silt.
If I wanted mouthwash on my food I would go to the bathroom and find it. I do not expect it to come in a jar marked "mint sauce", newly "improved" or otherwise.
I want the old, unimproved, product back. This new stuff is going into the bin.

The new improved mint sauce has to be the worst thing I have tasted in my 52 years of life. My hubby and I have mint sauce on roast beef, trust me it's good, I put it on my lovingly cooked, moist, proud of myself roast joint and I could've cried, I wish my brain slapped my hand before dumping this crap on my New years dinner, my husband was the lucky one, unlike my dumb ass self his brain recoiled at the smell alone, gonna go find a bio hazard dump and get rid of this jar of toxic waste.

Just had the mint sauce after announcing to my husband “all mint sauce is the same”! How wrong could I be! It’s disgusting, tastes synthetic and like peppermint. I’ve bought supermarket own brands before and they’ve been fine, I thought a brand like Baxter’s would be superior but it’s really isn’t!