BBQ-BITS Reviews 

Excellent service and quick delivery. Pizza oven is very good but you have to let it heat up don't get excited, like me or the bottoms aren't done needs min 25 mins but great coverage with the heat, no turning does it all. Could do with a few recipes in the instructions, I know you can get all online but you'd have everything in the box then. Everything is good quality, oven,cover and peel. Great purchase, it was between this and the Delivit one.

Great quality pizza oven cover.
Prompt delivery and at a good price.

Great product and great service

Ordered the X Supreme, which seems like it's well made and is HUGE!!.

Unfortunately the unprofessionalism from the company, and them decieving customers isn't good at all. Webesite states next day dispatch, but they didnt even have stock. It took me to chase them 4 days after ordering to find this out. They then didn't send the cover, and after I chased them 3 times for it, they admitted they knew they didn't have the stock but didn't bother telling anyone. So they are taking orders with tight delivery times, for stock they don't have. I called the office, and was told "I don't deal with that so can't tell you".

Bought a pizza oven. Delivered quickly and received excellent customer service throughout.
Oven is incredible! Easy to use and makes top tier pizzas! Highly recommend using this company. A* Everything you will ever need for outdoor cooking!

everything arrived quick and as described. the pizza oven is fantastic... just a good experience

Fast delivery and good price

Delivered on time.Excellent pizza oven.Works well and makes great pizza.

Still waiting for it

It was not clear which items they sell directly and which ones they act as an agent for, especially since those are shipped separately.

The service for the items stocked by BBQ-BITS was excellent. I received notifications about shipping and delivery throughout. However, I also purchased charcoal, and that was the opposite experience. I received no notifications, it was marked as delivered when it had not been, and it arrived while we were out. I then got a text from the driver saying it had been left hidden, but it was actually left in plain sight on the doorstep.

The order was delivered promptly and I was very happy with the product. Unfortunately, no instructions were included with the item and I had to search online to find out how to use it.

Great products at great prices. Speedy delivery. Will be purchasing more bits as my new BBQ obsession grows.

Great service fast delivery, product quality was excellent.

Great comms pre and post purchase. Best value products with immediate delivery for stock items.

Great service, fast delivery, kept informed. Highly recommended Definitely buy from here again

Fantastic service & super helpful with an exchange & providing advice on purchasing the correct accessory. Will have no hesitation purchasing from you again & recommending you to others.

Very easy website, quick delivery and a great price. It was the last accessory I needed for my new kamado grill. Would be very happy to use again. Thanks

Rapid delivery, great communication, and customer support, along with the BBQ and accessories looking great.

100% stand by this score!!
Really very helpful and understanding. I asked to return an order (my error) over the holidays and I was a bit rude using the chat tool on the website (thinking it was AI). Despite my message, they were extremely helpful, a courier collected the parcel the next day and received at their warehouse 24 hours after that with a replacement on the way.
Can’t argue with that for customer satisfaction or PR.
Thanks a lot and will definitely be buying from them again