Bell Insurance Brokers Ltd Reviews 

676
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Miss Molly, Excellently and very clearly explained me about bell insurance and she was very helpful and well knowledgeable representative person Miss Molly didn't left any question about insurance... Toon meer

Beoordeeld met 5 van de 5 sterren

This is nearly end of 3rd year with them. All of them are very nice, well trained and friendly, especially Sian Schofield is always very nice, friendly and helpful. I believe, those words are not... Toon meer

Beoordeeld met 5 van de 5 sterren

Not one for jumping companies yearly, but due to spiralling costs in the Taxi trade I needed to shop around as my company wouldn’t budge, So after a phone call and a chat with Lisa Dolan with very... Toon meer

Beoordeeld met 5 van de 5 sterren

I called bells to see if they could do any better then the renewal quote I was given from my current insurer, the quote Jamie got for me knocked it out of the park. As always bells gave the the best o... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verzekeringsmakelaar
  2. ook in
  3. Autoverzekering
  4. Bedrijfsverzekeringsmaatschappij
  5. Commerciële verzekeringsmaatschappij
  6. Taxiverzekeringsmaatschappij
  7. Tussenpersoon voor woningverzekering

Geschreven door het bedrijf

Bell Insurance Brokers Ltd are an independent insurance broker who specialise in Taxi, Fleet, Private Motor, Home and Commercial insurances.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

676 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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4,7

Alle reviews

(676)

26 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great response quick quote

Great response quick quote. Very reasonable price. Shout out to Andrew thank you.

6 oktober 2026
Logo Bell Insurance Brokers Ltd

Antwoord van Bell Insurance Brokers Ltd

Thank you, Mr Stockley, for taking the time to share your experience with us. We strive to provide a positive outcome for our clients.
Andrew is an excellent example of our customer service - he is also a Team Lead and leads the Team by example every day.

Thank you once again, Tania Bell, Operations Manager

Beoordeeld met 5 van de 5 sterren

I called bells to see if they could do better

I called bells to see if they could do any better then the renewal quote I was given from my current insurer, the quote Jamie got for me knocked it out of the park. As always bells gave the the best offer on the table, no "come back to us and we will try and do better", they gave me a honest quote. Easy to contact, easy to talk to and always quick with a response. Well done bells 👍👌👏

24 juli 2026
Logo Bell Insurance Brokers Ltd

Antwoord van Bell Insurance Brokers Ltd

Thank you so much for such a positive review. We are extremely happy that we could provide you with a memorable customer service experience. The Team are totally dedicated and work hard every day to provide such a service.
I will pass along your kind comments to Jamie and the rest of our Team.
Thank you again, Tania Bell

Beoordeeld met 5 van de 5 sterren
Logo Bell Insurance Brokers Ltd

Antwoord van Bell Insurance Brokers Ltd

Thank you, we appreciate your positive feedback and are happy that we were able to provide you with great customer service. The Team works hard every day to provide the kind of service that we would all like to receive.
Thanks again, Tania Bell

Beoordeeld met 5 van de 5 sterren

Great company to help on Insurance

been with bell insurance for many of years one of the only insurance company that don,t just help you get the right insurance they go that extra bit futher helping u if neederd not like othes

7 juli 2026
Review zonder uitnodiging
Logo Bell Insurance Brokers Ltd

Antwoord van Bell Insurance Brokers Ltd

Hi Glen,
Thank you for your very positive review and being a loyal customer over the years...it is always our pleasure to provide you with helpful and exemplary customer service. The Team strives, every day, to provide such service. We really appreciate your kind words!
Thank you again,
Tania Bell

Beoordeeld met 5 van de 5 sterren

Brilliant service and price

Brilliant service

23 juni 2026
Logo Bell Insurance Brokers Ltd

Antwoord van Bell Insurance Brokers Ltd

Thank you, we appreciate your positive review. The Team always strive to provide excellent customer service and price.
Thank you again. Tania Bell

Beoordeeld met 5 van de 5 sterren

Very good service

Very good service really appreciate

26 juni 2026
Logo Bell Insurance Brokers Ltd

Antwoord van Bell Insurance Brokers Ltd

Thank you for your feedback, and appreciate that you took time, out of your day, to recognize the standard of service that you received.
We work diligently in providing excellent customer service every step of the way, every day.
Thank you again,
Tania Bell

Beoordeeld met 1 van de 5 sterren

Been with this company for 7 years…

Been with this company for 7 years without a crash or points and every year my insurance goes up. But they end up matching my other quotes. I'm 52 years old I also drive for a living. So to my shock my 1.5 diesel Volvo c30 standard car more than doubled to £1,169.
And for all my 7 years of no claims and loyalty they can only take £75 off.
I will NEVER use them again. As this is shocking I'm not 21 and I'm not driving the damn thing every day as I get a works van home. So DO NOT USE THEM, UNLESS YOUR HAPPY TO GET RIPPED OFF

16 juni 2026
Review zonder uitnodiging
Logo Bell Insurance Brokers Ltd

Antwoord van Bell Insurance Brokers Ltd

Thank you, for the review, Mr. Johnston, we really appreciate feedback and concerns from all clients. The Team have reviewed your information (Name, Age, Vehicle make and premium amount) and unfortunately you are not on our system as a previous client.

To verify; we are Bell Insurance Brokers Ltd, located in Grimsby Lincolnshire. There are other Bell Insurance companies, throughout the UK, that we get confused with and are not related to (Bell on-line part of Admiral usually) If you would like to call, for clarification, I would be happy to discuss this you.

Thank you once, again. Tania Bell

Addition: June 24th/2026
Mr. Johnston, we have read a review that you submitted to Trustpilot on June 16th/2023 to your insurance broker "Bell" (part of the Admiral Group) titled "Been with them 3 Years" and it was a 1 Star review. Given the timeline, and as we had thoroughly researched our records, you are not a client of ours; Bell Insurance Brokers Ltd (Grimsby, Lincolnshire) however a client of Bell (part of the Admiral Group). We also do not offer an insurance scheme associated with having a "black box" driving recorder.
I can appreciate your frustration with your broker (not us) and wish you well.
Tania Bell

Beoordeeld met 5 van de 5 sterren

Good service nice dealing

Good service nice dealing

15 juni 2026
Logo Bell Insurance Brokers Ltd

Antwoord van Bell Insurance Brokers Ltd

Thank you for taking the time to acknowledge your satisfaction with the service that we are proud to provide. The Team really appreciates your feedback.

Beoordeeld met 5 van de 5 sterren

I spoke to 2 people

I spoke to 2 people, Lee and Jamie, both were very helpful, I'm very happy with the price I got, ive been with Bells for about 7 years now and have been happy with the service,

4 juni 2026
Logo Bell Insurance Brokers Ltd

Antwoord van Bell Insurance Brokers Ltd

We really appreciate your feedback and positive reviews with the service that you received from Lee and Jamie. They are both great examples of the standard of service which our Team aims to provide.

Beoordeeld met 5 van de 5 sterren

Fantastic Brokers

Always helpful, friendly and competative on pricing. Used these guys for taxi insurance for over 5 years now and every time they have beaten all other quotes. Highly recommended. Excellent customer service.

21 mei 2026
Logo Bell Insurance Brokers Ltd

Antwoord van Bell Insurance Brokers Ltd

I am happy that the Taxi team have been able to consistently provide a positive customer service experience for your taxi insurance needs. We really appreciate your feedback. Thank you!

Beoordeeld met 5 van de 5 sterren

Andrew was brilliant in finding me best…

Andrew was brilliant in finding me best possible cover

20 mei 2026
Logo Bell Insurance Brokers Ltd

Antwoord van Bell Insurance Brokers Ltd

Thank you for taking the time to recognize Andrew and the level of service he provided. We strive to provide the best outcomes possible for our clients and Andrew's customer service and dedication to his clients is an excellent example.

Beoordeeld met 5 van de 5 sterren

Molly was awesome at helping me get…

Molly was awesome at helping me get taxi insurance for me at a good price being the first time on my own insurance

11 mei 2026
Logo Bell Insurance Brokers Ltd

Antwoord van Bell Insurance Brokers Ltd

I am happy that Molly, Personal Lines and Taxi Manager, provided you with a positive experience especially as it was your first time. Molly leads by example and sets a high standard to the Team. The Taxi Team successfully provides a consistent level of excellent customer service under her leadership. Thank you for your feedback.

Beoordeeld met 5 van de 5 sterren

I had my taxi insurance renewal…

I had my taxi insurance renewal today.Molly was brilliant.very friendly customer service.thanks.

28 april 2026
Logo Bell Insurance Brokers Ltd

Antwoord van Bell Insurance Brokers Ltd

We appreciate your great feedback and kind words regarding Molly and the service that you received. As our Personal Lines and Taxi Manager, Molly leads by a high standard for the team in always providing a positive customer service experience. Thank you.

Beoordeeld met 5 van de 5 sterren

Helpful&nice

Helpful&nice

8 april 2026
Logo Bell Insurance Brokers Ltd

Antwoord van Bell Insurance Brokers Ltd

Thank you for your kind words and we appreciate your feedback as we strive to provide an excellent customer experience.

Beoordeeld met 5 van de 5 sterren

Very good

Very good
So far so good

26 maart 2026
Logo Bell Insurance Brokers Ltd

Antwoord van Bell Insurance Brokers Ltd

Thank you for your kind words and we appreciate your feedback as we strive to provide an excellent customer experience.

Beoordeeld met 2 van de 5 sterren

I used them for good few years

I used them for good few years. Good and Bad days. Molly is person to avoid as incompetency and level of customer service is belliw any standards. Gentlemans there usually helpful and polite. Unfortunatelly despite some good experiences Molly ruined picture and i can describe it as average british . so only two stars.

1 februari 2026
Logo Bell Insurance Brokers Ltd

Antwoord van Bell Insurance Brokers Ltd

Thank you for your feedback, we appreciate all comments and concerns from clients. We strive to provide a positive customer service experience. I sincerely apologize that your customer journey was not up to our usual standard. We have reviewed your concerns and addressed them.

Beoordeeld met 5 van de 5 sterren
Logo Bell Insurance Brokers Ltd

Antwoord van Bell Insurance Brokers Ltd

Thank you for your kind words. We aim to provide a consistent and positive customer experience. We appreciate your feedback.

Beoordeeld met 5 van de 5 sterren

Good service and friendly customer…

Good service and friendly customer support

16 maart 2026
Logo Bell Insurance Brokers Ltd

Antwoord van Bell Insurance Brokers Ltd

Thank you for your kind words. We aim to provide a consistent and positive customer journey and am happy that we provided that experience for you. We appreciate your feedback.

Beoordeeld met 5 van de 5 sterren

Andrew did great

Andrew did great. Thanks

23 februari 2026
Logo Bell Insurance Brokers Ltd

Antwoord van Bell Insurance Brokers Ltd

Andrew is a senior member (Team Lead) of our Advisor Team and a great example of the level of service that we are pleased to provide. Thank you for your feedback.

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