Bell Homes Reviews 

We moved in last month. The process from reservation to completion was excellently handled both professionally and personally. The engagement during this time was purposeful and showed high levels of understanding and emotional intelligence by the Bell Homes team.

The move in day was when it was over 30 degrees and our removal men were given great support in getting all of our stuff in. The communication on the actual completion of funds was also very well handled.

Small fixes have been dealt with promptly and with understanding. Thank you Bell Homes.

With all new builds there are the occasional teething problems! My experience as been positive with Bell addressing and successfully correcting any fault with speed and efficiency.
Jade is always most helpful.

From the moment we looked at the Show home we knew we wanted to live in a Bell home.

We looked at several Bell homes before we settled on the one we now live in.
The customer service we received from the beginning right through the process of purchasing the home to the care we have received afterwards has been excellent.

Choosing our kitchen, flooring bathrooms etc was amazing nothing was too much trouble to tweak here and there they even removed a wall to have the kitchen we wanted!
To then see the final product on handover day was emotional to say the least.

Bell and the team had made all our dreams come true and we truly love living in this house…

Lovely house, we love it, very helpful staff when buying, helped make the process less stressful. Very good after sales customer service, would definitely recommend. Good sized gardens and space around the house, that's what we liked.

Pity there was a problem with a kitchen tap, however the response from Bell Homes was outstanding, and the problem was rectified without any fuss. So well done customer service,and thank you Jade.

I had a fantastic experience buying my first home. Everyone from Bell Homes was lovely and I felt thoroughly looked after.

We moved into our new Bell home just over 6 months ago and absolutely love it. Due to market conditions, selling our previous house proved difficult but Bells were very supportive as we worked hard to find a buyer. Our new house has been finished to a very high standard, far better than other new houses we’ve seen and lived in and unlike many new houses, it has a very generous plot size. After sales support has been excellent, with the inevitable minor snags (including a leak on Christmas Eve) fixed quickly. Very happy to recommend Bells to potential buyers

We moved into our Bell home in July 2025 and as I write this review in March 2026 we remain very happy with our decision to buy this house. The process of reservation, option selection and then through exchanging contracts and completing was as smooth as you can expect a large transaction like this.

We were not looking to buy a new build, mainly due to our experience looking at other developers and sites where the rooms are only just big enough and the plots very small and overlooked. It was almost by accident that we happened upon the Bramley Drive development as we were in the area looking at an older house. As soon as we looked around the show home we could see that the quality of the build and the generous space both inside and outside was something different to the main national developers.

As is often the way, the completion date was delayed from what we had originally expected, but this was a matter of weeks rather than months. We used a snagging company to provide a report on any issues and this was very reassuring as there were really only minor cosmetic issues to be addressed.

Given the choice again, we would definitely still buy this house, but with hindsight there are some different choices we would make - particularly regarding flooring and tiling where the options available weren’t what we’d have really liked - but now the kitchens and bathrooms are fitted on top of the floor tiles and wall tiles I’m not sure how we could easily change them.

That said we really appreciated some areas where we were given options on small layout points (such as whether we wanted a door through between the font and back lounges and where we preferred the hallway cupboard). We were also able to makes changes to the kitchen, utility and pantry layouts and request a few specific upgrades such as to include a Quooker tap and Andersen EV charger. This made it really feel like our house from day one.

The quality of the build is excellent and any small problems experienced are acknowledged and addressed without delay.

Buying a Bell Homes has been a smooth process from start to finish.

We had brilliant communication with all members of staff. Whether that was the sales team whilst picking options, to site manager and customer care for any aftercare queries. Nothing was too much trouble.

And the end product is a beautiful home which we love and have settled into so quickly.

Thank you Bell Homes!

Very good and reliable company to buy a new home from, quality of work is very high and all staff are always helpful and friendly. If you are looking for a new home you won't go far wrong buying from Bell Homes, high quality and a very good reputation.

We moved into a Bell Homes detached property on a small development in August 2025 and have been very pleased with the quality of the build and the internal fittings. A few minor defects were rectified in a timely manner and to our satisfaction. We have found the company helpful, friendly and easy to communicate with. We are very happy with our new home.

Excellent communication with sales executive Roger. House is beautifully built with lots of finishing touches which make it more a home. Any issues have been dealt with immediately by the Old Dairy Way site manager.

Catherine and her team have been amazing at such a stressful time . We really love our new home thank you😊

My experience with Bell Homes in the process of buying a new home at their site in Sutton St Nicholas has been very positive. The sales staff in the show home at the site have always been very friendly, helpful, and informative and have kept me up to date with any developments with regard to my purchase. I have just moved into the property and am very pleased with the quality of the build. Based on my experience, I will be happy to recommend Bell Homes in future.

Excellent service and information from 1st visit to purchase. We have only been in our new Bells Home a week and are delighted by the way site manager Terry, Harriet and Roger have offered any help we needed. The build quality, fittings, heating etc are superb. We have a few minor issues that are not worth mentioning on this review. We have reported them to site office and they will rectify over the next week or so. We are both very pleased with our new home and feel very settled and comfortable. Thanks to all at Bell Homes.

All of the team at Bell Homes are extremely helpful & nothing is too much trouble. The team always get back to you really quickly if you have an enquiry.

Buying from Bell Homes has been a very pleasant experience. The sales team were great. They were able to answer all questions we had straight away. We had looked at other developers and their sales teams were nowhere near as good constantly having to refer to their manager. Post purchase the Customer Care team how been brilliant. When unexpected things happened they were able to get them resolved quickly.

We bought a 3 bed bungalow from Bell Homes in Gloucestershire and are very pleased with it. There were some snagging problems but customer services and Carl the site manager and his team got them fixed them in a reasonable time and were keen to make sure everything was done to our satisfaction. The kitchen fittings, doors, worktops etc all seem good quality (and a large choice too) and the carpentry work for all the interior doors in the house were rated excellent by our independent snagging surveyor, ( he also said the house quality was very good). Everybody who visits us says what a lovely house it is and we have to agree, and after 4 months after moving in we still feel very fortunate in getting to live here!

Great communication throughout the process. Accommodating on changes, listened to what we wanted and made it happen.