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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

Good product and delivery but not so good at the paperwork. Requested vat invoice by phone and email on numerous occasions. Promises made but still waiting 3 weeks later! Latest update, issue has n... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Bought N95 mask from Benessence in June2020, out of ten masks ordered, one mask seal was broken. However, the product was delivered on time. The company apologised and refunded my money.

Beoordeeld met 4 van de 5 sterren

Excellent products, great value for money. Customer service staff couldn’t be more helpful. So why only 4 stars? Because DPD who deliver for Benessence are hopeless. They claimed to have tried to deli... Toon meer

Beoordeeld met 1 van de 5 sterren

I am afraid disappointing The spray had leaked over the box

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Toiletbenodigdhedenwinkel
  2. Cosmetica winkel
  3. Natuurlijke geneesmiddelenwinkel

Geschreven door het bedrijf

We want to build a better world. Our products have their origin right here. All based on pure Aloe Vera that is grown and processed entirely in our Molise, a genuine and uncontaminated land. A process that takes place in harmony with nature and without any animal testing. Nutrition, supplements, hygiene and cosmetics: all high-quality products at the right price, so that they can be accessible to anyone. Because if each of us can improve their lives by taking care of themselves naturally, our world will also become a better place. We believe it, and you? What we believe in HONESTY It has always been the most important value. Which is why on the labels of our products you will only read the truth, without any hidden secrets. Because your trust is the only thing that matters. PERSEVERANCE What kept us going and building this company? What we will keep on doing tomorrow and the day after, because our goal is to let everyone know the benefits and power of Aloe. VITALITY Add life to your days: that's exactly what we aim for, offering you healthy habits and natural products. If you change, the world around you will change too. CARE We take great care of those who choose our products, giving them a green caress, a treasure chest of well-being, a natural cuddle. SERENITY Appreciating the simple things is what characterizes us and you, too. We want you to have quick and easy health and beauty rituals which will improve your days.


Contactgegevens

2,6

Slecht

TrustScore 2.5 uit 5

427 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen gegevens bekend over review-uitnodigingen

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Beoordeeld met 2 van de 5 sterren

La mia esperienza che voglio raccontare…

La mia esperienza che voglio raccontare non è sui prodotti che sono arrivati e potrebbero essere buoni, neanche sui due misurini che sono arrivati distrutti entrambi, bensì sull'ordine fatto, la cosa che mi attirava dopo le recensioni buone e la qualità, era lo sconto del 15% sul primo ordine, cosa che clicco subito, mi arrivano delle email per la registrazione, per lo sconto niente, scrivo una mail alle 13,35 prima di fare l'ordine e nessuno mi risponde, finisco l'ordine pensando che facevano lo sconto al momento dell'acquisto, invece si prendono il totale dell'acquisto senza soldi, mi arriva una mail alle 18,19 di benvenuto e una alle 22,20 che mi dice se mi era arrivato il codice sconto e che lo dovevo ricevere via mail e mi scrivono qual'è il codice sconto, rispondo che ormai l'ordine era stato fatto e dello sconto non ne facevo più niente, all'indomani mi scrive una certa Federica scrivendomi, che mi dovevo scrivere alla newsletter e non usufruendone potevo riceverlo al prossimo ordine, ho risposto che mi ero registrato e sinceramente mi sembrava una presa in giro, risponde dicendomi che nessuno mi prende in giro e che devo rivedere i toni della mail, la mail dello sconto parte in automatico e che forse era finita nello spam, controllo lo spam ed effettivamente era li. Confrontandomi con amici che acquistano da loro, effettivamente è capitato la stessa cosa che la mail col codice sconto finisse nello spam, ora lasciando stare lo sconto e tutto, credo che se succede una cosa del genere spesso potrebbe essere una strategia aziendale per far acquistare una seconda volta, anche stesso non fosse così, credo che una risposta dove si dice di abbassare i toni, dove non c'è stata nessuna offesa, non è ammissibile, dopo quello accaduto dove ti dicono vabbè se vuoi lo sconto fai un altro ordine e col codice che hai ricevi lo sconto, loro tanto te lo hanno mandato e sei tu che non lo hai usato, se finisce nello spam e loro stessi te lo dicono c'è qualcosa di strano, se le altre email sono arrivate tranquillamente come mai quella dello sconto finisce nello spam? La cosa che più mi ha fatto arrabbiare è la risposta di abbassare i toni, io non ho offeso nessuno e ho solo detto che mi sembrava una cosa da furbi, proverò i prodotti e anche stesso saranno il top non comprerò più per il modo di come hanno gestito la cosa, il mio acquisto è stato di 67,70 niente di che e lo sconto nel caso di circa 10 euro.

30 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic product

Fantastic Aloe Vera juice. Outstanding quality product. It does taste pure and natural. I’ve been using it for more than 3 months now and most definitely feel the difference. I had a few gastritis flare ups in the past but none since I drink this company’s Aloe. So glad I found this. Absolutely recommend it.

26 september 2021
Beoordeeld met 5 van de 5 sterren

No problems

Quick shipping, well packed. No problems

4 april 2021
Logo Benessence

Antwoord van Benessence

Dear Martin,
Thanks for shopping with us! We are so pleased to hear that you are happy with our service and products. Our goal is to offer an optimal service to all our customers with accuracy and attention to detail. We hope to see you back soon!
Best wishes,
Alessandra

Beoordeeld met 5 van de 5 sterren

BRILLIANT AS ALWAYS!!

Thank you once again Benessence. Always so efficient, great product, very good price and super strong packaging. This makes such a difference, as so often products arrive in broken damaged packaging, with goods missing having dropped out. Your packaging is wonderful, as is your product. Our third order, and it never disappoints. THANK YOU SO MUCH!!

30 maart 2021
Logo Benessence

Antwoord van Benessence

Dear Ann,
Thank you very much for your feedback and for being a valued customer!
We truly appreciate your support, and we are glad to know that you are happy with the quality of our service and products. We hope you have a lovely day.
Best regards,
Alessandra

Beoordeeld met 5 van de 5 sterren
Logo Benessence

Antwoord van Benessence

Dear Ann,
Thanks for your feedback. We're so happy that you enjoyed our service and the quality of our products. We’re very grateful for the trust you’ve placed in us.
Best wishes,
Alessandra

Beoordeeld met 5 van de 5 sterren

I love Benessence!

I used to buy their product in Italy and I was surprised to find them in the UK. The website it's easy to use, the delivery is very efficient and the products are great!

25 februari 2021
Logo Benessence

Antwoord van Benessence

Dear Chiara,
Thanks for shopping with us! We are so pleased to hear that you are happy with our service and products. We truly appreciate your support and look forward to serving you again. Wishing you a lovely day!
Best Regards,
Alessandra

Beoordeeld met 5 van de 5 sterren

Good quality products and fast delivery…

Good quality products and fast delivery make me a happy customer, thank you!

18 februari 2021
Logo Benessence

Antwoord van Benessence

Dear Nadia,
Thanks for your feedback. We're so happy that you enjoyed our service and the quality of our Products. We’re very grateful for the trust you’ve placed in us.
Best wishes,
Alessandra

Beoordeeld met 5 van de 5 sterren

Great service very fast delivery thank…

Great service very fast delivery thank you 👏👏

9 februari 2021
Logo Benessence

Antwoord van Benessence

Dear Doreen,
Thanks for your purchase and feedback. Our customer’s satisfaction repays our daily hard work. Hoping to see you back soon.
Best regards,
Alessandra

Beoordeeld met 5 van de 5 sterren

Very good with dealing with my…

Very good with dealing with my complaint received goods quickly

4 februari 2021
Logo Benessence

Antwoord van Benessence

Dear Isabel,
Thanks for your purchase and feedback. We are glad to hear that we managed to sort out the issue. Our customer’s satisfaction repays our daily hard work. Hoping to see you back soon.
Best regards,
Alessandra

Beoordeeld met 5 van de 5 sterren

Ordered and arrived the next day

Ordered and arrived the next day, excellent service.
I really like this sanitiser as it is gentle on the hands and smells good as well. My clients like it as well as it doesn't smell as clinical or overpowering as some.

31 januari 2021
Logo Benessence

Antwoord van Benessence

Dear Nick,
Thanks for shopping with us! We are so pleased to hear that you are happy with our service and the quality of our products. Our goal is to offer an optimal service to all our customers. We hope to see you back soon!
Best wishes,
Alessandra

Beoordeeld met 5 van de 5 sterren

Best Aloe Vera products in Uk

This is the best company in Uk that sell organic aloe vera products. So happy with my purchase.

31 januari 2021
Review zonder uitnodiging
Logo Benessence

Antwoord van Benessence

Dear Julien,
Thanks for choosing Benessence! We truly appreciate your support, and we are glad to know that you are happy with the quality of our Aloe Vera products. We wish you all the best, and hope to see you back soon.
Best regards,
Alessandra

Beoordeeld met 5 van de 5 sterren

Excellent service.

31 januari 2021
Logo Benessence

Antwoord van Benessence

Dear Alan,
Thank you so much for your feedback! We truly appreciate your support and look forward to serving you again. We hope you have a great day!
Best regards,
Alessandra

Beoordeeld met 5 van de 5 sterren

Excellent hand sanitiser

Excellent hand sanitiser, our customers regularly compliment it for smell and lack of stickiness.

30 januari 2021
Review zonder uitnodiging
Logo Benessence

Antwoord van Benessence

Dear Mike,
Thanks for your feedback. We're so happy that you enjoyed our service and the quality of our products. We’re very grateful for the trust you’ve placed in us.
Best wishes,
Alessandra

Beoordeeld met 5 van de 5 sterren

Good price

Good price, good delivery and excellent product

25 januari 2021
Logo Benessence

Antwoord van Benessence

Dear Paul,
Thanks for shopping with us! We are so pleased to hear that you are happy with our service and products. We truly appreciate your support and look forward to serving you again. Wishing you a great day!
Regards,
Alessandra

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