Bennettbrooks Reviews 

Pretty bad experience with this company. Poor customer service communication. They do not honor their cancellation policy. I haven't received the item yet but not expecting much. Total waste!

This site is a scam. It is subpar product from china (printed patterns on cheap materials) and return policy is a nightmare. Another scam to force you to keep
Subpar product. NEVER AGAIN and I will
Do
My best to
Let
People know

I ordered the green flowy dress that they use to advertise everywhere. When the dress arrive is was nothing as expected. The material is a flat dark camo green color, the material is not light and flowy is more of a matronly dress. I sent them an email and of course I can return it using my own money even though it’s their fault that the dress is nothing like they advertised. Once they receive it I should get a refund. Shipping took a couple weeks to get to me so another couple weeks to ship which will cost me who knows what and I may get a refund. What a ripoff. I’m researching how to stop these illegitimate sellers from frauding people and will definitely file a complaint.

Items did not arrive at all, company would not accept responsibility for the items being lost with courier. Two to seven working day delivery was completely blown out of the water, nearly two months of constant emails to company with same old garb refusing to return monies. Dispute was only resolved through bank intervention. Never to be used again.

Frauds. Incorrect information on website regarding location of product and shipping times. Tracking system is fictitious. Information provided is full of inconsistencies. They take your money , good luck if you expect to get your product!

Long delay from ordering to delivery. "linen" shirts they are not. They are a very thin cotton and even say so on the label

I have always received 5 star service from Bennettbrooks.
Simon has been outstanding in the tax work he has done for me over the past few years. He communicates and explains things really well and gives a great service, Thankyou Simon and Helen.

This company is a scam. They advertise 4.7 stars out over 1,000 reviews, yet have only 3 reviews. 4 including this one. Same company as Nancy London.

They list so many positive reviews on their web site but only two here!
I ordered something 25/7 and now 8/8 and still not arrive in this country yet.
Do not use

Dodgy Scam Artists BEWARE!!

They claim on Facebook : “Rated 4.8 / 5 based on 1,127 reviews”.

The truth is that this is their second ever review!!!!!

They are foreign conmen - read some of their disgraceful fake reviews below and steer clear!!!

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Showing our 5 star reviews

TRUSTPILOT: Verified
Great deals

The quality of the clothes is amazing for the price you pay.
Emily S, 11 days ago
Verified
Easy returns

I ordered a dress that was slightly too big. After a contacting the customer service, I was able to swap it without any issues.
Olivia J, 1 day ago
Verified
Happy customer

Good service and always a quick solution when you need help.
Sophia B, 2 days ago
Verified
Great experience

Fantastic experience! I recently bought a beautiful dress here and have definitely become a loyal customer. Excellent quality and a good price.
Emma D, 2 days ago
Verified
Great customer service

A well organized online store with a nice collection of women's clothing. Great customer service - they were very patient and helpful when I had problems with payment.
Ava M, 6 hours ago
Verified
Good store

Your store is my first choice for clothing. The prices are reasonable and the delivery is fast. I am happy to be part of the Bennett & Brooks family!
Isabella R, 2 days ago
Verified
I had a complaint

Unfortunately, I had a complaint. From the manufacturer of the appliance ibought. In this case, I was helped without any problems.
Oliver B, 3 days ago
Verified
Best price and super fast

Best price and super fast delivery. Everything very professional! Thank you very much!
Liam M, 5 hours ago
Verified
So impressed

So impressed with the delivery and the quality of my dresses I purchase. Ordered & about 4 days later I received my shipment. I highly recommend Bennett Brooks.
Ruby M, 7 hours ago
Verified
Quick delivery

A very pleasant experience at Bennett & Brooks. They have a large selection of clothes at affordable prices
Madison P, 6 days ago
Verified
Love the clothes

The clothes are of very good quality and have definitely boosted my self-confidence. I can only recommend them!
Chloe L, 1 hour ago
Verified
Fast delivery

The price for the military pants I ordered was good and the delivery was fast.
Oliver B, 5 days ago
Verified
Good offer, hassle-free...

The hassle-free return of my order, even for an old pair of pants, was very good.
Carter G, 1 day ago
Verified
Great online store

Great online store. I ordered a sweater here and got it delivered quickly!
Grace M, 3 hours ago
Verified
Good quality

Fast delivery. Good quality and good price-performance ratio
Lachlan V, 9 hours ago

I bought three “Spencer Casual Linen Shirts” on June 28. They arrived today July 15.
17 days is a long time admittedly.
Not sure where they shipped from although the merchant per my credit card statement is “AIRWALLEX HK”.
My chest is around 43 inches and I selected size L. The shirts fit fine (I feel there is not a lot of room for shrinkage so I’ll wash carefully).
The style and colours and material are true to the photos on the website.
It looks like this is the company’s first review on Tripadvisor, which is clearly at odds with what you see on the bennettbrooks.com website with the Tripadvisor mock-up and claim of 4.8 stars (!).
I noticed that before I bought and would suggest they remove that because most people would regard that as a red flag.
I just decided to make the purchase as the shirts were so nice-looking and suppress expectations.