Benyfit Natural Reviews 

40
TrustScore 4.5 uit 5

4,4

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Beoordeeld met 5 van de 5 sterren

My son recommended Benyfit to me, as he feeds his dog with it, so I ordered a months supply after seeing how my sons dog loved the fresh food. My dog is now on her 2nd months supply and she absolute... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Have had a regular subscription for a couple of years now. Real quality products at a reasonable price and considerately packaged. Easy to manage orders, helpful staff if you need to speak to someone... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Efficient service. Excellent food. Lost a star because I would love the ability to repeat my previous order without a subscription which I can do with some other suppliers. Dogs love it. Choice of... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

DPD failed to deliver my order for 4 days during the very high temperature spell. The Benefit team were very very helpful, sending me an e-mail apologising for something which was NOT their fault an... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Dierenverzorgingswinkel

Geschreven door het bedrijf

Discover Britain's Finest Raw Dog Food. With over a decade of experience creating raw dog food, we pride ourselves on curating premium raw dog food, made with ethically sourced British Ingredients. With over 21 recipes to choose from across three ranges, we have a specially curated recipe to suit all dogs needs, from puppy to senior, sensitive to fussy. Made in our East Sussex kitchen, we're a family run business with a wealth of expertise, our experience customer service team are here to help whether you're new to raw feeding or need help when changing your dogs diet. Choose from raw dog food, natural raw treats, natural dog chews and of course treats.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

40 reviews

5 sterren
4 sterren
3 sterren
2 sterren
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4,4

Alle reviews

(40)

30 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

I am a great fan of this brand

I am a great fan of this brand. Our dogs love it which is an important Not a scrap is left, it is a premium food, well packaged and delivery cannot be faulted.
Have no hesitation in recommending to all those with fussy dogs!!

11 juni 2026
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Antwoord van Benyfit Natural

Thank you for your lovely review and kind words Christine! We're so pleased to hear your dogs love the food and that you've been happy with the quality, packaging, and delivery. Your recommendation means a lot to us.

Thanks for your support! 🐾

Beoordeeld met 4 van de 5 sterren

Been using for a long time now

Been using for a long time now. Introduced to my dog at a time when he was a very fussy eater, now he’s happier than ever

12 juni 2026
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Antwoord van Benyfit Natural

Thank you for your feedback! We`re very pleased to hear that your dog has found his new favourite dinner with us at Benyfit Natural. Happy dog, happy life! 🥰

Beoordeeld met 5 van de 5 sterren

Benyfit is a good and ethical company.

Benyfit is a good and ethical company.
They are always friendly when I have spoken to their customer services. And nothing is to much trouble if you do experience a problem with a delivery. They have even replaced a whole delivery for me. When the delivery arrived damaged.

3 juni 2026
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Antwoord van Benyfit Natural

We`re so pleased that we were able to resolve your delivery and that you had a great experience with us. Our friendly team are always happy to help 🐾

Beoordeeld met 5 van de 5 sterren

Great customer services

Great customer services. I have a subscription but find the website a little difficult however I just ring the number and speak to a real live human being who is personable and helpful and sorts out my issue. Fabulous.

9 juni 2026
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Antwoord van Benyfit Natural

Thank you for your kind review Helen! We take your feedback onboard and wish to continue to improve our website. Our wonderful team are always on standby to help with any issues or questions you may have. - Best wishes, The Benyfit Natural team 🐾

Beoordeeld met 5 van de 5 sterren

Long standing customer

I’m hoping that you keep up your own very high standards for helping your customers.

5 mei 2026
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Antwoord van Benyfit Natural

Thank you for your kind words, our standards will continue to exceed all expectations! - The Benyfit Natural Team 🐾

Beoordeeld met 5 van de 5 sterren

Superb customer service

Superb customer service, so impressed with the support from Benyfit. Can't recommend them highly enough.

6 mei 2026
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Antwoord van Benyfit Natural

Thank you for your kind words, and we`re pleased to provide such great service. You`re feedback is greatly received. The Benyfit Natural Team 🐾

Beoordeeld met 5 van de 5 sterren

This is the only raw company for us

This is the only raw company for us! With many that are on the market that are mostly veg, or high in Fat. I have to be very careful what I feed my dog, and Benyfit have been amazing from day one. I’ve been using them for the last 6 years and never disappointed. Prompt delivery. Well packed. And my dog loves it. Highly recommend!

6 mei 2026
Review zonder uitnodiging
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Antwoord van Benyfit Natural

Thank you so much for your wonderful review and for trusting us with your dog’s nutrition for the past 6 years! We know how important it is to find the right food, especially when your dog has specific dietary needs, so it means a lot to hear that our meals have been a great fit for you both. Best wishes, The Benyfit Natural Team 🐾

Beoordeeld met 5 van de 5 sterren

Highly recommend – happy, healthy greyhound!

Since switching, my 9-month-old greyhound has started to put on weight and is enjoying life so much more. He has a chicken allergy, and I spent months trying to find the right food for him with no success. As he does Flyball, it was really important that he was getting the right nutrition each day—which he simply wasn’t before.

They offer a great range of flavours and cater for puppies, adults, and senior dogs, which is really reassuring. The feeding guidance is really helpful too—they provide advice based on your dog’s age and breed, including how much to feed per day and per meal.

Jett is now thriving on it, and I wouldn’t hesitate to recommend them to others.

10 maart 2026
Review zonder uitnodiging
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Antwoord van Benyfit Natural

Thank you Jess for such a lovely review, amazing to hear that Jett is thriving and enjoying his raw dinner!

Beoordeeld met 1 van de 5 sterren

Shocking service and sadly nobody there cares

Ordered a selection of food and treats. Trays that arrived were partly defrosted, no icepacks at all, and even worse not what i had ordered. Beef were all the same, chicken and turkey all the same but one. The rest were jut one of each but made up with turkey and chicken. Contacted BN, told to photograph the trays. They don't send icepacks anymore, more sustainable. So they filled the gaps with inflated plastic bags. Very sustainable.
Next day get message, after I pointed out they should have a record of what was packed. All of a sudden they did have one, all correct. DPD has put an incorrect label on. So another person had ordered 27 individual tray, and the same treats???? Sure, bet dpd don't put the label on either, how would they know who's who's?
As to ice pack, my parcel can't be defrosted as the box is tested for 72 hours. Funny my chestfreezer says 48 hours in power cut. A well insulted metal box.
I shouldn't have ordered, taken that my dog was violently sick shortly after her meal, and there were loads of little shiny bits that looked like teeth broken up. Again i was told to take photos and send batch numbers. There are not many trays with numbers on, plastic, ink and freezer not great. Told them, found one number, never heard from them again. Food is ok but staff and service....stay clear

Google tells me no double layered cardboard boxes can keep frozen food frozen for 72 hours. It tells me 4 to 12 hours, with icepack or other maybe 24. It will need other insulation like wool to go above that time.

21 januari 2026
Review zonder uitnodiging
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Antwoord van Benyfit Natural

We're so sorry to hear that you had a bad experience and I would like to escalate this to get your issues resolved. Firstly, we're so sorry to hear your dog was poorly and we always take these complaints very seriously, unfortunately we are unable to do full batch checking without batch numbers from affected tubs, as we produce small batches we can't know this from just dispatch day or order number and do need these provided to further look into this.

We will always resend if an order arrives defrosted, however we do need proof of defrost to be able to process this as per our policies. Our boxes are triple insulated and lined, and tested for up to 72 hours, however we understand that weather and storage during transit can reduce this which is why we will always resend a defrosted order once we have photos sent. I would love to be able to resolve this for you if you want to reach out to info@benyfitnatural.co.uk and we can see what we can do to help.

Beoordeeld met 1 van de 5 sterren

Products are very good

Products are very good, price is reasonable however, delivery sucks. Got my order delivered and left outside of the building, parcel got missing and they sent me replacement, but again parcel has been left outside. This happened 3 times in a row and DPD represents your company. I need to find another supplier now because it’s not fun fetching your order especially when you pay for delivery.

16 januari 2026
Review zonder uitnodiging
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Antwoord van Benyfit Natural

Hi Lucia, I am so sorry you had a bad experience with DPD on multiple deliveries. We do unfortunately have no control over this directly, however we can raise with our account manager to see if we can add further notes to your address. It sounds like your dog loved the food, so we'd love to see if we can get you back to enjoying Benyfit Natural. If you pop us an email to info@benyfitnatural.co.uk we'd love to help.

Beoordeeld met 5 van de 5 sterren

A Game Changer for My Dog’s Health and…

A Game Changer for My Dog’s Health and Happiness!

About half a year ago I switched my Border Collie, Mia, to Benyfit Natural and the difference has been incredible. We opted for the complete 80% meat and 20% veg/botanicals formula, and Mia absolutely LOVES it! We’ve tried a great variety of flavours — beef, duck, goose & turkey, and lamb — and she devours every bowl with so much excitement. Mealtimes have gone from routine to one of the highlights of her day!

Since moving away from dry kibble to this natural raw food, the changes in Mia have been nothing short of amazing. She’s visibly more excited at breakfast and dinner, with that happy tail wag and eager eyes as soon as the food comes out.

We’ve noticed a huge improvement in her dental health — her teeth look cleaner and her breath smells so much better.
One unexpected (but very welcome!) benefit? No more awful dog farts - Haha!
Her coat is also so much shinier and healthier-looking now, and overall she just seems more content and vibrant.

I also feel so much happier knowing that her diet is more natural and better suited to her needs. Knowing she’s getting real meat, veggies — with no junk — gives me real peace of mind.

On top of all that, delivery is always super fast, and the packaging is perfect for easy storage in the freezer — no fuss at all.

If you’re considering switching to a healthier, natural food for your dog, I can’t recommend Benyfit Natural enough. Mia’s transformation speaks for itself!

20 juli 2025
Review zonder uitnodiging
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Antwoord van Benyfit Natural

Thank you so much for your lovely review, it's so great to hear that Mia has been thriving on Benyfit Natural!

Beoordeeld met 1 van de 5 sterren

Misled, taken advantage of and zero customer service.

Took advantage of their offer at crufts first time customer. Went through the process with the staff 2 of them and said numerous times what his allergies are for chicken,beef and turkey. Knowing my dog tends to swollow and not chew i even asked what size the bones content is and the staff replied it goes through a grinder and not to worry. Few weeks into serving the food (Lamb, vension and duck) my dog has been itchy and dandruffy, so I check the ingredients to find that they are not single protein after all as they all contain ox offal. I also have had to put on gloves and finger through the food to remove bone chunks the size of 2 pence coins and sharp as a canine.

I first emailed, then messaged on messenger and on their Facebook wall asking for help and explaining my experience.

I have had zero response, other than on messenger a staff replied how can they help then when I told what has happened they stopped replying.

Either I was lied and misled at crufts about the ingredients or the staff are just completely untrained in what their products contain.

Either way their customer service is non existence and for saying this is a higher priced raw food is diabolical.

Avoid.

7 maart 2025
Review zonder uitnodiging
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Antwoord van Benyfit Natural

Hi Sadie, I am so sorry to hear you had a poor experience. I apologise if you were given incorrect information at Crufts, we always take Benyfit Natural staff to these events to make sure we can give the best advice and I apologise that on this occasion you were not correctly informed about our recipes. We do clearly label on our Single Protein recipes (Beef & Lamb) that they are single protein, and list all our ingredients on pack and on the website, which as you say do include Ox Offal. I apologise that no one responded, this is not the service levels we typically meet and if a complaint was made about bone size then we would like to ensure the batch was properly looked into. I understand that at this point there wouldn't be the opportunity to do this, however please get in touch if you'd reconsider the Lamb recipes we have which are single protein and would be suitable for your dog, which we also have available in our Boneless range. Please do get in touch at info@benyfitnatural.co.uk if we can resolve this for you.

Beoordeeld met 5 van de 5 sterren

Always perfect

Always perfect. Fast delivery too.

17 november 2024
Review zonder uitnodiging
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Antwoord van Benyfit Natural

Thank you for sharing great feedback :)

Beoordeeld met 5 van de 5 sterren

the best marrow bones ive ever had and…

the best marrow bones ive ever had and I've tried loads of other places, I got just the middle of the bones with loads of marrow, delivered the next day. i will be buying more

25 september 2024
Review zonder uitnodiging
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Antwoord van Benyfit Natural

Thank you for your review Garry, glad to hear your dog is enjoying our Beef Marrow Bones!

Beoordeeld met 2 van de 5 sterren

Five Years On, Not What It Was

Previously, I loved Benyfit, and so did my dogs, but the last couple of batches we've bought (a variety of flavours, all 500g tubs) have had huge pieces of bone in them. Previously, the bone was ground to a sensible level for both elderly and very small dogs, like Chihuahuas. Now, they're spitting pieces out because they're simply unpalatable.

And while raw bone is fine for dogs, to some extent, these are shards rather than whole bones they chew in a natural way - they're sharp enough to cut my finger! The fact it could've done that to one of their oesophagi doesn't really bear thinking about.

Yesterday, I placed what might be my final order (no 58881) with Benyfit. I am giving them one final chance to impress me again. I've been buying since 2018, so I don't want to give up on the company too easily, but I think it's time, given the quality of the food no longer works for us.

22 mei 2023
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Sadly this company has been let down by…

Sadly this company has been let down by it's 3rd party delivery company
Recommended by my son, who highly rates the food.......my 3 loved it and the variety is great but the delivery company couldn't be relied on and they sent my order on 2 different vans.......not good for a night worker who needs sleep......when I asked the courier why this was, his reply was "well you can always go shopping if delivery isn't right" 😱 I order 40kg a time so hence delivery.......when it happened again the next delivery and was almost 3 hours between vans I had no choice but to cancel as having spoken to benefit, they lose control once delivery company collects. Shame as everything else was perfect and girls had no issues and looked forward to their meals

9 januari 2023
Review zonder uitnodiging
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Antwoord van Benyfit Natural

Hello.
We do apologise you have had issues with our 3rd party delivery service. We have found DPD to be the best courier for ensuring our goods arrive within 24 hours of dispatch. However, we do have hundreds of independent stockists up and down the UK (https://benyfitnatural.co.uk/pages/raw-dog-food-stockist-locator) who are all very knowledgeable and provide an excellent service! If you would like to discuss this further with us please feel free to email BN.Info@rpfcgroup.co.uk or give us a call on 01892 770188.

Beoordeeld met 5 van de 5 sterren

Great variety of products and great…

Great variety of products and great sizes that last quite a while. Our boarder collie absolutely loves the food and he usually is a fussy eater.

Love the fact that they provide guidelines on how much your pet should be fed according to weight and activity and that the boxes they provide are re-usuable.

Easy ordering and speedy delivery - great service

18 augustus 2021
Review zonder uitnodiging

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