Bernadetee Reviews 

Asked for a refund as I have not received my items, have yet to get one. Ordered the item at the start of November still have not received it. They have said they can’t contact the shipping company to get the product send back which is a load of rubbish.

i ordered a neighbours hanging ornament in the begining of october still haven't recieved it or got no refund

Absolutely disgusting company, CON ARTISTS! SCAM company, stay well clear!

DO NOT BUY FROM THIS COMPANY. Items are misadvertised and when they arrive they are frequrntly incorrect or not as advertised.
I bought something for £12.33 but the charged me over £15 on my card. They refuse to restock the item and currently have offered me just £2 compensation. DO NOT USE THEM

This company is such a scam and they act as if they are UK based while they are not. I purchased a charger from them that was advertised as a C-type. Upon arrival it was not the case. I asked to return the item and get a refund. They asked me to send documentation which I did. They came back suggesting I should keep the charger and they credit me £3. I refused and asked for my full refund. To date they have ignored me.

They don't even deserve 1 star at all.

I really wish I read this before ordering from these conmen. Overcharged to start then no refund for the over charge and now no product. I blame Instagram for the advert. Avoid them if possible 🤬🤬

I ordered these bras in my size. When they came they were way too small. I asked for their address and to get my refund of 50 pounds. They offered me 3 pounds instead. Of course I refused. Despite numerous mails I am still owed 50 pounds. DO NOT ORDER FROM THIS COMPANY

Ordered on 19/08. It’s now 30/08. NO PARCEL.
Email to company, stated it had been delivered. Asked me to contact post office!!!!.
Very suspicious. DO NOT USE YSE THIS COMPANY

Sizing of items is random and there is zero chance of return or exchange. Don’t wazte your hard earned money.

Ordered over a month still not goods and Keep being fobbed off with the same answer about chasing the delivery company. But can't send proof goods have actually been sent.

My order never arrived

I would rate this company zero!! Absolute charlatans. I am still waiting for my order, they said it was on way but nothing arrived. They apologised and blamed the courier service and said they would send me another order. I have received nothing and keep getting fobbed off with a problems with courier service. I have asked for a refund and they keep replying please wait for your order. DO NOT USE THIS COMPANY

I begrudge one star.
Just the same story as everyone else.
This company is an utter disgrace.
Absolute rubbish product.
I paid by Klarna 3 x monthly payment, I stopped payment via them explaining why.
I have a refund now.

I waited 3 weeks for my £19.99 order to arrive.
I know my correct bra size to the millimetre, but this bunch of charlatans sent me bras which wouldn’t fit a 13 year old & insist that I ordered the wrong size not that they were flogging incorrect sizes to their unsuspecting customers.
They have offered me a derisory £6 refund & suggested I keep the bras or sell them as sending them back to China would be prohibitively expensive. I’d like to know where their .co.uk address comes from if in fact this company is based in China or USA or anywhere else they say they are based. It’s time UK Trading Standards took a stand against these fraudsters😡

Exactly the same experience as everyone avoid at all costs. Sent wrong items offered me £2 refund on £20 order that I waited 3 weeks for material is like a j cloth no support and wrong size. Said I could return to China even though they advertise as a UK company but I would have to pay to send back.which they said would be expensive. And now their advert has disappeared so I cant leave a bad review.Absolutely scandalous they need reporting to trading standards. This is their latest email from them.
Thank you for your e-mail
We ship to you according to your order ​
If it doesn’t fit, you can give it to someone else or buy another ​
After all, returning the shipping cost you have to pay is not very cost-effective.
Yours sincerely,

Customer Service Team
Absolutely shocking customer service.

I placed and paid for an order that was advertised, however I keep getting "updates" on the progress of the order, I am constantly asking where the order is and have even asked if this was a scam, they state that its the couriers, but after reading your reviews I don't think its coming, I am annoyed as I have asked for my goods

Ignore the 1 star, this company doesn’t deserve that!!! DO NOT BUY FROM THIS SITE! The product (bra x3) are utter rubbish! Cheap fabric and offer ZERO support. I ordered 36E and got sent Large, this was WAY too small! I’m so annoyed at myself for being taken in by the advert. Lesson learned!!!
Save your time and money, AVOID!!!😡

Do not use this company. Still waiting for an order from 27 June. It’s now 16 August. No tracking since 26 July. They refuse to refund me.

Wish I had checked here first. Terrible Bras no support. Made in China. Charged me £25 too. My return window passed. Got sucked in with their advert. Dont buy

Avoid this company. Nothing they sell is true to size
If you order a bra and you are a 38DD then order a 42EE or something as the 38DD is tiny. They didn’t want to know when I tried to tell them all they said was they are true to size and we can give you £2 off - absolute joke - customer service zero avoid!!