Had a membership issue, emailed customer support. Jamal from the escalations team. after two emails. everything was sorted. Thank you Jamal
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Lees wat reviewers zeggen
When I paid for the gift on Facebook, the advertisement said nothing about the extra fee to be paid as well as a subscription. I was now worried when I started seeing debit going off my account. secon... Toon meer
Excellent service emailed them and got a reply within 5 mins. Helped with everything I asked and needed to know. Also very polite and understanding made me feel at ease as I suffer with bad anxiety... Toon meer
Attenzione truffa!!!! Stavo acquistando una scopa ieri da instagram e mi sono ritrovata iscritta a questo sito e se non di disdice entro 15 giorni ci si ritrova addebiti periodici per costituire un p... Toon meer
Bedrijf heeft geantwoord
4,0
Goed
46 reviews
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شكرا فريق الدعم لقد تم حل المشكله
19 november 2024
Review zonder uitnodiging
Issue was resolved with an email from a…
Issue was resolved with an email from a gentleman explaining I would get a full refund.
13 november 2024
Review zonder uitnodiging
Money got deducted from my account…
Money got deducted from my account twice for a gift box from shein,but until today I have not receive any feedback or a gift box...I want my money back
30 oktober 2024
Review zonder uitnodiging
Antwoord van Besportchic
Dear Laurika,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@besportchic.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Soddisfatto del servizio clienti,ottima…
Soddisfatto del servizio clienti,ottima esperienza
5 september 2024
Review zonder uitnodiging
Online transaction.
I don't know what happened on this subscription but I just saw an online debit transaction from my account. I requested a refund immediately. The team is quick to respond but I have not yet received my money.
4 november 2024
Review zonder uitnodiging
Antwoord van Besportchic
Dear Desiree,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@besportchic.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
I got good customer service on items I…
I got good customer service on items I wanted to know more about
Thank you
10 oktober 2024
Review zonder uitnodiging
Thanks for your honesty and sincerity
Thanks for your honesty and sincerity
In future I will definitely join your team again
5 oktober 2024
Review zonder uitnodiging
Good service
The team is very helpfull and great communication when contacted.
28 september 2024
Review zonder uitnodiging
When I paid for the gift on Facebook
When I paid for the gift on Facebook, the advertisement said nothing about the extra fee to be paid as well as a subscription. I was now worried when I started seeing debit going off my account. secondly, the name I saw on the Facebook page is different from this company, maybe you need to fix that and have transparency.
4 oktober 2024
Review zonder uitnodiging
I've received the best assistance
I've received the best assistance, and the agent was very patient
3 oktober 2024
Review zonder uitnodiging
Excellent service emailed them and got…
Excellent service emailed them and got a reply within 5 mins.
Helped with everything I asked and needed to know.
Also very polite and understanding made me feel at ease as I suffer with bad anxiety and depression so thankyou.
25 september 2024
Review zonder uitnodiging
Attenzione truffa!!!
Attenzione truffa!!!! Stavo acquistando una scopa ieri da instagram e mi sono ritrovata iscritta a questo sito e se non di disdice entro 15 giorni ci si ritrova addebiti periodici per costituire un portafoglio da spendere solo su di loro. Fate attenzione, io ho perso i miei soldi!!!
24 september 2024
Review zonder uitnodiging
Antwoord van Besportchic
Gentile Laura,
Il suo feedback è di estrema importanza per noi e ci impegniamo a rispondere alle sue preoccupazioni.
Non siamo riusciti a trovare il suo account.
La preghiamo di fornirci i suoi dati per poter trovare il suo account e risolvere il suo problema.
Non esiti a contattare il nostro team di assistenza clienti all'indirizzo support@besportchic.com per ulteriore assistenza.
La vostra fiducia e la vostra soddisfazione sono le nostre principali priorità.
Cordiali saluti,
Ayla
Antwoord van Besportchic
Dear your Name,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@besportchic.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Problema risolto
Problema risolto, ottima tempestività, professionalità e risoluzione molto efficaci
16 september 2024
Review zonder uitnodiging
If I could afford it
If I could afford it, I would have loved to continue with this because I love the options it gave me, but unfortunately my funds don't allow me right now.
10 september 2024
Review zonder uitnodiging
Thank you Support
Thank you support, I eventually realized that your products were not suitable for me and I am impressed that you understood. Again Thank you for your prompt service.
28 augustus 2024
Review zonder uitnodiging
Assolutamente negativa l’esperienza
Assolutamente negativa l’esperienza. Sito ingannevole, frode e truffa!!
31 augustus 2024
Review zonder uitnodiging
Antwoord van Besportchic
Gentile Francesca,
Il suo feedback è di estrema importanza per noi e ci impegniamo a rispondere alle sue preoccupazioni.
Le abbiamo inviato un'e-mail, si assicuri di controllare la sua casella di posta.
E si senta libero di contattare il nostro team di assistenza clienti all'indirizzo support@besportchic.com per ulteriore assistenza.
La sua fiducia e la sua soddisfazione sono le nostre principali priorità.
Cordiali saluti,
Ayla
Im happy with their service
Im happy with their service, Claire helped me with my problems she is nice. Thanks for the help on my problem.
30 juni 2024
Review zonder uitnodiging
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