bestfulfill.com Reviews 31

Huge scam. He handled my orders for several years and defrauded me of hundreds of euros by altering the invoices. When I asked for an explanation, he stopped responding and I never received a refund. Do not use this supplier under any circumstances.

Huge scam. Delivery took 1 month instead of the advertised 7-10 days, and Gary and the others ignored our messages when we asked for an explanation.
If you want satisfied customers and a low dispute rate, avoid this provider.

The sourcing agent seriously saved me a headache. Found great quality stuff for cheap and I didn't have to deal with the usual mess. Big help.

love how their ERP system connects to my store. orders process automatically now which makes inventory management super easy.

Communication is top tier. I was nervous about a private agent but they handled a return fast and saved me a chargeback. service is legit.

simply the best sourcing agent. saved me a ton of time on suppliers. thx guys.

The custom packaging really upgraded my brand look. nice that they check quality before shipping too. been 3 months and no complaints.

Poor customer service.
They attempted to deliver on the weekend to an office that's only open during the week and never came back...

Wouldn’t recommend working with this company. After spending over $1M in COGS with them, they are now withholding more than six figures of our profit. This has been a terrible experience — completely unprofessional and damaging for any serious e-commerce business. If you’re running e-commerce stores, stay away. We’re moving to WinWin, who are far more reliable and professional.

good, from china, good serivce

I have been working with Best Fulfill since before they were known as Best Fulfill (they were just known as that awesome Chinese 3PL, LOL)... these guys are by far and without a doubt the absolute best 3PL solution you will find in China... they've shipped out thousands of my orders across multiple different stores I've ran, and they are still as good now as they are on day 1. Their honesty, integrity and dedication is simply unmatched by every other 3PL I have worked with. For any ecom guy or gal reading this, you can put your absolute trust in these guys (something that I KNOW is hard to do when you're just starting out and have thousands of $$$ worth in inventory to put somewhere) to get the job done. So proud of their incredible growth over the years!!! Hopefully we can all party one day in Guangzhou after this virus is all gone 🍺🎉😎

The prices have skyrocketed in recent times, I do not recommend this agent any more, he must be changed. The only positive point is that they refund the orders that arrived broken

Prices have doubled in recent weeks, he is a very expensive agent. The delivery times are correct, but there are many problems with the packages.

Be careful with this agent before working with him.

Good business experience.
Cost effective to launch a new product.
Many services are provided like storage facility.
Thank you Jennie for your help to set up it all.

The best team I have worked with! Ivan & Alice are very responsive, very attentive and give the best of themselves to ensure that everything goes well. I can count on them and that is the most important!

So far Bestfulfill is one of the best sourcing companies I have ever worked with :) Although its been only a few months but Jenny our Agent, went beyond and above to get us the best products quality. Thanks Guys for such a wonderful communications and especial thanks to Jenny :)

I have been doing business with Bestfulfill about 4-5 years. Their service always makes me happy. I'm so proud to see them growing and now their company scale is much more bigger than before. Highly recommend!

Provides service in a punctual matter
Addresses issues with urgency
Very dependable and trusted company

Very professional team that knows how to adapt quickly to all situations, nothing to say!