I ordered 1 pair of glasses which duly arrived and were completely useless I was unable to focus either at distance or close up. I put this down to a bad choice on my part.However what is more concern... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
I ordered 1 pair of glasses which duly arrived and were completely useless I was unable to focus either at distance or close up. I put this down to a bad choice on my part.However what is more concern... Toon meer
Bedrijf heeft geantwoord
A total SCAM company. Fortunately the bank stopped a payment, this Besnyer company instead of taking the advertised amount of £29.99, it tried to take £59.99. The bank then blocked the card but this B... Toon meer
Bedrijf heeft geantwoord
THANKS To ANGELINE, WHO IS A CUSTOMER REPRESENTATIVE OF BESYNER. SHE HAS BEEN MOST HELPFUL AND COOPERATIVE IN PROVIDING ME WITH A FULL REFUND IN REGARDS TO A PRODUCT THAT DIDN'T SUITE MY NEEDS.... Toon meer
Bedrijf heeft geantwoord
I ordered an item and then reviewing it decided it wasn’t what i wanted and tried to cancel (as my Amazon allows) but no such option here. Sent an email to customer service but no response. Also... Toon meer
Bedrijf heeft geantwoord
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
THANKS To ANGELINE, WHO IS A CUSTOMER REPRESENTATIVE OF BESYNER. SHE HAS BEEN MOST HELPFUL AND COOPERATIVE IN PROVIDING ME WITH A FULL REFUND IN REGARDS TO A PRODUCT THAT DIDN'T SUITE MY NEEDS. IT IS MY OPINION THAT BESYNER IS A FINE REPUTABLE COMPANY TO DEAL WITH.THE CUSTOMER SERVICE HAS BEEN EXCELLENT. THANK YOU ANGELINE.

Antwoord van Besyner
They run out of feed fast. Especially if it’s in the sun. Also the ants get into easily and ruined the juice. First one I had the hook broke off. Second one top broke. Would not recommend.

Antwoord van Besyner
I ordered 1 pair of glasses which duly arrived and were completely useless I was unable to focus either at distance or close up. I put this down to a bad choice on my part.However what is more concerning is that this company has since debited my bank account on 2 occasions for some spurious subscription which I have never authorised.Fortunately my bank detected this last attempt and blocked the payment. BEWARE!

Antwoord van Besyner
I left the below review on 04/06/26...
fell for it. Thought the glasses would work wonderfully so I paid $51 on March 10, 2026. They’re terrible they don’t really work like they advertise and there’s scratches all over them and I take care of them. Today, April 6, 2026, they charged me $21 for a pair I never ordered. When I was ordering the first pair, they kept trying, more than once, to get me to buy another pair for a discounted cost. I denied all of that and just got one pair, which is all I wanted and glad that’s all I paid for. I would return them, but I have an idea that would be a huge ordeal.
I am happy to say that Besyner came through and went above and beyond to make it right!!
Thank you Besyner!
CL

Antwoord van Besyner
I keep having money withdrawn from my account without my approval and when I call to stop it the message is our phones are unattended. I will continue to call to have them stop, but I do not advise anyone to purchase from this company!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Antwoord van Besyner
Easy to talk to and very polite and wanted to help

Antwoord van Besyner
I had a few reservations after ordering and I contacted customer service , they put my mind to rest and really appreciate the help I was given. I would like to send many thanks to Angeline who was exceptional 10/10 .
Many thanks x

Antwoord van Besyner

Antwoord van Besyner
I was very impressed by the way this issue was dealt with the response was quick very efficient and friendly thank you for your first class service in dealing with this issue

Antwoord van Besyner
Customer Service addressed my problem and kept at it until ii was satisfactorily concluded.

Antwoord van Besyner
They DO NOT DO what you said,I played $74.43 Australian then you took out another $44.15 out of my bank for nothing. I am a pensioner and can't afford to spend money on stuff that does not work.
Very UNHAPPY !

Antwoord van Besyner
I bought these glasses in good faith they took 3x weeks to arrive and don't work as advertised and besyner then tried to take a unauthorized subscription payment I've had to get my bank to block them from doing it buyers beware it's all a scam

Antwoord van Besyner
I placed an order then realised I didn’t need it, sent an E Mail and it was cancelled immediately and a refund, excellant service

Antwoord van Besyner
The company was very responsive and respectful in all my dealings with them. I have never had a company so responsible for their product. The were everything they said they would be. I highly recommend Beysner.

Antwoord van Besyner
I had a problem with my new glasses! I called them and they were sorry about it, and offered me new glasses at no charge!That was real customer service! Thank you!

Antwoord van Besyner
The product was beautiful. However, it was pictured as a large wreath on the front door, but to my surprise turned out to be only 11 inches. Of course I was disappointed and emailed the company. They bent over backwards and addressed my concerns IMMEDIATELY. Angelina went above and beyond to help me and emailed me every day. She is by far the best customer service representative I have ever had the pleasure of working with.We came to an amicable compromise. To be honest, I felt a little sad when we concluded because she was an amazing person. The company struck gold when they hired her. She is definitely an asset to their corporation. In conclusion, I would consider purchasing future products from the company based on the experience I received with customer service.

Antwoord van Besyner
Bought the socks on Nov. 27th 2025 and they were delivered Dec 22nd .....Now I’m trying to cancel these “ VIP MEMBERSHIP “ U$ 29,95 monthly that they add to my invoice for "FREE ",and I didn't ask for it
On their website said is easy to cancel your membership just use your email and Order # to login … but doesn’t work… They are running a " BIG SCAM “.
It’s unbelievable how people want to take advantage of everything and won’t do an honest job.

Antwoord van Besyner
Although I did not understand that I had signed up for the VIP status when I ordered German reading glasses and would be charged $29.95 per month, I called 877-308-4145 and spoke with Robert. He stated that he would request cancellation of the VIP status and reimburse my credit card for a $29.95 charge. I call that excellent service. I did receive the reading glasses from Germany and have been pleased with them.

Antwoord van Besyner
A total SCAM company. Fortunately the bank stopped a payment, this Besnyer company instead of taking the advertised amount of £29.99, it tried to take £59.99. The bank then blocked the card but this Besyner scammer outfit still tried to take payments not once but twice. Each time they tried, the amount was slightly more, £61.49 then £63.49. Apparently the £59.99 was requested as a subscription, nothing to do with any purchase. This advert was through You tube so never, NERVER believe You tube adverts

Antwoord van Besyner
Iv had nothing but trouble with this company. You automatically subscribe to them 29.95 if you cancel it they still take money from your bank . A month later they took another 29.95 from me waiting still to here back no refund.

Antwoord van Besyner
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.