Beverlybased Reviews 

79
TrustScore 1.5 uit 5

1,7

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

After numerous attempts by the company to give me a cashback on my purchase of poor quaiity products. They started with a 10% offer, then 20% then 30%. I accepted the 30% offer, just to get over the... Toon meer

Beoordeeld met 3 van de 5 sterren

I order (2) sweaters 2xl, when I received them they were too small. I contacted Beverlybased and they at first suggested I could get replacements. They then called back and apologized that they do... Toon meer

Beoordeeld met 1 van de 5 sterren

Bei BeverlyBased wurden Schuhe bestellt. . Diese passten überhaupt nicht. Auf eine Anfrage über Rücksendung erfolgte ein unverschämtes Mail, man sollte doch die Umwelt schonen und so weiter und gleic... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

What made my experience great of what the company was offering. Upon seeking the jacket, I wanted to purchase it immediately but didn't. I'm always leery concerning sizes. In this case, XL is a snug f... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Kledingwinkel

Geschreven door het bedrijf

Inspired by the high-life of the Beverly Hills, we provide outstanding, refreshing fashion pieces to anyone who seeks to upgrade their wardrobe! Stop by and subscribe to our newsletter to not miss our weekly product drops.


Contactgegevens

1,7

Zeer slecht

TrustScore 1.5 uit 5

79 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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1,7

Alle reviews

(79)

4 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

This company is a scam

This company is a scam! I received a sweater that was supposed to be cashmere, and it's fully acrylic with no pattern like the item pictured in their advertisement. On top of that, it's impossible to return. Complete ripoff. Do not order from this company!

22 november 2023
Review zonder uitnodiging
Logo Beverlybased

Antwoord van Beverlybased

Hey Wayne, I'm so sorry to hear about this. This is of course not up to our standard and should not have happened at all. Please contact our customer service at beverlybased@support.com. Our customer service will be happy to help find a good solution for you.

Beoordeeld met 1 van de 5 sterren

Misleading responses on Trustpilot.com

The company is a complete scam. I have wrote a review here, as I was not successful in getting money back for the items they send to me incorrectly. They immediately responded that this was a misunderstanding and that their Customer Service will contact me to resolve this. In fact, it was the other way around. After this message they have stopped replying to my follow up emails on the issue and nothing is resolved.
Also, worth to add that the quality of their products is pretty low, so do not recommend.

20 november 2023
Review zonder uitnodiging
Logo Beverlybased

Antwoord van Beverlybased

Hey Lina, I can see that our customer service has instantly responded to you and that the issue has been resolved now. I sincerely apologize for the misunderstandings along the way but I'm glad we found a great solution for you now. I wish you a great day :)

Beoordeeld met 1 van de 5 sterren

Bad experience with Beverly Based

Had I Also, known That this was a Chinese-based company I would’ve never ordered. I ordered three items advertised size small on Facebook. I received the three items and they are way too big. It’s cheaper to keep them then to send them back.as I would have to pay for my own return of these items going to China. I thought this company is based out of Beverly California. I would advise people not to buy from this company they are a scam.
M.E. Curtis

22 november 2023
Review zonder uitnodiging
Logo Beverlybased

Antwoord van Beverlybased

Hey Mary, I'm so sorry to hear that your order was not the perfect fit for you. Our customer service team will contact you as soon as possible to find a good solution for you here.

Beoordeeld met 2 van de 5 sterren

Yesterday I received my order of 4…

Yesterday I received my order of 4 pieces of clothing. I placed my order using the same sizes as I usually purchase my clothing; XL, and XXL.
All 4 pieces were way too tight: I would judge them all as being M or L, at best.
How and where do I return them to?
John

21 november 2023
Review zonder uitnodiging
Logo Beverlybased

Antwoord van Beverlybased

Hey John, thanks for your honest feedback. I'm sorry to hear that the sizes did not quite fit you. You can always reach our customer service at support@beverlybased.com. They will be happy to help you with everything :)

Beoordeeld met 5 van de 5 sterren

I placed an order for 2 suits with…

I placed an order for 2 suits with Beverlybased.com and received both within a very short timeframe. They were well packed and when I took them out from the packaging - there were no creases. Suits are very well made and look expensive. The colours were exactly what the photo shows.

18 november 2023
Review zonder uitnodiging
Logo Beverlybased

Antwoord van Beverlybased

Hey Mandy, thanks for your positive feedback. We love to hear that you are happy with your new suits :)

Beoordeeld met 1 van de 5 sterren

Ordered 3 shirts and they were never…

Ordered 3 shirts and they were never delivered Anna they refused to give me the refund

17 augustus 2023
Review zonder uitnodiging
Logo Beverlybased

Antwoord van Beverlybased

Hey Duke, I'm so sorry to hear this. We will investigate this case and our customer service team help to find the best solution for you here. Looking forward to talking to you soon :)

Beoordeeld met 1 van de 5 sterren

A scam with poor fitted know-how

Have I known before ordering that BerverlyBased was in China and that it would cost me a fortune to return unfitting apparel items, I would have never ordered them. I spent $391,98 for apparel badly fitted, and they just offered to reimburse me a mere $156,80 (or 40%). It is unreal! The cost of returning badly fitted good at my own expense would be around 300$

And now, I no longer can reach them by email, it seems I have become a spam!!!

6 november 2023
Review zonder uitnodiging
Logo Beverlybased

Antwoord van Beverlybased

Hey Christian, I'm so sorry to hear about this. Our customer service will contact you as soon as possible to find a good solution for you here.

Beoordeeld met 1 van de 5 sterren

I ordered what I thought was a 3 piece…

I ordered what I thought was a 3 piece set; obvious description indicated that; less obvious was dimmer, smaller print that I ordered only 1 piece. I immediately tried to have the order cancelled (thinking I would re-order) but was told it could not be cancelled. I paid with PayPal thankfully. I put in a claim to PayPal and was immediately refunded my money. I suspect from the very quick refund that problems with Beverleybased orders might be common? This company also does not have a return sight within North America so returns have to be sent overseas and that cost is more than the item is worth. Sorry, but not a good experience.

2 oktober 2023
Review zonder uitnodiging
Logo Beverlybased

Antwoord van Beverlybased

Hey Jan, for the product you ordered we have multiple options available. You can either order the entire three-piece or different parts separately. You only ordered the pants of the three-piece set. We sincerely apologize for the confusion this has led to when contacting our customer service.
We would love to find a great solution here for you. Our customer service will contact you as soon as possible to discuss the next steps with you.
We are looking forward to hearing from you soon :)

Beoordeeld met 1 van de 5 sterren

I bought 3 pieces and they were totally…

I bought 3 pieces and they were totally different from the photo. Colour, size and style. Also the quality of the items were not good. I sent them my feedback and they decided to refund 40% of the purchase. Not ideal but it saves me from the hassle.

23 oktober 2023
Review zonder uitnodiging
Logo Beverlybased

Antwoord van Beverlybased

Hey Kiki, I'm so sorry to hear about this. This should absolutely not be the case. Please contact our customer service at support@beverlbased.com one more time so we can find a good solution for you here.

Beoordeeld met 5 van de 5 sterren

Everyone will be happy to do business…

Everyone will be happy to do business with your company because you guys are very honest with your customers

19 oktober 2023
Review zonder uitnodiging
Logo Beverlybased

Antwoord van Beverlybased

Hey Henry, thank you so much for your positive feedback. As a small family-owned business, a great relationship with our customers is very important to us so this truly means a lot. We are looking forward to hearing from you soon :)

Beoordeeld met 3 van de 5 sterren

cute denim jacket

The model of jacket was really cute. Still, the production quality was not as high as expected.

10 augustus 2023
Review zonder uitnodiging
Logo Beverlybased

Antwoord van Beverlybased

Hey Sirje, thanks for your constructive feedback. I'm really glad you like the design of your jacket. However, I'm sorry to hear that the product quality was not 100% up to your expectations. This shouldn't be the case and I can assure you we will do better next time :)

Beoordeeld met 1 van de 5 sterren

Wrong items - Bad quality

I ordered 4 items, out of which 2 were not what I had ordered. The company then sent me another item, claiming that this is the one I had ordered initially. Unfortunately, it has no resemblance to what was shown on their site. So all in all, an extremely bad experience. I would never order at Beverlybased again.

24 september 2023
Review zonder uitnodiging
Logo Beverlybased

Antwoord van Beverlybased

Hey Reinhard, I'm so sorry to hear this. This should of course not happen at all. Our customer service team will contact you personally as soon as possible, to make sure we fix any issues you currently have with your order.

Beoordeeld met 1 van de 5 sterren

Ce site semble être des arnaqueurs il faut éviter.

Ce site semble être des arnaqueurs. J'ai passé une commande il y a environ de 2mois, le 03 août, qui était supposé être livré après 2 semaines, depuis le 24 août (ayant payé avec assurance même). Rendu au 22 septembre aucun retour. Ils n’ont jamais répondu à mes emails. Faites attentions
This site seemsto be scammers. I placed an order about 2 months ago, on August 3, which was supposed to be delivered after 2 weeks, since August 24 (having paid with insurance even). We are on September 22, no returns. They never responded to my emails. Be careful

22 september 2023
Review zonder uitnodiging
Logo Beverlybased

Antwoord van Beverlybased

Hey Dan,
We sincerely apologize for the inconvenience you have experienced and understand your frustration. Our customer support team will contact you as soon as possible to address your concerns and I am sure that we will find a suitable resolution.

Beoordeeld met 1 van de 5 sterren

i bought two items and never received…

i bought two items and never received nothing ...

19 september 2023
Review zonder uitnodiging
Logo Beverlybased

Antwoord van Beverlybased

Hey Boulineau,
we're truly sorry for the inconvenience you've experienced with your order. Our customer service team will contact you as soon as possible to resolve the issue.

Beoordeeld met 5 van de 5 sterren

I would not hesitate to buy from Beverlybased again.I had some trust issues going into my…

I had some trust issues going into my purchase of a shirt from Beverlybased. There was not much evidence of the company on-line and there are many scams waiting to trap the unwary. Not this site though. My purchase was acknowledged, a follow up email told me things were in hand, a tracking code was sent and the shirt arrived, quickly, and I don't live near anywhere. The shirt is well made with good style and detail and the fit was good. A minor issue I had was dealt with politely and professionally by the support team. I would not hesitate to buy from Beverlybased again.

3 september 2023
Review zonder uitnodiging
Logo Beverlybased

Antwoord van Beverlybased

Hey Stephen,
Thank you for your honest feedback. We're pleased to hear that our team met your expectations for quality and customer service from purchase to delivery. We appreciate your trust and continued support.

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