Big Bus Tours Muscat Reviews 

259
TrustScore 3.5 uit 5

3,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Had only the best experience with the hop on hop off bus company. The buses are modern and clean. A few times guests came back with a complaint, but the team always handled it professionally.

Beoordeeld met 2 van de 5 sterren

Purchased a 48 hour Muscat pass. What a difference on both Days. Day one: arrived onboard Celebrity Constellation, plenty of Big Buses, complete circuit taking 2 1/2 hours, bus every 30 minutes, wit... Toon meer

Beoordeeld met 5 van de 5 sterren

A very convenient & economical way (as compared to taking cabs) of seeing most of the highlights of Muscat. Efficiently run trips, every half-hour, helped in seeing various places at one's own pace... Toon meer

Beoordeeld met 5 van de 5 sterren

Used in Muscat when we arrived on a cruise ship. Had booked a triple ticket for Muscat, Abu Dhabi and Dubai on the Internet prior to our arrival. Direct booking easy and cheaper than prices charged... Toon meer

Bedrijfsgegevens

Informatie afkomstig van verschillende externe bronnen

Hop on a Muscat bus tour to discover the fascinating history and traditional Arabian charm of Oman's capital. Take in dramatic views of the city's surrounding mountains and Sea of Oman. Hop off to explore 16th century forts, museums and the Sultan’s Al Alam Palace, and immerse yourself in the culture of Muscat.


Contactgegevens

3,7

Gemiddeld

TrustScore 3.5 uit 5

259 reviews

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3,7

Alle reviews

(259)

0 reviews in de afgelopen 12 maanden

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Beoordeeld met 4 van de 5 sterren

Long waiting for getting the first bus, but then a wonderful driving and day

There was no sign for the Big Bus at the port in front of the ship.
10 minutes walk to the Mutrah Souq, first bus coming was full, because
of two ships and to many People. Discussion with the guides, waiting for
nearly 40 minutes for the next bus. But then good explantions, good driving and getting out at the beach, hop-off at Shati Al Qurum and other stations.
No Problems with further buses, they were coming regulary.
At all stops the guides/Hostess friendly, helpful and proffessional.

10 februari 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Muscat

Tickets online buchen und sparen. Big Bus Tour ist die beste und günstigste Gelegenheit die Stadt kennen zu lernen. Kann ich nur jedem empfehlen.

2 februari 2016
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Muskat was very good

Nice staff. Free water offered is great.
In Dubai we had a havy trafic jam and couldn t follow the previewed route.
An Information in this Situation is needed.

1 februari 2016
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Online information needed

The route & stops should be listed online, but are not. I emailed & was told 3 stops, none of which were actual stops. Once we got the bus & took the tour it was great & we learned a lot about our new home. It was great for our visitors & kids.

31 januari 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great way to see Muscat

Using the Big Bus was an easy way to see Muscat. The drivers and staff were very friendly. Using the onboard headphones enabled the listener to learn many interesting facts about the city. I would use Big Bus again.

29 januari 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

An unmissable tour

This is a must-do in Oman. It's a great way to see the city, with an interesting commentary. The view from the top is awesome. It's also nice that you get a map and free water.

The drivers were very nice and helpful, even offering me a little extra time. When you book, make sure you realize that it doesn't cost much more for two days than one. I made the mistake of not even looking at the price for two days. The reason this is helpful is because you will probably want to go back and explore some of the places you see, and taxis are expensive. Even if you had only one place you wanted to return to, it would still be cheaper to have two days on the bus, rather than one day and take a return taxi.

26 januari 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

BIC bus tours

Thanks for this great experience! The Tour was great, the besteht is to book the triple ticket with Dubai and Abu Dhabi. Thanks for this great Combo!

21 januari 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great introduction to Muscat

Found the tour very informative, the commentary was excellent although the sound system on one of the buses could have been better. The staff was helpful and we would definitely recommend the tour to anybody. Liked the fact that free water was available on every bus.

17 januari 2016
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Reyma, our tour organizer was very helpful

Reyma, our BigBus organizer was simple great, helpful, inderstanding and flexible. Thank you for that. We can only recommend BigBus to everyone,although the audio guide was not 100% up to date.

17 januari 2016
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Love all Big Bus tours but Muscat was bad experience

1. First & foremost, we had booked the tour directly, online, & were actually cruising by the Royal Carribean to Muscat. So on the day of travel, the passengers who had bought the tour in the ship got the 1st preference to board, which was absolutely fine. We got in last and yet, we were almost thrown out of the bus very rudely by one Ms Laura, saying they were awaiting more passengers from the cruise and hence we will have to wait until the last ones came in. Well maybe she was right, but could have been told to us in a slightly better tone and language..we felt really insulted and like we were travelling free...

2. Unlike all the other big bus tours, the one in Muscat comes after more than 30-35 mins..in one case, we got off at the Al Alam Palace, took quick pictures from the entrance itself, and then had to wait almost 45 mins to get the next bus

3. The bus in Muscat does not stop near the landmarks..for eg. the Royal Opera House is a good 15-20 mins walk from the Hay As Saruj stop of the big bus and there are no sign boards anywhere as to where to go if one wished to tour the Royal Opera House

4. At the Marina Views, don't you think it is just a photo stop, if the bus asks all to get off and take a picture and get back in 5 mins, it will save a good 45 mins for all passengers, your buses in Canada do that at so many stops..where the driver takes a quick break as well

All in all Muscat was a bad experience...however, we had a combo ticket of Muscat / Dubai...Dubai was a fantastic experience with Big bus

16 januari 2016
Review zonder uitnodiging
Logo Big Bus Tours Muscat

Antwoord van Big Bus Tours Muscat

Dear Sir/Madam,

We would like to thank you for taking the time to post your review, which we take seriously at Big Bus Tours to help us improve our customer service.

We are sorry to learn of the aforementioned situation and challenges faced. We will look into ways to improve our service in Muscat and your suggestions are welcome as Customer Service is a very crucial factor to our business.

We look forward to welcome you again on board the Big Bus Tours.

Best wishes,
The Big Bus Management

Beoordeeld met 4 van de 5 sterren

Great Tour

Eine interessante Tour, wenn man einen Tag für Muscat Zeit hat und sich einen Überblick verschaffen möchte

9 januari 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great experience

It was one of the best tours that we've had. The story was good, the staff was professional and really friendly. At the end, they have even let us get off between stations to be able to catch a bus for the airport.
Totally recommend it!

7 januari 2016
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

I will recommend this tour for sure

Nice city, I like it! The Big Bus staff were friendly, the drivers drove very carefully, the buses were comfortable as they usually are, and the live commentary helped me understanding interesting facts of the local culture.

3 januari 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent Experience

Great stuff, excellent staff, clean bus, helpful commentary.
Special boquets to the staff at the stop near the Opera House. It was the closest to our hotel, so they were the first Bus staff we met. Great on-booking service to other adventures too - they organised an excellent dolphin/snorkelling cruise including hotel pickup/return over the mobi at the bus stop - well done!

14 december 2015
Review zonder uitnodiging

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