Quick, efficient and helpful. All my queries were answered. Big Cat were the only health insurance company that would cover our needs for blue water sailing including all the activities we wanted. We... Toon meer
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Lees wat reviewers zeggen
I was looking for insurance for a 6month motorcycle trip in Asia in my late sixties it was impossible to find cover that was not extortionate Came across BigCat easily sorted online even with a he... Toon meer
Good coverage available and clear and concise wording to show exactly what is or not covered. It would be a good idea to extend the winter sports cover to include the period of six months as that is... Toon meer
Great customer service, very helpful advice. I recommend phoning if you have complex travel plans as Big Cat can taylor your insurance. Big Cat was the only company I could find that explicitly covers... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Worldwide Travel Insurance provider, suitable for long term cover up to 24 months with an upper age limit of 69. Specialist in Extreme activities sports, trekking at high altitudes and winter sports.
Contactgegevens
118 Cricklewood Lane, NW2 2DP, London, Verenigd Koninkrijk
- 0333 003 3161
- info@bigcattravelinsurance.com
- bigcattravelinsurance.com
4,7
Uitstekend
833 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Excellent service, highly recommend
I have used this company now for the second time, had an accident the last time I was covered and the service I recieved was second to none...... thankyou Big Cat, keep up the good work A++++ Service
16 mei 2026
Great to have quick and helpful team to…
Great to have quick and helpful team to answer queries.
7 mei 2026
2 years in a row they have been better…
2 years in a row they have been better and covered more than others. Would recommend.
Especially if your doing the Mongol Rally! Whoop whoop!
Team Tuna,NoKhan😍🤟
8 mei 2026
Easy to use & good product & pricing.
28 april 2026
Very easy to get a quote.
6 mei 2026
Avoid.
Sent a claim in 2nd March, now 2nd of May, no progress or revised ETA. Have to go around the houses to get through to IMG and given it’s travel insurance, having no online communication channel except email (which takes ages for a response) isn’t ideal. UX is pretty terrible given how much the service costs.
I’m aware that there are geopolitical factors which may be causing delays. But why am I having to reach out repeatedly for updates rather than receiving proactive communication?
2 mei 2026
Antwoord van Big Cat Travel Insurance
Hi Anjali,
Thank you for your review and for sharing your feedback.
We are sorry to hear about the delays you have experienced with your claim. We have contacted the claims team at IMG to understand the cause of the delay and have asked that your case is prioritised, with a member of the team reaching out to you as soon as possible.
If you have any further questions or concerns in the meantime, please feel free to contact us by email at info@bigcattravelinsurance.com or by phone on 0333 003 3161.
Big Cat Travel Insurance
Excellent
Very easy and quick to get the quote you want. Great price with additional options clearly stated.
Pre existing medical conditions are also easy to get quotes for.
Very good website that explains everything clearly and concisely.
1 mei 2026
It’s very easy to book the policy
It’s very easy to book the policy. .
We buy at least 8 months cover each year , we get the single trip policy which enables us to come and go throughout the dates and still be covered .
Used Big cat for 5 years , can’t comment on claiming as we haven’t 🤞
4 april 2026
We have bought this Insurance before
We have bought this Insurance before, easy, reliable & good value for money so very pleased
😁
23 april 2026
Helpful advice provided through good…
Helpful advice provided through good customer support
18 april 2026
Shit service son stuck in Thailand no…
Shit service son stuck in Thailand no Passos they kept it
11 april 2026
Antwoord van Big Cat Travel Insurance
Hi Jackie,
We’re sorry to read your review, though we’re unable to understand the situation from the information provided.
We’ve not been able to identify any related case from these details, so we’re unable to comment on what may have happened.
If you’re able to contact us directly with further information (such as a name or policy number), we’ll gladly look into this as a priority and clarify things for you.
I've used bigcat a few times for trips…
I've used bigcat a few times for trips away. Thankfully I've never claimed, but the service so far has been good.
3 augustus 2025
Still have not received details of the…
Still have not received details of the insurance booked or a response to my email querying this, and it has been a month.
1 maart 2026
Antwoord van Big Cat Travel Insurance
Hi Caoimhe,
Thank you for your message.
We have sent your policy documents on a few occasions now, on 01/03, 19/03 and 13/04. In our email on 19/03, we also asked you to let us know if these hadn’t come through so we could try an alternative email address.
If you still haven’t received them, please let us know and we will resend them to a different email or provide them via an alternative method.
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