bilcodirect.co.uk Reviews 

Bilco hampers are amazing. Very friendly on phone and delivery drivers
In order ever year and I have never ever had to complain x 100% guarantee these to my friends and family

Best ever had better then park hamper when I used be with them
Have order another lot again for 2026 Xmas x food arrive no problem very useful full up my Xmas

Great company and very understanding. Angela was amazing from placing my order till delivery day. Everything went smoothly and couldn't fault anything. Amazing products and reasonable pricing. I've just received my Christmas order and already placed my next order :-) Thanks again!

This us my 3rd year ordering from this Hamper business.

HOWEVER this year very disappointed. £800+ worth of hampers 2x Groceries, 2x Frozen (mainly meats) and 1x Biscuits.
On unpacking biscuits noticed many are dated fur 2026 in the first half of the year.

Left a comment on Facebook page about it. Someone gets back to say "some products have 3-6months date on them some even 9 months and the purchase stock in September to pack in November"
strange I've known biscuit a well as grocery products can have more than 12month best before dates on as its processed foodstuff.

They then said to me "next time I walk around a supermarket take a look at the BBD I'd be very surprised...."

Actually I work in retail and supermarkets hence how I know what they told me is totally incorrect. Tinned groceries can have upto 2-3 years on them. Biscuits and snacking upto 12-15 months.
So obviously your suppliers are giving you excess" shorter life" stock no doubt clearance lines.

The past few years I've had a frozen turkey in its original manufacturer's packaging on. This year I've had a turkey in a clear bag not vacuumed sealed with sticker on with 2027 dare on. Another bizzare occasion this year so doubt it'll last until that date if not used

Think 2026 I may have to reconsider my hampers from Bilco Direct. Feel let down this year

brillant custumor service kept us informed of delivery
respected delivery befor time given
will be ordering again nt yr

This company is one of the best I have ever used my Christmas orders came early so 😊 staff are there always happy to help you 😊 thank you to all the bilico staff who work hard 😊 merry Christmas and happy new year can't wait to re order in mid December. Shirley mcdermaid .x

Fantastic and I want to order again

Thank you to this amazing Christmas hampers Bilco you have helped me when I was going through a hard time with the monthly payments with a great big thank you I’m looking forward to receiving my hampers and I’m definitely going to order again next year

I like to thankyou for going that extra mile for me its been a hard journey n a roller coaster of a ride but i got there in the end thanks to you keep your good work up 🎅

I went with these for Christmas this year and I’m going with them again they are very help with with the payment plan and can’t wait for next year

I found bilco this time last year and decided to have a look, I noticed they did a huge range of hampers to suit all budgets. We are a family of 6 and Xmas is always tight especially when it comes to having nice treats and food bits in for December. Growing up we had a Xmas hamper every year that my nana had got for us so to me having them special Xmas treats in aswel as.everything to make a cracking dinner is a big part of what makes Xmas so special. I ordered the combo hamper, which is a combination of multiple hampers and ensures you have everything you need and more stocked up for Xmas, I chose to add some extra hampers too. I then noticed they also do gifts and toys, I had some things crop up earlier this year which meant I had to cancel one of my orders (gifts or the hampers) since id originally ordered from bilco for the hampers I reluctantly had to cancel the gifts..the team at bilco were so understanding and nothing was too much trouble at any point.. communication is brilliant, they are very friendly and approachable but also professional. I wish I had found them sooner. Absolutely cannot wait for.my hampers..id highly highly recommend bilco direct to everyone.

Excellent have been with three years now i cancelled my dd in error they sorted
that day I contacted them couldn't be happier .Easy payment schedule

Placed an order and when I checked an hour later it was cancelled but not by me

Absolutely love bilco direct second year ordering this year customer service skills are the best 😊

The choice is really great and love the amount and quality of meat you get are really good ,this is my 4th time ordering a hamper for Xmas and I always try different hampers each year ,well worth the money

Quality items, delivered on time. Customer service always helpful and quick to respond. Was a couple of items not in stock but suitable replacements were found. Have ordered again for the third year in a row. Would recommend.

Absolutely love the Hamper app it's so easy to order what your wanting and set up the direct debit to pay. I will continue to buy from bilcodirect every year for my christmas hampers. I highly recommend to everyone if you want to make christmas food shopping easy with no going out standing in busy queues then get the Hamper catalogue from bilcodirect.

Great customer services easy to ordered great communication

Absolutely amazing company the meat is so much better than supermarkets, value for money on all hampers and gifts, be lost with out them, and paying over time make christmas less stressfull, superberb team and friendly delivery 😀

Easy to use very good service and great hampers