Ive used them for a few years and i cannot fault them... the items bave always been defect... great prices, ive just finished my payments for this years haul and i cant wait to see my giant amount of... Toon meer
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Perfect is every way! Easy to order any queries dealt with accordingly kept upto date with every detail - Delivery went smoothly too driver really nice. Helped with assisting my disabled mum when she... Toon meer
Great company and very understanding. Angela was amazing from placing my order till delivery day. Everything went smoothly and couldn't fault anything. Amazing products and reasonable pricing. I've ju... Toon meer
Process was easy enough but what i cannot be doing us the constant crap being emailed out your my address same stuff each time, I HAVE PLACED MY ORDER MY PAYMENT PLAN IS SET UP. THAT'S ALL THAT NEEDS... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are a Christmas Savings Club, helping our customers save towards making their Christmas as memorable as possible.
Contactgegevens
Hook Green Farm, DA13 9ND, Gravesend, Verenigd Koninkrijk
- 01474823839
- mail@bilcodirect.co.uk
- bilcodirect.co.uk
4,7
Uitstekend
356 reviews
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Received my order this morning and none…
Received my order this morning and none of it worth the money, paid 40 pounds for biscuits got 4 wee boxes and 2 packets worth a pound each, sweets one was no where near 71 pounds worth, won't be using them again!!!
5 december 2024
Review zonder uitnodiging
Fully changed opinion from 1 to 5 stars
the delivery time is an absolute joke.
Ive ordered the largest hampers to the sum of just over £1600
The delivery date is late on the 23rd December!!!- what good is that to me at this late time?
Great Frozen turkey for christmas! So now i need to buy one anyway in order that it can defrost in time for Xmas Eve when everyone is round!
the actual hampers have disappeared from the Bilco website so i havent got a clue as to what i am/should be getting!
Brilliant mad dash now on Xmas Eve getting everything else in i need
Thanks Bilco!
First and last time of ordering!
‐-----------
So an update on the review and I've changed this from 1 to 5 stars.
The company did in fact get in touch, the delivery date was amended to the 17th December.
5 stars for their after sales service. So many companies respond to a negative post on TripAdvisor but so few actually do something about it.
Thank you Bilco
19 november 2024
Review zonder uitnodiging
Antwoord van bilcodirect.co.uk
We are sorry for the distress the late delivery time you have received has caused. We have discussed your delivery with the distribution depot in your area and they are going to contact you to discuss the possibility of getting your order to you a little earlier.
exellent service
i absolutely love bilco , i was skeptical at first when i first ordered in 2022 as i never heard of bilco so i just got the sweet sensation and the biscuit galore hamper , they turned up so in 2023 i decided to go all out and get the christmas combo deal it comes with 7 hampers everything turned up and the food lasted until early march so ive ordered the same for 2024 which i cant wait to arrive
16 november 2024
Review zonder uitnodiging
So easy to order looking forward to…
So easy to order looking forward to seeing the products definitely will be ordering again
12 juli 2024
Absolute pleasure to deal with
Absolute pleasure to deal with! Second year using and will be using for many more😃
11 mei 2024
I’ve used this company few years now
I’ve used this company few years now! They are brilliant! Love the payment plan, if your unsure on something they help
1 mei 2024
Really good easy to use
19 april 2024
Excellent customer service and support…
Excellent customer service and support very helpful.
9 april 2024
First time I've ordered from here and…
First time I've ordered from here and found it so easy to do and got notification quickly looking forward to getting my order
9 april 2024
Only just started with this company so…
Only just started with this company so carnt really say much but running smoothly up to now 😊
12 april 2024
Great service very reliable and very…
Great service very reliable and very helpful great company
8 april 2024
Great selection of xmas hampers
Great selection of xmas hampers, especially all the chocolate, biscuits abd sweets options as I have 4 kids so they are looking forward to receiving all that xmas very easy to order an brilliant paying options affordable prices
2 maart 2024
Great Company
Great Company, used for the first time 2023 and ordered again for 2024!! Hands down the most easiest company. Any problems I had with any products due to damage via delivery the company quickly re arranged an urgent delivery of the same item again. They ensured I had everything before Christmas and it made Christmas so much easier, the alcohol hampers were amazing and the crunch hampers the kids loved it! Thank I’m so much I look forward to my next delivery
29 februari 2024
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