The products and the packaging are incredible! I really feel like the doses are personalized based on my needs. The system is easy to navigate and che customer service and delivery service are very... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I am writing this because I read some surprisingly bad reviews !! As my experience has been so very positive. My supplements have never been sent without the Bionq admin team checking first and remind... Toon meer
Bedrijf heeft geantwoord
Supremely happy with the product the Customer Service… Everything from A-to-Z! I am in the middle of trying to re-budget and had to make a few cuts in cost… I reached out to them and asked to be refun... Toon meer
Bedrijf heeft geantwoord
I liked the the first call for explanation/helps and appreciated very much talking to a nutritionist to help me work out what supplements I would drop or not and the thorough blood test. They were ava... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
From personalization to precision – supplements that work. Science-backed supplements designed for maximum absorption and convenience. Discover high-quality formulas that fit seamlessly into your routine, so you effortlessly get the nutrients you need. Launched in 2019, Bioniq is an international health tech company recognized as an industry leader in personalized supplements. After conducting years of testing, Bioniq has developed its award-winning products based on one of the largest and most genetically diverse biochemical databases in the world. Bioniq is also the chosen partner of leading medical institutions, athletic organizations, and athletes across the globe. Our mission is to make health more accessible and actionable.
Bioniq
Geschreven door het bedrijf
- Bioniq- Personalized Supplements
- Bioniq offers the world’s most personalized supplements, so you get precisely the nutrients YOU need, without guessing. Bioniq replaces your other supplements - your 100% tailor-made formula provides maximum absorption with our prebiotic granules, which get nutrients past the stomach, for absorption in your intestines. Bioniq offers two personalized supplement options: Bioniq GO and Bioniq PRO: Bioniq GO utilizes AI-driven assessments to create a custom formula based on various factors like lifestyle and health goals. Your Bioniq GO formula includes up to 53 components to support wellness. Bioniq PRO takes personalization further with a 50-parameter blood test to identify your current, specific deficiencies. Your Bioniq PRO formula can contain up to 120 components for optimal supplementation. Both options allow your formula to evolve over time, with your changing needs. And both come with nutritionist support via the Bioniq app.
Bioniq.com
Money-back guarantee
We guarantee your money back if all your results are already optimal.
Contactgegevens
Verenigd Koninkrijk
- bioniq.com
4,3
Uitstekend
853 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Well formulated
Well formulated , personalized. I think it works best when we take our quiz accurately . Note : can feel the difference after 3-4 months of regular use .
15 juli 2026
Review zonder uitnodiging
Antwoord van Bioniq
Hi Sagar,
Thank you for sharing your experience! We’re delighted to hear that you’re enjoying your personalized Bioniq formula and noticing a difference with consistent use. We truly appreciate your feedback and support.
Best wishes,
The Bioniq Team
The formula is customized to my needs
The formula is customized to my needs. It's easy to take.
11 juli 2026
Review zonder uitnodiging
Antwoord van Bioniq
Hi Paul,
Thank you so much for your wonderful 5-star review! We're delighted to hear that your personalized formula meets your needs and that you find it easy to incorporate into your daily routine.
At Bioniq, our goal is to make personalized health both effective and convenient, so it's great to know we're delivering on that for you.
Thank you for being part of the Bioniq community, and we wish you continued success on your health journey!
Completely dissatisfied with my…
Completely dissatisfied with my experience.
The entire point of paying for a personalized supplement service is to receive a formula that is actually customized to your needs. Despite raising my concerns, my formula was never meaningfully adjusted, and I continued receiving products that I neither wanted nor used.
The biggest issue is the subscription and billing process. When I decided to cancel, I discovered I could not remove my payment method from my account. A customer should never feel trapped in a subscription or worry about future charges after deciding to leave.
Overall, I found the service disappointing, the customer support unhelpful, and the cancellation process unnecessarily difficult. I would not recommend this company to anyone looking for a transparent, customer-focused subscription service.
1 juli 2026
Review zonder uitnodiging
Antwoord van Bioniq
Hi Valeriya,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations.
We have carefully reviewed your case with our Client Care team and can confirm that we've been in contact with you regarding your concerns. Our latest email explains the current status of your subscription and the remaining steps, and we kindly ask you to review it if you haven't had the chance yet.
We understand your frustration and appreciate your feedback. Should you have any further questions after reviewing our latest communication, our team will be happy to assist you.
The Bioniq team
Fabulous
Our email communications were answered rapidly with concise information I was seeking. The tone from the support team was professional but very caring and friendly. I give the team 10stars if it was offered.
6 juli 2026
Review zonder uitnodiging
Antwoord van Bioniq
Dear Laura,
Thank you so much for your wonderful review! We're delighted to hear that our team was able to provide you with prompt, clear, and helpful support.
Your kind words about our team's professionalism, friendliness, and genuine care mean a great deal to us. Providing an exceptional experience for our clients is always our priority, and knowing we made such a positive impression truly motivates us.
And thank you for the "10-star" compliment—we'll happily take it! 😊
We appreciate your trust in Bioniq and look forward to continuing to support you on your health journey.
The Bioniq Team
Billed after asking to cancel
I asked to cancel I was told I had to finish the remainder of my subscription which is fair of course, how ever then I was charged for a new one and I have emailed in 3 different ways to get my money back, bioniq say 48 hour response time yet it’s been much longer, very difficult to cancel subscription and taking money out of my bank after I asked to cancel is pretty bad to be honest.
5 juli 2026
Review zonder uitnodiging
Antwoord van Bioniq
Hi George,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience has been frustrating.
We have reviewed your case thoroughly, and our team has already responded to your emails with a detailed explanation regarding your subscription, billing, and cancellation request. We understand that situations involving renewals and charges can be disappointing, and we appreciate you taking the time to raise your concerns.
We value your feedback and are committed to providing clear communication and support to all of our members. Thank you again for sharing your experience, and we wish you all the best moving forward.
The Bioniq team
I love bioniq
I love bioniq, it is the best vitamin supplement I have ever used
3 juli 2026
Review zonder uitnodiging
Antwoord van Bioniq
Dear Neetsey,
Thank you so much for your amazing review!
We're thrilled to hear that Bioniq has become the best vitamin supplement you've ever used. Knowing that we've made such a positive impact on your health journey means the world to us.
Thank you for placing your trust in Bioniq. We look forward to continuing to support you for many years to come.
The Bioniq Team
My sleep is much improved deeper
25 juni 2026
Review zonder uitnodiging
Antwoord van Bioniq
Dear Shirley,
Thank you for your wonderful review!
We're delighted to hear that you've noticed an improvement in the quality of your sleep. Knowing that Bioniq is helping you achieve deeper, more restful sleep is incredibly rewarding for our team.
Thank you for trusting us to be part of your wellness journey. We look forward to continuing to support your health and well-being.
The Bioniq Team
I really like the fact that this…
I really like the fact that this product is tailored specifically to me and I have noticed a difference in my sleep, my skin, and, my overall health. This last time did take a while for me to get my product. I got it in on my last day of the previous cycle so at least I did not run out this time. The wait time is my only negative about Bioniq. Other than that I love it!
2 juli 2026
Review zonder uitnodiging
Antwoord van Bioniq
Dear Kevin,
Thank you so much for your thoughtful review!
We're delighted to hear that you've noticed positive improvements in your sleep, skin, and overall health, and that you're enjoying the personalized approach Bioniq offers. It's incredibly rewarding to know our products are making a meaningful difference in your wellness journey.
We also appreciate you highlighting the delay with your most recent delivery. We understand how important it is to receive your refill on time, and we're sorry for the longer wait on this occasion. Your feedback is valuable and helps us continue improving our service and delivery experience.
Thank you again for your trust and support. We look forward to being part of your health journey for many years to come.
The Bioniq Team
Firstly a very good product
Firstly a very good product. I will continue to use it after summer (with blood tests this time)
I needed to cancel after paying 2 installments (as I'm out of the country )
they replied almost immediately and will refund my money within 2 days.
Very very good service in all departments.
1 juli 2026
Review zonder uitnodiging
Antwoord van Bioniq
Dear Stephanie,
Thank you so much for your wonderful review and for sharing your experience with Bioniq.
We're delighted to hear that you've had such a positive experience with both our product and our customer support team. It means a great deal to know that we were able to assist you quickly with your cancellation and refund request while you were out of the country.
We're also pleased to hear that you plan to return after the summer and continue your journey with Bioniq, this time with blood tests to further personalize your experience. We'll be here to support you every step of the way.
Thank you again for your trust and kind words. We look forward to welcoming you back soon!
The Bioniq Team
The company culture is diabolical.
The product is second to none. Unfortunately the company is absolutely deplorable. I paid my initial subscription with no problems. When the time came to renew my subscription, the company was telling me that the payment failed, this was over 10 months ago. No matter how I tried to pay for it, it was unsuccessful. When I finally managed to get the payment to go through my account, Bioniq did not recognize it. I even sent a screenshot of my bank statement. They have no customer service number, you can only communicate through email. I am reporting them to the BBB,I will never recommend them, which is sad because I had many people to recommend. All I can say is give this company the widest berth you can.
1 oktober 2025
Review zonder uitnodiging
Antwoord van Bioniq
Hi Elsa,
Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience didn't meet your expectations, especially as we're pleased to know you found the product itself valuable.
We took the time to review your case thoroughly with our team. Based on our records, the renewal payment attempts were unfortunately unsuccessful due to payment authorization issues, which prevented us from completing your subscription renewal. As these authorizations are managed by the card issuer, we were unable to process or manually override the transaction from our side.
We completely understand how frustrating this must have been, particularly after your efforts to resolve the matter, and we're sorry that this left you with a negative impression of your experience with us.
We genuinely appreciate your feedback, as it helps us continue improving our processes and the experience we provide to our members. We wish you all the best on your health journey and thank you for having been part of the Bioniq community.
The Bioniq team
Customer Service was great assisting me…
Customer Service was great assisting me with getting my formula changed to accommodate some heath issues. They were so responsive and ready to help.
19 juni 2026
Review zonder uitnodiging
Antwoord van Bioniq
Dear Dwayne,
Thank you so much for your wonderful review!
We're delighted to hear that our Customer Care team was able to assist you in updating your formula to better accommodate your health needs. Providing responsive, personalized support is at the heart of what we do, so it's incredibly rewarding to know that our team made a positive difference in your experience.
Your kind words mean a great deal to us and motivate us to continue delivering the highest level of care and support.
Thank you for choosing Bioniq. We look forward to continuing to support you on your health journey.
The Bioniq Team
Love this product so much
Love this product so much. I’ve been using it for two years and I feel a great change in my health and immunity overall.
19 juni 2026
Review zonder uitnodiging
Antwoord van Bioniq
Dear Carolina,
Thank you so much for your wonderful review and for being a valued member of the Bioniq community for the past two years!
We're thrilled to hear that you've experienced such positive changes in your overall health and immunity. Knowing that we've been able to support your wellness journey over the years is incredibly rewarding for our entire team.
Thank you for your continued trust and loyalty. We look forward to supporting you for many more years to come!
The Bioniq Team
Great response time and customer…
Great response time and customer service.
14 juni 2026
Review zonder uitnodiging
Antwoord van Bioniq
Dear Paul,
Thank you for your wonderful review!
We're delighted to hear that you had a positive experience with our customer support team. Providing timely responses and exceptional service is something we strive for every day, so it's great to know we met your expectations.
Thank you for choosing Bioniq and for taking the time to share your feedback. We look forward to continuing to support you on your health journey.
The Bioniq Team
They are easy to take and really notice…
They are easy to take and really notice a difference when I do not take them. Normally multi-vitamins are just something you take because they are "good for you", but you don't really feel a difference. For me anyways, I can tell the increase in energy and over all well being. I was skeptical at first, but I am completely behind them now! When you order them just answer the questions honestly and you will be set! Also, one account per order. My wife and I had to make two separate orders for each of us. Other than that, a really good experience.
15 juni 2026
Review zonder uitnodiging
Antwoord van Bioniq
Dear Jason,
Thank you so much for taking the time to leave such a thoughtful review!
We're delighted to hear that you've experienced a noticeable difference in your energy and overall well-being, and that Bioniq has exceeded your expectations. It's especially rewarding to know that you went from being skeptical to becoming a strong advocate for our products.
We also appreciate you highlighting the account setup process for multiple users. Each formula is personalized to the individual, which is why separate accounts are required, but we understand your feedback and will share it with our team as we continue improving the customer experience.
Thank you again for your trust and recommendation. We truly appreciate your support and look forward to continuing to be part of your health journey.
The Bioniq Team
Best vitamins out there!!!
11 juni 2026
Review zonder uitnodiging
Antwoord van Bioniq
Dear Matthew,
Thank you so much for your fantastic review!
We're thrilled to hear that you consider Bioniq the best vitamins out there. Feedback like yours means a great deal to our entire team and motivates us to keep delivering the highest quality personalized nutrition and service.
Thank you for being part of the Bioniq community. We truly appreciate your trust and support!
The Bioniq Team
I am writing this because I read some…
I am writing this because I read some surprisingly bad reviews !! As my experience has been so very positive. My supplements have never been sent without the Bionq admin team checking first and reminding me that my subscription is due. I have had to delay my order due to Bioniq's advice, and obviously not been charged whilst we review my needs, which was to take less of the formula for now, so not out just to make money, they seem to genuinely care !! Thank you
3 juni 2026
Review zonder uitnodiging
Antwoord van Bioniq
Hi Karen,
Thank you so much for taking the time to share your experience.
We're delighted to hear that you've felt supported throughout your journey with Bioniq and that our team has been able to help you make informed decisions about your supplementation plan. Your feedback reflects one of our core principles: putting our customers' wellbeing first and ensuring that recommendations are based on individual needs rather than simply maintaining a subscription schedule.
We're especially pleased that you appreciated our proactive communication and flexibility in adjusting your plan when appropriate. Providing personalized support and guidance is something our team genuinely cares about, and it's wonderful to know that this has made a positive difference to your experience.
Thank you again for your trust in Bioniq and for sharing your kind words. We look forward to continuing to support you on your health journey.
Warm regards,
The Bioniq Team
More like a scam
More like a scam
Thèse product has absolutely no effect on the body. Me and all my friends tried it and there is absolutely no difference at all. Even blood test not changing even after months
More over it’s almost impossible to cancel the sub. After 3 videos you can click on cancel. They have your card details and it’s impossible to remove it ! Never saw something like this. They rob u and force u to pay forever. Product completely destroyed by marketing
2 juni 2026
Review zonder uitnodiging
Antwoord van Bioniq
Hi Nada,
We're sorry to hear that your experience did not meet your expectations.
While many customers report positive outcomes, it's important to note that the effects of personalized nutritional supplements can vary from person to person. Factors such as an individual's lifestyle, health goals, consistency of use, diet, and overall wellbeing can all influence how noticeable the results may be and the timeframe in which they are experienced.
We would also like to clarify that customers can manage their subscriptions directly through their Bioniq account portal, where they can cancel their subscription and manage their payment methods at any time. We certainly do not intend to make these processes difficult, and we're sorry if your experience suggested otherwise.
We would appreciate the opportunity to investigate your concerns and review your account in detail. Please reply to this review with the email address associated with your Bioniq account, or contact our support team. Once we can locate your account, we'll be happy to look into your experience and assist you further.
Kind regards,
The Bioniq Team
Love the product but all has gone wrong recently
UPDATE - had contact from customer service. The option to tailor the formula shouldn't have been available on the website and they aren't taking on new customers for the pro product. I'm happy with the product so will stick with them in the hope that either I can tailor my formula or switch back to pro in the near future.
Who knows if they are still trading in the UK? I've been trying to update my GoFormula but heard nothing back then a repeat order arrived of the old formula. Numerous emails over a 3 month period, helpdesk logs, attempted phone calls (UK always engaged) but no response. Money is still being collected so I assume they haven't shut down. Does anyone know anything? The herbalife buyout seems to be the worst thing that has ever happened to Bioniq.
29 mei 2026
Review zonder uitnodiging
Antwoord van Bioniq
Hi Gareth,
Thank you for taking the time to share your feedback, and we're sorry to hear about your recent experience.
First and foremost, we'd like to reassure you that Bioniq continues to operate in the UK and remains fully committed to supporting our members. We understand how frustrating it must have been to experience delays in communication, especially when trying to update your formula and receiving a repeat order instead.
This is certainly not the experience we aim to provide, and we sincerely apologize for the inconvenience caused. Our standard response time is within two working days, so we'd like to investigate what happened in your case. A member of our team will reach out to you shortly to review your account, address your concerns, and help resolve the issue as quickly as possible.
Thank you for your continued support of our products and for bringing this matter to our attention. We appreciate your patience and the opportunity to make things right.
Warm regards,
The Bioniq Team
Amazing customer service
Amazing customer service. I can’t applaud there professionalism enough
The company is really top notch in this regard
19 mei 2026
Review zonder uitnodiging
Antwoord van Bioniq
Hi Slam,
Thank you so much for your kind words and for taking the time to share your experience with us.
We're delighted to hear that our customer service made such a positive impression. Providing exceptional support to our members is at the heart of what we do, and it's incredibly rewarding to know that our team's professionalism has been recognized.
We truly appreciate your trust in Bioniq and look forward to continuing to support you on your health journey.
Warm regards,
The Bioniq Team
Bioniq makes it almost impossible to…
Bioniq makes it almost impossible to cancel your subscription. Be very careful. I have spent many hours trying to cancel my subscription. Clearly, their strategy is to make canceling as complicated as possible. After several attempts to cancel my subscription is still active. Outrageous.
12 mei 2026
Review zonder uitnodiging
Antwoord van Bioniq
Hi,
Thank you for sharing your feedback. We're very sorry to hear about your experience and understand how frustrating this situation must be.
At Bioniq, we strive to make account management as straightforward as possible, and we certainly do not want any member to experience difficulties when making changes to their subscription.
We would appreciate the opportunity to investigate this matter further. Please reply with the email address associated with your Bioniq account, or reach out directly to our team, and we will review your account and assist you as quickly as possible.
Thank you for bringing this to our attention. We look forward to resolving this for you.
Warm regards,
The Bioniq Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.