The team at Bitcade care about just as much about their customers as they do about arcades - as if the finished build wasn't perfect enough already, their design department patiently organised a set o... Toon meer
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Lees wat reviewers zeggen
A blow by blow breakdown of the whole delivery process, including a call from the driver an hour beforehand on the designated day meant we were kept in the picture all the way. The unit arrived pal... Toon meer
My order arrived after 3 weeks, sadly it was missing all fixings and perspex screens (apart from the extra one I ordered to cover the joystick/button area.) Communication has been very painful,... Toon meer
The guys at Bitcade from start to finish were amazing from sales enquiry to me messing them about with the delivery times, I couldn’t fault them. Oh and the games machine itself - a beautiful piece of... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Launched in 2017, Bitcade is a small, devoted team based in Bristol and over the last five years we have made it our goal to produce the best custom arcades machines in the business. Set over 12,000 square foot and over 3 units we are now Europe's largest producer of custom built arcade machines, supplying machines all around the world. Creating these machines involves a lot of hard work and we’re proud to say that we do it all in house, everything from cutting the wood, printing the artwork and wiring the boards is all done by us. We want to bring players back to the golden age of gaming, but with the reliability of modern technology. Our custom made arcade cabinets, bartop machines and tables can play between 60-9000 games so you’ll never be short of choices and can play classics like Space Invaders, Pac-Man and Defender.
Contactgegevens
Bitcade, House 3, Great Leaze Farm, BS35 1RF, Bristol, Verenigd Koninkrijk
- 01454 545147
- sales@bitcade.co.uk
- bitcade.co.uk
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Great experience all round
Ordered from bitcade,quick delivery and when the machine turned up it was so easy to get started as we were given step by step instructions.The games are amazing,we all enjoyed playing the retro games from when we were kids,its absolutely amazing so much fun had by us all.Thanks bitcade
Stay well away
Stay well away. I have had nothing but problems with my machine to the point I have just gave up trying to get support. Now I'm stuck with a cabinet and all the labels are pealing off after 6 months with a pc that don't work. I'm about to dump this lump of crap on your doorstep as you live less than 400 meters from me. Robbing jerks. Don't buy trust me
Arcade Cabinet
Very high build quality, the cabinet art looks amazing, decent delivery & customer service. Monitor is decent quality, sound (with sub upgrade) is epic. Buttons & wiring are decent through a JAMMA connector & J-PAC-C USB control encoder. This supports remapping of the controls and shifted inputs through a Windows app. Hyperspin PC was not amazing, required some attention for me personally (e.g. VGA instead of HDMI seemed to cause screen tearing in some scrolling games) but as they recommend most people should go with the Pandora's box for simplicity. I switched out the VGA for HDMI, the mechanical disc for an SSD and Hypersin for BigBox (with some curated playlists) and it's perfect, couldn't be happier with it.
Great communication, Great machine
Great communication right from the start and a fast delivery and also answered questions quickly
I love my machine and all the games and it is a great addition to my games room
I ordered the cocktail table with 64…
I ordered the cocktail table with 64 games. It arrived on time with no hassle, I was at work, and the driver helped my son bring it in.
Very easy to use ,just plug it in and it's ready to go. All the great games from my childhood.
Only thing negative about it is dinner is usually late or burnt as I don't want to stop playing it🤣
Communication was a little quite to…
Communication was a little quite to start but once it started was excellent. Bought a table version amazing quality
Excellent customer service when we…
Excellent customer service when we required help. Very personable and quick to action.
Great service and excellent on time…
Great service and excellent on time delivery.
The machine is fantastic and exactly as advertised
Fantastic service from start to finish.
My new arcade machine arrived today and it's fantastic. Artwork is gorgeous.
The whole process was really simple and they were super helpful with all my questions etc.
Delivery was faster and was delivered by a really nice delivery driver within a two hour window. The build was quicker than expected at exactly 2 weeks and the build quality is awesome. This thing is obviously designed to last forever as there is no movement at all in the cabinet even when I was having to slide it on its side through the front door!
Inside the electronics and cabling is super neat and tidy. Everything was tied down so nothing moved in transit including all the USB cables etc.
Setup was super easy. I opted to use my gaming laptop rather than their own supplied PC and it was just a case of opening the back and connecting the USB and HDMI cables and I was up and running.
Other nice features include proper industrial wheels on the bottom rather than cheap plastic castors, there's plenty of room in the cabinet to fit whatever you want and even the top marquee lights up!
Great service and communication…
Great service and communication throughout. Our arcade machine arrived on time as promised. The quality of the machine is excellent.
The lads have lost it to the wife!!!!!
Great service and quality of product
Great service and quality of product. I experienced a problem after delivery but after a phone call to the company, the guy came to my home to fix the issue.
Great after sales service.
Great Service and machine!
Easy to deal with, delivered as promised. Machine required no set up, just plug and play.
I overpaid for this item
I overpaid for this item, some of the games are almost unusable, the sound is not consistent and the sound control switch is not in a great place
Black - 22 Inch Coffee Arcade Table by Bitcade
Excellent service arrived before due date and we were kept informed of delivery,
Brilliant arcade table looks the part in our new bar,
Paid extra for 412 games so we have a great choice of games, also paid extra for the toughened glass but it is good value for the money.
Received the cocktail arcade machine…
Received the cocktail arcade machine with 412 games included, well pleased with my purchase great machine takes me back to my childhood days worst part of it is I can’t get the wife off it playing all the old classics games she loves it to lol so would certainly recommend Bitcade and this arcade machine!
Great from start to finish
Great from start to finish. Good communication. Product arrived on as per agreed delivery date, packaged well and worked with no issues
Great fun
Great fun. Husband loves it which means I get the tv controls to myself.
Good quality machine.
Fantastic product and a great price.
Fantastic product and a great price.
Also, the after sale support is exceptional.
My son managed to get into the setting and change things, but instant support helped fix the issue!
Great to work with!
Had a great experience having my 24 inch cabinet made - I needed custom dimensions and paint job and they pulled out all the stops to make it happen in time for xmas. Great customer service. The build quality is great and and I'm very happy. Would be awesome to have them use a slightly better emulator than the Pandora but this is an extremely niche niggle. Would heartily reccomend!
Description made it sound like the 2…
Description made it sound like the 2 person arcade works for 2 people at the same time. But it doesn’t. Only works in single player mode not two at the same time.
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