Black Biscuit Reviews 

126
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We had a 5-star experience with Black Biscuit. We worked with Lou (highly recommend!) to purchase custom team roller hockey pants. Lou was super helpful and made the experience efficient and easy. I e... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We always order our Jerseys through Black Biscuit, the quality of the product has not disappointed for the past 2 years we have been using them. Easily we have purchased over 40 jerseys for our our 3... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

5 stars all around. Great company to work with! Great sales reps! Especially Lou!! What a guy!! Absolutely professional in every aspect!!! 10/10 would recommend!! Jersey quality was outstanding! Custo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I started working with Louie at Black Biscuit almost a year before actually ordering the team's roller pants They helped us design them, answered questions, sent samples and waited patiently as my... Toon meer

Bedrijfsgegevens

  1. Sportkledingwinkel

Geschreven door het bedrijf

Black Biscuit, Custom Sublimated Uniforms, Custom Sublimated Hockey Uniforms, Custom Sublimated Roller Hockey pants, Custom Sublimated Hoodies, Custom Sublimated Tee Shirts, Custom Sublimated Shorts, Custom Sublimated Hockey Socks, Custom Sublimated Hockey Shells, roller hockey jerseys, roller hockey pants, custom pants, roller hockey jerseys, black biscuit hockey, black biscuit hockey pants, Black Biscuit made for misconduct. Black Biscuit Team Members have over 70 years combined experience in the sporting goods and apparel markets. We have worked all facets of these markets from owning stores, repping, designing, sourcing, & manufacturing. On the consumer side we have been players, coaches, team managers, and youth association board members. This is our way of saying we have worked as both buyers and sellers and understand what our customers are looking for whether buying for an individual team, large association, or retail store. We have worked with indivual teams to large associations, national teams, major colleges & universities, sporting goods stores, and the NHL. Our years of experience in manufacturing has allowed us to assemble the best team, source the finest fabrics, use the latest production equipment, and offer outstanding design and craftsmanship. We offer very reasonable pricing and we won’t promise delivery dates we can’t meet. We pride ourselves on our customer service and stand behind our product 100%. We look to built long-term relationships and take great pride in the many customers that continually come back to us for their uniform and apparel needs. Best of all we are fun people to work with who enjoy every minute of this crazy business! Don't Risk It, Go Biscuit.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

126 reviews

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4,8

Alle reviews

(126)

22 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

They're patient, professional and deliver a quality product

I started working with Louie at Black Biscuit almost a year before actually ordering the team's roller pants They helped us design them, answered questions, sent samples and waited patiently as my team kept adding and removing players. We were very happy with the pants by the time we finally ordered them. It was a great experience and I'd recommend them to anybody.

Note: this was not my first experience ordering team apparel from Black Biscuit, and it won't be my last.

30 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Lou has always done us right

Lou has always done us right. We changed all of our jerseys to black biscuit and all my other teams going forward will use them too. Great customer service and communication on 100% custom pieces.

30 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

High quality custom designed jerseys

High quality product, good communication and customer service from the sales rep Lou, and delivery was perfectly on time with the estimate given. Black Biscuit turned our vision of our custom designed jerseys into a reality. Thank you!

1 september 2025
Beoordeeld met 5 van de 5 sterren

Always excellent

The ease of the transaction, plus the websites interface have been a joy to deal with. I select my items and then pay for them with ease. Thank you

2 juni 2025
Logo Black Biscuit

Antwoord van Black Biscuit

Nick

Its customers like you that make us love what we do. We truly appreciate the 5 stars and your business. Thanks for the being the best part of black biscuit.

Sammy

Beoordeeld met 3 van de 5 sterren

Sizing is a nightmare

Sizing is a nightmare. The product itself is great. I’ve used black biscuit since I was a teen and I’m 41 now. Trying to find the right size for my 9 year old is a disaster. Youth small were way too short. Emailed for advice based on his measurements, they suggested youth large. It’s gigantic on him. So he’ll land in a medium, which I now have to order again. Oh yeah, you have to pay for the return shipping yourself. So twice I have to pay for return shipping to try and get the right size. I’d give it one star if the pants themselves weren’t actually good…. If you can figure out your size

13 maart 2025
Logo Black Biscuit

Antwoord van Black Biscuit

FusionSP:

Thank you for the review. We truly value your feedback but we size very differently than other pant brands and we go by inseam and outseam as do jeans. This we felt was the best way to catch the proper fit for most players. Sometimes there is an anomaly which seems to be in your case. Did you send us an email stating that the replaced pair did not fit? No you did not, we would issue you a return label at no cost and ship out the medium if that is what your son needs. Please email sammy@black-biscuit.com to get this going. Rest assured we take these reviews very seriously and have detailed directions on how our pants are sized. We know there are choices for pants and we appreciate you choosing our brand so we stand behind our product 100% and look forward to getting that email from you and one of our staff will get this worked out.

Beoordeeld met 3 van de 5 sterren

Cordial for a retailer

Cordial for a retailer, no deals and no free shipping. The pants may need a better fabric for active durability.

13 februari 2025
Logo Black Biscuit

Antwoord van Black Biscuit

Thank you for your review. We do offer free shipping on items of 49.99 or more but when a discount code is used there is no free shipping. The durability of our pants has not been an issue. Have you emailed sammy@black-biscuit.com about your concerns? Feedback is a gift and we strive to offer the best overall experience with our team and our products. So please feel free to email the above email to discuss your concerns.

Beoordeeld met 2 van de 5 sterren

Ripped in 20 minutes.

look good, feel good, good ventilation. but ripped 20 minutes into wearing the first time. so is $60 worth it? maybe i was just unlucky

18 februari 2025
Logo Black Biscuit

Antwoord van Black Biscuit

Alec

We take these reviews very seriously so instants of giving us a 2 star review did you email us to discuss the issue at sammy@black-biscuit.com? If not please do so and send us pictures of where it ripped and explain the rink type you play on and the surface and conditions

Beoordeeld met 2 van de 5 sterren

Modern roller hockey is a scam

I don't know how to explain it but modern roller hockey has changed. I've been playing for over 30 years and the upgrades and downgrades are obvious. But roller hockey pants nowadays, made by every single company, are paper thin! Whether it's Bauer, Akelili, CCM, etc.. ALL of the hockey pants tear within an hour and ruined for $60+?? WHY ARE THE PANTS SO THIN AND USELESS NOW?! I have a pair of roller hockey pants from 20? years ago by Bauer that barely fit me but I use them because they still haven't ripped yet. Nowadays it seems like the pants are more about style and looks instead of any actual function. These Black Biscuit pants are nice looking but as I've been saying, these too are way too thin, tore in the 1st skate around and much too expensive for what you get. If they want us to keep replacing our hockey pants then make them cheaper or sell them in bundles. As is I'm done with all roller hockey pants.

13 januari 2025
Logo Black Biscuit

Antwoord van Black Biscuit

Mr Kim:

Thank you for your review. Pants have changed from 20 years ago that is for sure. What we do not understand is how "they tore the 1st skate around" does that mean that you were skating and they just tore or did you fall on the cement or something? Please be more specific as we have sold thousands of pants and do not ever get feedback like yours. Feel free to email sammy@black-biscuit.com with pictures of your pants, and details on how they tore and we will look into the reason why and come back with a solution.

Thank you

Black Biscuit Hockey

Beoordeeld met 5 van de 5 sterren

Easy Exchanges

I had to do an exchange and the process was very easy. The team was very helpful and turnaround was quick.

19 december 2024
Logo Black Biscuit

Antwoord van Black Biscuit

Thank you for the 5 star review. We strive to make every customer equally important here at Black Biscuit. Our goal is to make sure you are happy with your purchase and by th 5 star review you seem to be.

Thank you again

Sammy

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