Black + Blum Reviews 

270
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

These Containers do not stain can be used in the freezer for storage and can be used in the oven or microwave, There great for food prep and keeping in the fridge, I like the square ones as it saves... Toon meer

Beoordeeld met 5 van de 5 sterren

I ordered 2 insulated travel cups for use with our daily commute and family trips. Having tried many brands that failed to last, my wife and I are very pleased to have a reliable, well insulated leak... Toon meer

Beoordeeld met 5 van de 5 sterren

So far the best bottle out there, doesn't add any funky taste to the coffee and it's truly spill proof. One small downside is that it doesn't hold the temperature that well, but it's understandable s... Toon meer

Beoordeeld met 3 van de 5 sterren

I have ordered three replacement bottle caps. They were packed in a box with a huge amount of paper as stuffing despite the fact that they would have easily fitted in an envelope. Cork and plastic is... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Aanrechtwinkel
  2. Winkel in modeaccessoires
  3. Buitensportwinkel
  4. Sportartikelengroothandelaar

Geschreven door het bedrijf

We are passionate about creating beautiful, original designs that are underpinned with functionality.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

270 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 66% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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4,5

Alle reviews

(270)

21 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

So far the best bottle out there

So far the best bottle out there, doesn't add any funky taste to the coffee and it's truly spill proof.
One small downside is that it doesn't hold the temperature that well, but it's understandable since it's not a vacuum flask.

20 mei 2026
Beoordeeld met 5 van de 5 sterren

Very good idea

Very good idea, keeps food fresh. I shredded some lettuce for a salad bowl to take camping as night before prep. My wife said that will turn brown and I said it shouldn't do, and lo and behold it was still green ( it might have been a one off).
And I also now take a salad bowl and side bowl for my lunches, instead of wrapping in clingfilm or foil or using old plastic tubs. I am very pleased with my purchases and will most likely be buying some more boxes instead of bowls.

20 mei 2026
Beoordeeld met 5 van de 5 sterren

Beautiful looking, functional products

Beautiful looking products. They work perfectly and are more compact then similar products. I use the bottle daily and it's robust enough to take constant use. Customer care is also excellent.

25 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

2 cups happy

I ordered 2 insulated travel cups for use with our daily commute and family trips. Having tried many brands that failed to last, my wife and I are very pleased to have a reliable, well insulated leak proof cup, for what is an essential part of everyday. The best coffee moments have the right blend, cup and atmosphere, wherever we are, we've got the first two! The customer services team were also very prompt on a cup lid part replacement.

4 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service. My lunch box lid kept opening up even with it sealed and the band around it. I emailed B&B and within 24 hours the matter was sorted with a new lid sent out.

14 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Wonderful experience

Wonderful experience! I had already purchased a glass lunch bowl in the store, and now I've purchased another one, as well as a stainless steel lunch box and a large lunch bag. The products are excellent and leak-proof. Shipping was fast, and the customer service is excellent. I recommend this company.

8 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Mis sold item, not as advertised.

I ordered a Insulated Travel Cup, which advertises it as "Insulated to keep drinks hot or cold for hours". I took that to mean an hour or more on a commute, my drink would still be hot.

The first time I used it, an hour and a half after leaving home it was cold. The product was therefore useless for my commute.

I contacted customer services, it took a week for them to respond, they then asked me to perform some tests, which, I had already done (tried heating the mug before use using boiling water) etc. They also asked me if I had done it up properly, things like that.. Eventually they reluctantly gave me a postage label for me to post it back to them, for them to test.

They then told me they had received and tested it, and found no issue with it. So returned it to me, as they do not accept refunds on used products.

This is a scam, as the item does not perform as advertised, 'hot for hours' should not mean less than one hour, in the UK (not like I took it into sub zero temperatures). The only way to know if it works is to use it, and therefore forfeit your right to return it. I have been mis sold a product for £25 and a whole lot of hassle for weeks on end, to still end up with nothing but a totally cold cup of tea.

9 februari 2026
Review zonder uitnodiging
Logo Black + Blum

Antwoord van Black + Blum

Hello KP, Thank you for your review.

We would like to clarify that this matter was already resolved via email correspondence, where we provided detailed information regarding the product's expected performance and specifications.

As part of our quality assurance process, the product was tested by our Design Team and successfully passed the heat retention tests, performing within the expected parameters for its intended use.

We appreciate your feedback and remain available should you have any further questions or require additional assistance.

Beoordeeld met 2 van de 5 sterren

Don’t get fooled by the design. Not functional

It’s pretty terrible. It doesn’t keep heat, no more than few hours. Given the price, quite disappointing.. The design looks good until you start using it.. I bought five items all at once. I missed the return window. The ones still in boxes will be given away to charity..

15 april 2026
Review zonder uitnodiging
Logo Black + Blum

Antwoord van Black + Blum

Hello Jojolina, Thank you for your feedback.

We're sorry to hear that the products did not meet your expectations. We can see that your order included three different insulated products, each designed for different uses and with varying heat-retention performance characteristics.

While we understand your disappointment, the heat retention experienced in real-world use can vary depending on factors such as the product selected, pre-heating, fill volume, ambient temperature, and frequency of opening.

Should you wish to contact us about the product(s) you kept, feel free to email askme@black-blum.com

Beoordeeld met 2 van de 5 sterren

J'ai commandé une lunch box + un verre…

J'ai commandé une lunch box + un verre de remplacement. Le verre de remplacement n'est pas a la bonne taille, je me suis probablement trompée mais le site est tellement brouillon sur les verre de remplacement des lunch box en verre que l'on se perd quasi à tous les coups. Il serait bcp plus simple de proposer le verre de remplacement adéquat lors de la commande en laissant le choix au client évidemment. A croire que c'est fait exprès. Ce sont des produits chers et le service n'est pas a la hauteur.

2 oktober 2025
Review zonder uitnodiging

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