Blackacre Reviews 

A friend recommended Blackacre to us and we are so glad he did! Sam and the team created the most beautiful engagement ring for us that truly represented our aesthetic and wishes.

Sam was our contact throughout the entire process, guiding us through the different design stages with passion and patience, and sprinkling in educational titbits about gemstones and craftsmanship. We felt at ease right away and relaxed through out a process that could have been stressful, given that it was for such an important piece of jewellery! We were never under pressure to do anything we weren't ready to do, which allowed us the time to really think through our choices and ask all the questions we needed to. At the same time, Sam gave us honest advise about technical and design sensibilities that would produce the best quality ring possible.

We are so happy we with our bespoke ring, and we love the idea of passing it down as a truly unique family heirloom.

I cannot thank Laura and her team at Blackacre enough. They created the most beautiful, emerald engagement ring for my partner and the service throughout the whole process was impeccable. They took onboard the ideas that I already had in mind, and with their expert design skills and craftsmanship the team transformed it into reality and it was perfect. Would 100% recommend Blackacre, the entire experience was brilliant.

I approached Sam and Blackacre on the 1st of May, 2025, and within hours, had a lovely email back suggesting a consultation the very next day.

Following this, we were able to get an in person meeting arranged for the day following, where we were greeted by Sam and one of his team. This was perfect as we had a whole hour and a half dedicated to our ring, with no other customers in the office.

We were presented with an in depth overview of the ring designing process and an assortment of different centre stones of varying size and quality that Sam thought would suit our design.

Following this, we had a full quotation by the 6th of May, and by the 13th we had agreed a design and price.

Having paid a deposit, we received weekly progress photos of the 3D design, the wax models, the moulds, and the finishing, before the ring was completed on the 18th of June.

I proposed to my now fiancé yesterday and she totally loves the ring.

Overall, I could not be happier with how the process turned out. From what seems so daunting at first, Sam and the team make designing a custom ring so easy. I always felt listened to and valued as a customer, not just another number on a spreadsheet. Sam and the team were accommodating with our wishes and timeline too. To top it off, they provided us with a ring box, a gouache painting of the ring, and a lovely book which contained our GIA diamond certificate, care guide, and everything we needed to get insurance.

I hope the above overview convinces someone to take on Blackacre to design and create their engagement ring, as they are well and truly fantastic.

Henrietta and Laura provide the most wonderful bespoke service and make you feel truly special. Irrespective of what your budget is or what you have in mind for the engagement ring, I would really recommend meeting them and seeing what they have to offer. I could not be happier. Thanks, Blackacre team!

I had an excellent experience from start to finish. The customer service throughout was on point and kept me well informed. I'll be going back for more items for the family once the big q has been popped.
Thanks to all the team.

Blackacre were amazing to deal with, they made the experience a lot of fun and special.

They captured our vision of a ring we wanted perfectly and kept the communication high through-out the whole process. We loved the end result!

The team at Blackacre were faultless. Very friendly and engaged in the design process for my engagement ring. Laura was consistently brilliant and answered all of my questions. Together we came up with a design and they brought it into reality perfectly. I couldn't recommend the team more! They've created a unique engagement ring for my fiancé which she absolutely loves. We will be back for our wedding bands for sure!

Sam and team were absolutely brilliant from the outset, providing me with detailed and thoughtful information around their organisation, the process and design, timelines, and updates throughout. The team are incredibly personable, and go above and beyond to ensure they create the perfect piece of jewellery. I can't recommend them highly enough, it was a very enjoyable process and my fiancée is absolutely in love with the engagement ring.

I found Blackacre’s website while looking for earrings. After emailing, I went up to their offices to try on a similar pair and discuss my requirements with Laura who was very professional, knowledgeable and so welcoming. Throughout the making process, I was sent photographs of the cad design and castings which made it an exciting journey. I am totally thrilled with the earrings - beautiful design and very high quality.

They have subsequently remodelled an heirloom ring into a beautifully designed bracelet and I was very impressed by how much time they took to find the stones to colour match another of my jewellery pieces. They’ve also resized and refurbished another inherited ring which now looks amazing.

I can’t recommend Blackacre highly enough for a bespoke jewellers. Laura, Sam and the team have an obvious love of gemstones and design, and are committed to producing gorgeous pieces that they and their customers are proud of. Customer service is outstanding and I love the fact they are B-Corp Certified. Can’t wait to have another reason to use their services.

Couldn’t be happier with the process or the result. Sam and the entire team were brilliant - professional, knowledgeable, and genuinely passionate about what they do. From the very first meeting, they took the time to understand what I was looking for, guiding me through the bespoke design process with care and clarity.

The level of detail and craftsmanship that went into the engagement ring was outstanding. They translated my ideas into a design that felt both novel and timeless. The build process was smooth and efficient, with the finished ring delivered in under two months.

If you're looking for a Jeweller that combines creativity, precision, and a truly personal service... Blackacre is the place to go. They even offer an unofficial advisory service on the do's/don't of where and when to propose - if you so wish !

I used Blackacre to commission an engagement ring and couldn’t be happier with the experience. Henrietta and the team were incredibly friendly, accommodating, and professional throughout. They made the whole process feel very personal, guiding me through each step and answering all my questions with ease. The end result is a truly special ring. I would highly recommend them!

Incredible experience!

Every single detail of what we wanted with our ring design was taken care of and they gave us regular picture / video updates of it being made.

End result was exactly what we were after and thoroughly recommend using these guys!

I can’t speak highly enough of the experience we had with Blackacre. From the very first conversation, Henrietta and Sam were absolutely incredible — warm, knowledgeable, and genuinely invested in helping create something special. Their service throughout was nothing short of outstanding.

The ring itself? Utterly breathtaking. The craftsmanship and attention to detail are second to none, and it’s even more beautiful than we could have imagined. It’s been getting non-stop compliments, and rightly so!

What really sets Blackacre apart is the combination of world-class quality and a truly personal, caring approach. It made the whole journey not just seamless, but really memorable.

We had such an amazing experience that I’ve already recommended Blackacre to my brother and to any friends who ask — and will continue to do so without hesitation.

Thank you again for everything — it was an all-round exceptional experience, and we couldn’t be happier.

As someone with little experience in design, the thought of designing a bespoke ring with a jeweller was very daunting. However, Sam, Laura and Henrietta were wonderful to work with throughout. Sam provided an excellent initial overview of diamonds, settings and stone integration. It was also evident from the first meeting that Blackacre values attention to detail and expert craftmanship in every piece. The team organised several meetings to assist with the ring design and eventually produced a CAD design that exceeded expectations, incorporating all of the elements discussed. Importantly, I didn’t feel rushed during the process, and communication throughout was fantastic. The team also sent regular photo and video updates during the ring's creation, which was greatly appreciated.

The overall finish was beautiful, and my fiancé was blown away when seeing the ring for the first time. I would highly recommend Blackacre to anyone searching for a bespoke engagement ring!

I can’t recommend Sam and the team at Black Acre highly enough. They designed and created a beautiful bespoke engagement ring for my fiancé, and the entire experience was nothing short of exceptional.

From not knowing anything about jewellery or where to start, Sam very patiently educated me through the process, and the whole experience was personal and refreshingly unpretentious.

Their creativity and craftsmanship brought the vision to life beautifully, and they’re excellent at keeping you updated with each stage of the rings development.

If you’re not sure where to start, or have a strong vision, and you want someone who is patient, genuinely cares about the details, and delivers extraordinary work, give these guys a shout.

The process of finding a ring was quite daunting to begin with and after countless hours searching we came across Blackacre and decided to find out more.

Henrietta replied to our initial query very quickly, taking onboard our requirements and parameters to setup a video call (given our distance away).

Henrietta went to great lengths to demonstrate to us over video the options we have for our budget, as well as providing expertise on what goes with what.

After deciding on a configuration the wheels were put into motion as our creation began, we were kept updated at numerous points along the way with updates via email of the different stages and pictures of the process without giving anything away of the 'big' reveal.

Once complete we setup a face to face with Henrietta in London on a date of our choosing to collect, had a very friendly chat to go over the ring and anything going forwards.

All in all the experience couldn't have gone any better.

Excellent customer service and truly unique and timeless designs - helped me design a ring that my fiancée loved, educating me on each step of the process and keeping me up to date throughout. Very responsive, thoughtful and transparent throughout.

As someone who had absolutely no idea where to start when trying to buy an engagement ring, I am thankful that I was lucky enough to stumble across Blackacre.

Laura and Sam turned a daunting task into a genuinely enjoyable experience. My now fiancee loves the ring as they absolutely nailed the brief.

One of the best companies I have ever had the fortune to deal with.

Henrietta and the team were amazing in helping me design my fiancé’s engagement ring. From the first consultation to the pick up stage, the team were super enthusiastic, supportive, gave me ample information to help me make decisions, and kept me updated throughout the process. A truly bespoke experience that I’d recommend to anyone considering designing a ring.

An exceptional experience from start to finish. Laura and Henrietta were extremely accommodating to all our requests, and were helpful and knowledgable throughout the whole process. Designing the ring was a joy, and both myself and my fiancée enjoyed it greatly. I could not recommend Blackacre enough.