blackcircles Canada Reviews 

293
•
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

This was the third time using Blackcircles and once again I was not disapointed. Website is easy to use, the delivery was fast and the support staff were amazing. I recommend Blackcircles to all my... Toon meer

Beoordeeld met 1 van de 5 sterren

Online site doesn't specify what wheel seat type it is and customer service is not knowledgable or doesn't help at all. First customer service agent I got matched with didn't message me at all a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great experience for purchasing my new winter tires! I had never heard of Blackcircles before last week, and my friend told me he bought his tires online, and how it was so fast for delivery. The agen... Toon meer

Beoordeeld met 5 van de 5 sterren

Purchased a set of winter Contis for my 2026 Mazda CX5 and I cannot believe how quickly they were delivered to my home. And the big box stores could not beat the price. Definitely recommend Blackcircl... Toon meer

Bedrijfsgegevens

  1. Automaterialenwinkel
  2. ook in
  3. Auto-accessoire winkel
  4. Velgenshop

Geschreven door het bedrijf

Blackcircles.ca is a Canadian company whose head office is in Montreal. Our main objective is to offer our customers a level of service that is unrivalled in Canada as well as some of the most competitive prices on the market. Our customers can choose between 2 options: Purchase tires with home delivery in 3-5 days in most cases Purchase tires with installation: the customer chooses the garage and the appointment date and time, and we take care of the rest!


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

293 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 67% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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4,2

Alle reviews

(293)

184 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Montreal pot holes got the best of me

Montreal pot holes got the best of me. Tire ordered and delivered within 5 days.
Only critique is they don't provide a tracking number.
I've been in Transportation industry for over 30 years and that's a No-No!
All in all fantastic.

20 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Black circles run rings around others

Ordered 2 sets of tyres lately with black circles 2 sets khumo tyres and great service and good price (can’t say great as price of rubber is huge atm) however quick to sort and find my preferred fitters. Even though second set were delayed they kept me informed and had them fitted next day which was convenient from r me

1 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Love this place

Love this place. I ordered tires last year and rims this year. Order placed without issue and product shipped fast. Would definitely use them again and again.

5 juni 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

The prices are attractive but customer service is not

The prices are attractive, but the customer service is poor and unacceptable.

An email requesting clarification on when my order would ship went unanswered for more than 72 hours, and no tracking information was provided until after the delivery had already occurred. As a result, the tires were simply left on my front doorstep for over 12 hours without any notice. In an era where porch theft is increasingly common, this level of disregard for basic communication and delivery transparency is inexcusable. Had I been informed when the shipment was dispatched or provided with tracking information in a timely manner, I could have arranged for someone to secure the delivery. I was fortunate the tires were still there when I returned. Unfortunately, this is not the first time that this occurred. Such issues can easily be prevented as is evidenced by many other companies these days.

On top of this, the company’s promotional discounts are poorly explained and lack clarity regarding what they actually cover, leading to confusion and a frustrating checkout experience.

If price is the only factor you care about, then this might be the company for you. Otherwise, you may wish to think again before ordering.

17 juni 2026
Review zonder uitnodiging
Logo blackcircles Canada

Antwoord van blackcircles Canada

Thank you for your feedback. We sincerely apologize for the frustration and inconvenience you experienced. At Blackcircles.ca, customer satisfaction is our top priority, and we understand how important timely communication and delivery visibility are, especially when receiving large and valuable items such as tires. Unfortunately, we rely on our shipping partners to provide tracking information for each order. While we always aim to share tracking details as soon as they become available, there are occasions when deliveries are completed before the tracking information is received and uploaded to our system. We understand how frustrating this can be, particularly when it prevents customers from making arrangements to secure their delivery. Please know that we are actively working every day to improve communication and coordination with our shipping partners so that we can provide a better tracking experience and a higher level of service for our customers. We also appreciate your comments regarding our promotional offers and discounts. Clear communication is important to us, and we will share your feedback with the appropriate team as we continue improving our customer experience. Thank you for taking the time to share your concerns. Feedback like yours helps us identify opportunities to improve the service we provide.

Beoordeeld met 1 van de 5 sterren

Broken/faulty TPMS sensors

Broken/faulty TPMS sensors. Company comes back to contact me and discuss the issue, than ghosts me. TWICE. Dealt with a Nathen guy at first, apparently he was let go creating a delay in the process but then i get Patrick Arcaro who was the last customer service rep I've dealt with. left me in the air just the same as the first after messaging AND calling stating the problem would be resolved. STILL NO REPLY. STILL FAULTY TPMS SENSORS

Edit: 2 days passed, no reply yet. Feel like im being left on read and they are 'doing right' by replying to me. Havnt recieved contact...

21 februari 2026
Review zonder uitnodiging
Logo blackcircles Canada

Antwoord van blackcircles Canada

We sincerely apologize for your frustration and for the poor experience you've had with the TPMS sensors. This is not the level of service we strive to provide, and we are truly sorry for the inconvenience and lack of communication you've experienced. Our Service Team will be reaching out to you immediately to review your case and work with you to find the best possible solution. We appreciate you bringing this matter to our attention and giving us the opportunity to make things right. Thank you for your patience, and we look forward to speaking with you soon.

Beoordeeld met 5 van de 5 sterren

I had a great experience with this…

I had a great experience with this company, ordered a set of tires on Sunday, said it would arrive in 2-3 business days and I received them in 2 with no issues. Will definitely be buying my next set here again.

12 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Good price & fast shipping

It was my first purchase with Blackcircles, and the whole shopping experience was smooth. Key highlights: best price for the tire model I was looking to purchase; fast shipping; tires received were produced a couple of months before the purchase date.

22 mei 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

This is the first time my friend…

This is the first time my friend advised me to try BlackCircle which I have never heard of before. I contacted them and selected the tires I want and voila, they were at my house on the day they said it would be delivered.
I know they are not the cheapest but I feel better knowing they are not Chinese make or are they?

6 mei 2026
Review zonder uitnodiging

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