blackhawkjapan.com Reviews 

401
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Great service Allround, from my order verification to postage delivery time everything went very smoothly. I was impressed with the communication at every stage. Highly recommended. Yours sincere... Toon meer

Beoordeeld met 5 van de 5 sterren

Product sourcing is fast. Any delays are quickly updated. Pricing most competitive compared to Negun, RHD, Easy Cars Japan or Compass Auto. Rewards system is what can be improved. The threshold... Toon meer

Beoordeeld met 5 van de 5 sterren

I have been buying off Black Hawk Japan for the last 3 years now and the communication has been excellent. Delivery is fast and great DHL in NZ is awesome. The product is 100% top quilty

Beoordeeld met 2 van de 5 sterren

I have ordered parts from them on 3 occasion and will never deal with them again. Each time it took over 3 weeks to ship them (not the transportation, just the preparation) and you have to... Toon meer


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

401 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(401)

156 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Bought GT86 parts and garnishes

Bought GT86 parts and garnishes. At first I was skeptical. Took a bit before item got dispatched. But I assumed its because they are acquiring stock. Product I ordered arrive eventually. Well packed complete with instructions on install.

Small items are cheap to ship. And arrive fast when dispatched.

Big items arrive fast too but will incur high shipping cost, because they use dhl.

But if you don't mind then its good.

If not, stick to small items.

Id buy from them again.

Only wished they have boat shipping. I know its 3-4 months wait. But it would be cheaper to ship bulky items.

28 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Satisfaction

Quality japanese performance parts at affordable prices, great firendly customer service made it easy to be a regular customer, while building my project, will definatly reccommend Blackhawk Japan to other jdm car lovers in New Zealand.

24 september 2025
Beoordeeld met 2 van de 5 sterren

Too long time to receive my item..

Too long time from I ordered to delivery, without any update until I send email to ask.
I ordered it on 19 July 2025
Delivery 30 Sep 2025

At lease you have to let the customer know when order, update them why and when will the eta time.

19 juli 2025
Logo blackhawkjapan.com

Antwoord van blackhawkjapan.com

Thank you very much again for the order and we apologise for the delay.
We will do our best to prevent such miscommunication in the future as we do contact customers about delays in their order but it seems that we missed to contact you this time as the manufacturer has missed their delivery date without informing us about it.

Beoordeeld met 5 van de 5 sterren

Great experience

The lead time was immediately communicated, and they made sure I was comfortable with it before moving forward. To my surprise, the items were delivered 60 days earlier than expected! Tracking was uploaded into the Shop app when it was available and was active as soon as it was added. Everything was smooth and well-handled from start to finish. Great experience!

26 september 2025
Beoordeeld met 5 van de 5 sterren

Great

Great, best price I could find, and arrived in good time, faster than some parcels in my own country arrive..

24 september 2025
Beoordeeld met 1 van de 5 sterren

They selling items that out of stock!

19 september 2025
Review zonder uitnodiging
Logo blackhawkjapan.com

Antwoord van blackhawkjapan.com

Thank you very much again for the order and we deeply apologise about the issue.
We do our best to keep our catalogue up to date but we do miss updating sometimes. We will definitely work on improving our processes so that such issue does not happen in the future.

Beoordeeld met 1 van de 5 sterren

TARIFFS AND CHARGES

TARIFFS AND CHARGES - CHARGED ME 350% --- THATS RIGHT -- THREE HUNDRED FIFTY PERCENT- NOT 15, NOT 25, NOT 50% - 350 %

I CONFRONTED BLACKHAWK ABOUT IT AND THEY SAID ITS IN THE TERMS YOU SIGNED UP FOR

PREDATORY HIDDEN FEES SHOULD HAVE A LIMIT -- WHAT IF IT WAS 1000$ - -ITS INT HE TERMS AND TOO BAD?

I ORDERED $10 GASKETS, 27$ TOTAL PAID TO BLACKHAWK -- THEN UPS HITS ME WITH $35 FEES
BLACKHAWK IS DOING NOTHING TO HELP

ALSO BLACKHAWK SHOULD UPDATE THEIR BUSINESS NOTICES, AND REARRANGE THEIR PRACTICES TO ALLOW CUSTOMERS SOME HEADS UP THIS EXORBITANT FEE CAN HAPPEN.. THEY HAVE NOT RESPONDED THAT THEY WOULD.

AVOID THIS COMPANY UNLESS YOU WANT TO GET HIT WITH 350%

MY WIFE BOUGHT OVERSEAS THIS WEEK AND HER COMPANY ALLOWED PRE PAY THE TARIFF WHICH ALLOWED HER PACKAGE TO BREEZE THRU

NOT BLACKHAWK

8 september 2025
Review zonder uitnodiging
Logo blackhawkjapan.com

Antwoord van blackhawkjapan.com

Thank you for your order and we apologize for the inconvenience.
We have been in contact with UPS since you informed us about the issue. UPS has informed us that the customs failed to identify the items as items that are manufactured in Japan, even though we set Japan as the country of origin on the invoice. UPS is currently looking into the issue and it is still under investigation. We apologise again for the inconvenience and we hope that you understand that we are putting all efforts into looking into the issue.

Beoordeeld met 1 van de 5 sterren

Scam website

I purchased an item off their website, paid in full including shipping. I received an order confirmation email. i then received an email telling me the item wasnt in stock, and that I would be fully refunded. they have never refunded my money. Absolute scam!

21 juli 2025
Review zonder uitnodiging
Logo blackhawkjapan.com

Antwoord van blackhawkjapan.com

Thank you very much again for the order and we apologise that the item was not available anymore from the manufacturer. However, we have right away cancelled your payment authorization for the item once we confirmed the issue with you Therefore, the amount was not deducted from your credit card to begin with. Please do check your card transaction details for reference.

Beoordeeld met 5 van de 5 sterren

It doesn’t get better than this

I think this is the only part i’ve ever bought for my car (1992 mr2 rev 1) that’s ever fit first time with my issues at all. This is the third full exhaust system i’ve bought and the quality of the welds and the finish on the material is far superior to anything i’ve had before. It also came with all the hardware I could possibly need, which was a pleasant surprise given that i could not find the hardware anywhere. Their customer service was also very good and the shipping was over a month before I was expecting to receive the item. Overall, probably the best experience i’ve had buying upgraded parts for this car since i’ve owned it. Definitely well worth the money and slightly longer waiting time (only 2 weeks or so). I can strongly recommend this company to anyone looking for aftermarket parts for their japanese cars.

25 augustus 2025
Beoordeeld met 5 van de 5 sterren

Great costumer service

Great costumer service. Quality product as listed in the description. As a customer i will recommend my friends this website for any updates they need for their show cars . Thank you nice doing business. I will come back to buy more.

24 augustus 2025

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