Blazzing Fire Reviews 

I did not get my complete order filled. My fire table was missing the NG conversion kit. I was told they would respond to me asap via email. I had to call them back twice to get confirmation that they were going to ship the conversion kit. I was promised a return email to confirm...that never showed up either. Very disappointed. As for the fire table, the electronic starter doesn't work and the flame is not as strong/powerful as was lead to believe.

Excellent product, fast shipping with reliable updates. Fit our fireplace perfectly. Even received a handwritten card in the shipment. Won't hesitate to purchase from again in future.

The price and the quick response. I ordered a fireplace insert and it is a Christmas gift for my wife. I can't rate it yet until after I install it. I will say this, if they are as sincere as they were with their text to me it will be a great company to deal with!! Also, people please give honest reviews. You're hurting yourself and everyone else if you don't!!!

Best pricing, great customer service, fast shipment.

First shipment was damaged. Customer Service was easy to reach, responsive and quick to ship out a replacement. Would have given Five Stars but boxes for both shipments were pretty beat up upon arrival and product should have had more protective packing material.

Perfect product and amazingly fast shipping!

All was great. The price, delivery, I haven't installed the unit yet but the way it was packaged I expect that to be great too.

Great prices, love our fake fire looks so real in our fireplace

Easy to use website and quick shipping.

Free, prompt delivery.
No additional sales tax.
Excellent product.

Great experience. Product is more than expected, fast delivery.

These folks had a good price - comparable to others but with free shipping AND no tax- they won my money. After purchasing, a competitor slashed their price and I called Blazzing Fire. While Blazzing Fire couldn't match the price from the competitor (because the competitor was in violation from the manufacturer for even offering that price), Blazzing Fire did give me a free cover - which I thought was a very nice gesture!

They knew the product and delivery was very quick, no hassles.

I made a mistake in my online order which I didn’t notice for 2 days. Rang the customer service line, got quickly through to an informed agent who took ownership and called back an hour later with everything all confirmed. Online stores are convenient but having good customer service there when you need it is invaluable!

Fair price detailed information

High quality product, customer service was excellent.

I love the product - I had trouble with the delivery - fedex problem and the team I purchased the product from advocated for me to FedEx and found the package - great product, great service!

The item arrived as described. It was very well packed and arrived in a timely fashion.

Wouldn't fit my pipe..even called to confirm fitment and was told it would fit..very cheap
Construction...would not buy again

So happy with my purchase. The fireplace insert is beautiful and I definitely love the heat feature as well! This will definitely save me from the wear and tear of bringing the logs up to the second floor!