Blinds Parts Direct Reviews 

Delivery was quick but on receipt, the roller cord and mechanism were not compatible. We had to go out and buy the correct part. However, customer services were very responsive and if we had more time, I am sure they would have despatched a new part. They refunded our additional costs to sort out the problem. So in summary, good dispatch and customer service, poor quality control.

I bought some replacement parts for roller blinds. They didn't match, customer service was very helpful in resolving this.

Not much in the way of communications to let you know if it had been dispatched, or any instructions on using the parts, but otherwise it all arrived promptly and well packaged, and the parts are working well so no complaints really.

Good price, fast delivery, easy to fit and looks good.

I was disappointed with customer service as I had a query on my order - I tried to call to discuss but answer machine was full. I also sent 2 emails with no response…not sure I would use this company again.

I should have received my goods at the end of last week but no sign of them. My local post sorting office (very efficient) said that it didn't have enough tracking information from the company. I have rung the company's number (a Bridgnorth code but a London address - weird) and it's full and can't take messages. I have emailed but as yet no response. This is very poor service. Avoid this company. They don't want to know.

I am trying to get in touch with this company having placed an order last night - no response to emails and contact no. on website does not exist. Have I been scammed?

Arrived early and, as far as I can determine, the parts are identical to the originals. So glad I didn't have to buy the whole assembly from the original supplier.

Ordering was simple. Delivery was quick (despite postage costing more than the product - thanks, Royal Mail). Parts were exactly what I needed.

Unfortunately the clips were not the ones I thought I had ordered but that was my fault not Blind parts I can not fault this company.

Purchased parts over a week ago. Tracking says they have more shipped and seller will not communicate with me.

Update: parts arrived and were as expected. Communication with
customer service was poor.

It does what it says on tin and it arrived in rapid time, much to my surprise.

Right parts, good price, quick delivery - 5*

Quick delivery and good products

The. Parts I ordered were exactly right was mended in no time and look new again

Efficient service

Excellent product and quick service thanks

Rubbish because I haven't even received them yet.

Great service fast delivery and friendly communication well done ..