The engineer Chris Troy from blockbusters had carried out drainage work at mine and to be honest he’s a hard-working person. I was happy with everything,he took his time with doing the job he’s done h... Toon meer
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Lees wat reviewers zeggen
In my last review- I clearly advised of the issues experienced with Blockbusters. Their response may lead customers to believe that the issue was sorted as they wrote 'Following a full interna... Toon meer
Emily was a fantastic surprise to have show up so swiftly and an absolute privilege to have her in my home fixing my blockage. Polite, friendly, knowledgeable and determined to solve the is... Toon meer
Chris Troy was a very happy chap done an outstanding job was my Blocked drain outside very impressed over all with the job what he has done from BLOCKBUSTERS TEAM
Bedrijfsgegevens
Geschreven door het bedrijf
With over 30 years of experience in the drainage and plumbing industry, we are proud to be a part of the London Drainage Facilities group of companies since May 2025. As part of this well-established and trusted group, we continue to deliver the same exceptional services, now supported by even greater resources and expertise. We specialize in providing efficient, cost-effective, and reliable solutions for both residential and commercial clients across the South East of England. Our highly skilled engineers are committed to resolving all types of drainage and plumbing issues, from emergency call-outs to routine maintenance and complex installations. Whether you're dealing with a blocked drain, a plumbing leak, or need a new system installed, BlockBusters is here to offer fast, professional solutions that minimize disruption. Since joining the London Drainage Facilities group, we are able to enhance our service offerings, drawing on additional resources, cutting-edge technology, and an even wider network of specialists to ensure your needs are met with the utmost care and professionalism. With our combined experience and commitment to first-time fixes, we remain dedicated to delivering the highest standards of customer service and satisfaction. From emergency repairs to long-term maintenance, BlockBusters Drainage & Plumbing Services, as part of the London Drainage Facilities family, is your go-to provider for all things drainage and plumbing.
Contactgegevens
The Old Barn, Ranscombe Lane, BN8 6AA, Lewes, Verenigd Koninkrijk
- blockbusters.co.uk
4,5
Uitstekend
42 reviews
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Heeft 66% van zijn negatieve reviews beantwoord
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They know what they're doing
Our drain was unblocked within 45 minutes. Zac knew exactly what he was doing. Thanks.
19 maart 2026
Review zonder uitnodiging
Lee Berry completed a lot of work for…
Lee Berry completed a lot of work for us he was always polite and kept us fully informed throughout would definitely recommend
20 maart 2026
Review zonder uitnodiging
Great service from Joshua Sharkey 🌟
19 maart 2026
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Fraudsters
I paid for a full drain cctv survey report. I never received it. No contact from the company, no refund. Very rude.
I waited for a very long time.
They took my money and didn't perform the service.
Avoid at all cost!
25 juli 2025
Review zonder uitnodiging
Antwoord van BlockBusters Drainage and Plumbing Services
Thank you for taking the time to leave your feedback.
We have tried to locate your details on our system but, unfortunately, we’re unable to find a record that matches the information provided.
That said, we’re very keen to understand your experience fully and assist where we can.
Please contact our team at your earliest convenience on
0800 136 658 or email us at info@blockbusters.co.uk, and we will gladly look into this further and work toward a resolution.
We look forward to hearing from you.
Kind regards,
The BlockBusters Team
Highly recommend
After a failed washing machine installation due to a suspected blockage, I called blockbusters and Sam came out same day despite it being an incredibly busy time. He did an excellent and thorough job, identifying the problem and talking me through the process as he resolved it. Would highly recommend!
13 december 2025
Review zonder uitnodiging
Antwoord van BlockBusters Drainage and Plumbing Services
Thank you so much for your great review. We’re really pleased to hear that Sam was able to attend on the same day, especially during a very busy period, and resolve the issue thoroughly. His clear communication and methodical approach are exactly what we pride ourselves on at BlockBusters.
We’ll be sure to pass your kind feedback on to Sam — he’ll really appreciate it. Thank you again for the recommendation.
Blocked drain
Max came to our property as we had a drain that was blocked up .
Wow what an amazing guy , he knew his job and how to deal with the problem very quickly.
Very professional would highly recommend him .
He's very polite , well mannered and lovely to talk too.
Many thanks again .
28 november 2025
Review zonder uitnodiging
Antwoord van BlockBusters Drainage and Plumbing Services
Thank you so much for your fantastic 5-star review!
We’re delighted to hear that Max provided such a professional and efficient service while resolving your blocked drain.
His polite manner, clear communication, and friendly approach are exactly what we pride ourselves on at BlockBusters.
We’ll be sure to share your kind words with him — he’ll be thrilled to know the difference he made.
Thank you again for the recommendation and for choosing BlockBusters.
Great friendly and informative engineer
Max who came out this evening was friendly, informative, sorted the blockage efficiently and also recommended some further actions to prevent reoccurrence.
I would have given 5 stars if communication re visit had been better. No indication of an estimated time given, just that it would be today. I did ring and enquire but call agents could only tell me where I was on the job queue and not an indication of time which when you don’t have a working toilet was not ideal.
27 november 2025
Review zonder uitnodiging
Antwoord van BlockBusters Drainage and Plumbing Services
Thank you for taking the time to leave your 4-star review.
We’re really pleased to hear that Max provided friendly, informative service, resolved the blockage efficiently, and offered clear advice to help prevent it from happening again.
He’ll really appreciate your kind words.
We also appreciate your honest feedback regarding communication.
We completely understand how important accurate time updates are — especially when you’re without a working toilet.
Your comments have been shared with our Customer Experience team so we can continue improving the way we communicate estimated arrival times and queue positioning.
Thank you again for your feedback, and we’re glad we were able to get everything sorted for you.
If you need anything further, we’re always here to help.
Trouble with your pan? Zak’s your man.
From the very first point of contact to Zak arriving quickly to sort out our problems we found Blockbusters a great company to deal with with.
There is no money in the world that could make me deal with other folks poo, but Zak took it all in his stride and resolved the problem quickly and efficiently.
1 november 2025
Review zonder uitnodiging
Antwoord van BlockBusters Drainage and Plumbing Services
Thank you for your brilliant 5-star review! We’re so pleased to hear that your experience — from first contact through to Zak’s visit — was such a positive one. Zak will be thrilled to know his quick response, professionalism, and great attitude made such a difference. He’s certainly not afraid to roll up his sleeves and get the job done right!
We really appreciate your kind words and recommendation — thank you for choosing BlockBusters.
Aaron your Engineer did an excellent…
Aaron your Engineer did an excellent job of clearing my blocked toilet.
His patience and expertise was phenomenal.
He had a very tough job of clearing the blockage, but he did so with the patience of a saint.
A huge thank you for sending out someone like him to help me. An excellent man he is also, very polite and reassuring.
Thanks a million! And my heartfelt gratitude to Aaron for his hard work.
My apologies for the wipes that caused the blockage. I bought them from Aldi store, it's misleading because it says ' Flushable ' on the packet. Now I know it's obviously not . I do apologise once again for the inconvenience which I have caused.
Thank you, thank you so much.
Mrs Nalini Sharma
26 Maine Close Dover
Ct16 2az
29 oktober 2025
Review zonder uitnodiging
Antwoord van BlockBusters Drainage and Plumbing Services
Thank you so much for your wonderful 5-star review and kind words about Aaron. We’re delighted to hear how impressed you were with his professionalism, patience, and determination in resolving such a challenging blockage. He’ll be so pleased to know his efforts made such a positive difference and left you reassured throughout.
Your honesty and appreciation mean a great deal to us — we’ll be sure to share your message with Aaron and the wider team. Thank you again for taking the time to share your experience and for choosing BlockBusters
Sam at Blockbusters
Sam at Blockbusters came out to fix an emergency drain issue. He was brilliant. Job done and also a thoroughly nice guy. We will definitely use Sam and Blockbusters for any future help we need.
23 oktober 2025
Review zonder uitnodiging
Antwoord van BlockBusters Drainage and Plumbing Services
Thank you so much for your kind words and 5-star review!
We're delighted to hear that Sam provided brilliant service and got your emergency drain issue sorted quickly.
We’ll be sure to pass your feedback on to him — he’ll be thrilled to know he made such a great impression. We really appreciate your trust and look forward to helping again whenever you need us.
Zak was quick to diagnose and rectify…
Zak was quick to diagnose and rectify the problem of a blockage in our drain. Super professional, polite and friendly!
9 oktober 2025
Review zonder uitnodiging
Antwoord van BlockBusters Drainage and Plumbing Services
Thank you for taking the time to share your feedback. We’re so pleased to hear that Zak provided such a positive experience — diagnosing and resolving the issue quickly while maintaining our high standards of professionalism and friendliness.
At BlockBusters, we pride ourselves on delivering fast, reliable service with a smile, and it’s great to know Zak upheld that commitment. We’ll be sure to pass on your kind words to him.
Thanks again for choosing BlockBusters!
— The BlockBusters Team
Excellent service for a blocked drain…
Excellent service for a blocked drain full of wipes!!!
Eli was extremely friendly, professional and accommodating to explaining things to my very interested son.
If only all people were this customer focused and obligating in their jobs.
Many thanks for putting right such a horrible situation and with such enthusiasm. I can recommend this company by my personal experience.
18 maart 2025
Review zonder uitnodiging
Antwoord van BlockBusters Drainage and Plumbing Services
Thank you so much for your fantastic feedback! We’re delighted to hear that Eli not only resolved the blocked drain efficiently but also took the time to explain things in such a friendly and accommodating way. It’s wonderful to know that his customer-focused approach helped turn a difficult situation into a positive experience for you (and your son!).
We’ll make sure your kind words are passed on to Eli – he’ll be thrilled. We truly appreciate your recommendation and look forward to being there should you ever need us again.
Professional and polite,Zak attended…
Professional and polite,Zak attended our property to fix a blocked soakaway in eastbourne. Good advice and reassurance given. Would recommend block busters.
9 september 2025
Review zonder uitnodiging
Antwoord van BlockBusters Drainage and Plumbing Services
Thank you for your kind review! We’re so pleased to hear that Zak provided a professional and polite service while resolving the blocked soakaway at your property. It’s great to know his advice and reassurance made a difference to your experience.
We’ll be sure to pass your feedback on to Zak – he’ll really appreciate it. Thank you again for recommending BlockBusters!
Super cheerful, friendly, helpful gentleman
Super cheerful gentleman, fixed the plumbing issue within 20mins.
22 augustus 2025
Review zonder uitnodiging
Antwoord van BlockBusters Drainage and Plumbing Services
Thank you for your lovely feedback! We’re delighted to hear our engineer brought a cheerful approach and had your plumbing issue fixed so quickly. We really appreciate you taking the time to share your experience and look forward to helping again in the future.
They get the job done
Having a water leak for 114 days is not great, although Blockbusters were only informed on the 5th May. After repairing a break in the supply pipe, there was an additional invisible leak in the garden under four inches of concrete, which after full investigation, was repaired fully by the 6th August. Staff are very polite, and very tidy..
6 augustus 2025
Review zonder uitnodiging
Antwoord van BlockBusters Drainage and Plumbing Services
Thank you for taking the time to share your experience. We completely understand how stressful and disruptive a long-standing leak can be, and we’re pleased that once BlockBusters were made aware, our team were able to fully investigate and resolve the issue for you.
It’s great to hear our engineers’ politeness and tidiness stood out during the works – we’ll be sure to pass your feedback on to the team. We really appreciate your patience throughout the process and are glad we could bring the matter to a full resolution.
Professionalism
Zak, Aaron, Mikey and today Jamie showed absolute professionalism, empathy, articulation and clean work during their work at our home. Highly valuable staff with incredible demeanor always looking to go the extra mile just to make a customer feel cared for.
21 juli 2025
Review zonder uitnodiging
Antwoord van BlockBusters Drainage and Plumbing Services
Thank you so much for your fantastic 5-star review!
We’re thrilled to hear that Zak, Aaron, Mikey, and Jamie delivered such a high standard of professionalism, empathy, and cleanliness during their work at your home.
We take great pride in our team’s commitment to going the extra mile and ensuring our customers feel valued and cared for.
Your feedback means a lot to us, and we truly appreciate you taking the time to share your experience.
We look forward to serving you again in the future!
Best regards,
The Blockbusters Drainage and Plumbing Team
Great service
Great service, Jamie was polite, listened to what was required, got on with it and finished within the hour - great
18 juli 2025
Review zonder uitnodiging
Antwoord van BlockBusters Drainage and Plumbing Services
Thank you so much for your kind review!
We’re really pleased to hear you received great service from Jamie. It’s fantastic to know he was polite, attentive, and efficient—just what we aim for at Blockbusters. We’ll be sure to pass your feedback on to him.
If there’s anything else we can help with in the future, don’t hesitate to get in touch.
Best regards,
The Blockbusters Drainage and Plumbing Team
Satisfied and pleased customer. .
Zak arrived as scheduled .
Managed to clear and take away four bags of silt, pine needles , leaves & tree debris from the blocked drain by my car park space .
Which floods badly after heavy rain .
The trees shed all year round and the tarmac is sloping , due to neglect , by a management company
My car often ends up in a “lake “after heavy rain .
Without wellies I get soaked feet .
Price as per the quote for an hour .
Very pleased with the service. .
Highly recommend Zak and Sophie .
Great customer service .
In constant contact with the team .
Thank you Zak .
6 juli 2025
Review zonder uitnodiging
Antwoord van BlockBusters Drainage and Plumbing Services
Thank you so much for taking the time to leave such a detailed and thoughtful review!
We’re really pleased to hear Zak was able to resolve the drainage issue so effectively—and in such challenging conditions. Clearing that level of debris is no small task, and it’s great to know the service lived up to expectations. We completely understand how frustrating it must be to deal with flooding near your car park space, and we’re glad we could help make a difference.
We’ll be sure to pass your kind words on to both Zak and Sophie. They’ll be thrilled to know they made such a positive impression.
Thank you again for recommending Blockbusters. We're always here when you need us.
Best regards,
The Blockbusters Drainage and Plumbing Team
Always reliable and trustworthy team
Always reliable and trustworthy team! Never has any issues with the guys that have come out to sort any drainage and unblocking issue.
Have had to use them several times via the council over the last two years and the guys are always so nice and friendly and non judgmental. Thank you Charlie for your help this evening and to the other guys in the past.
4 juli 2025
Review zonder uitnodiging
Antwoord van BlockBusters Drainage and Plumbing Services
hank you so much for your kind words! We're delighted to hear that you've consistently had a positive experience with our team, whether it's been for drainage issues or unblocking services. It's great to know that Charlie, along with the rest of the team, was able to help and provide excellent service. We truly value your continued trust and are always here whenever you need assistance again.
Thanks again for choosing BlockBusters Drainage and Plumbing, and we look forward to helping you in the future!
Fuss free drain unblocking
Zak was friendly, polite, calm, knowledgeable, quickly cleared the blockages in our drains, identified the cause and showed it to us explaining and recommending the need for a repair. He called to say when he was on his way, and arrived not long after I had phoned Blockbusters to request that someone came out. Great service.
1 juli 2025
Review zonder uitnodiging
Antwoord van BlockBusters Drainage and Plumbing Services
Thank you for your fantastic feedback! We’re so pleased to hear that Zak provided friendly, professional service and was able to quickly resolve the blockage while keeping you informed throughout the process. His expertise and calm approach truly reflect the high standards we aim for. We’ll be sure to pass along your appreciation to Zak for his excellent work!
Thank you again for choosing BlockBusters Drainage and Plumbing. If you need any further assistance, don’t hesitate to reach out!
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