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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

First purchase (pants) cheap quality that makes a swishing noise with every step you make and not breathable. Organised an exchange. Yes they did apply a credit however had to pay the shipping cost ag... Toon meer

Beoordeeld met 3 van de 5 sterren

As a New Zealander I feel misled by the bluebungalow.nz website. The address suggests there is a NZ based operation. However, after paying I found I'd been charged a foreign exchange fee! Also, the... Toon meer

Beoordeeld met 5 van de 5 sterren

I have purchased both instore and online at Blue Bungalow. Both methods were easy. Instore of course has benefits of seeing, feeling and trying on garments but my online experience was good. Del... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Every item fit perfectly and for the items that just weren't quite right the returns/exchange process was so easy! They have great variety so can stock up on wardrobe essentials and more trendy pieces... Toon meer

Bedrijf heeft geantwoord

3,7

Gemiddeld

TrustScore 3.5 uit 5

44 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 44% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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Beoordeeld met 1 van de 5 sterren

First purchase (pants) cheap quality…

First purchase (pants) cheap quality that makes a swishing noise with every step you make and not breathable. Organised an exchange. Yes they did apply a credit however had to pay the shipping cost again. I am exchanging for a jumper and yet to receive it. I do not hold high hopes and I would not recommend.

23 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Item Return

I contacted the team re a return and received a great outcome such as pleasure dealing with Blue Bungalow amazing customer service

15 april 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Blue Bungalow has no New Zealand operation

As a New Zealander I feel misled by the bluebungalow.nz website. The address suggests there is a NZ based operation. However, after paying I found I'd been charged a foreign exchange fee! Also, the
help @ bluebungalow.nz that appears online IS INOPERABLE. So, not helpful for Kiwis. I am unlikely to buy more from this site and will look for local operators. Dresses I ordered are fine for quality but sizing is odd- one dress is smaller than expected and the other is larger! Go figure.

14 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing clothes and quality

Amazing clothes and quality, speedy delivery, and fantastic communication when you require assistance. Local brand so even better. Hughly recommend.

3 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fabulous customer service and…

Fabulous customer service and assistance. I ordered pants that were too big….no problem….easy free return & replacement. That is what makes ordering online with Blue Bungalow a “no brainer”!

26 maart 2026
Review zonder uitnodiging
Logo Blue Bungalow

Antwoord van Blue Bungalow

Hi Karen,

Thank you so much for this wonderful feedback! We’re here to make online shopping as easy and enjoyable as possible, so we’re thrilled to hear your experience was just that.

It means a lot to know our team could assist you seamlessly, and we truly appreciate you taking the time to share this. We look forward to helping you again soon!

BB x

Beoordeeld met 5 van de 5 sterren

Such an incredible company to deal…

Such an incredible company to deal with! Always loved BB. xx

15 januari 2026
Review zonder uitnodiging
Logo Blue Bungalow

Antwoord van Blue Bungalow

Hi Libby,

Thank you so much for your kind words! We’re thrilled to hear how much you love Blue Bungalow, it truly means the world to us.

We’re so grateful for your continued support and look forward to delighting you again soon!

BB x

Beoordeeld met 5 van de 5 sterren

Apart from the beautiful choice of…Quality qnd Service

Apart from the beautiful choice of clothes the price and the quality of these garements.
Along with the friendly and professional service from your staff when making a inquiry

16 maart 2026
Review zonder uitnodiging
Logo Blue Bungalow

Antwoord van Blue Bungalow

Hi Deborah,

Thank you so much for your lovely feedback! We’re so glad you’re enjoying our products, along with the service you receive from our team.

It’s wonderful to hear our staff were able to provide friendly and professional support when you needed it. We truly appreciate you taking the time to share your experience.

BB x

Beoordeeld met 5 van de 5 sterren

A happy customer

I have purchased both instore and online at Blue Bungalow.
Both methods were easy. Instore of course has benefits of seeing, feeling and trying on garments but my online experience was good.
Delivery was amazingly fast.
I had an issue with 1 item and my return was approved and the free postage return was quick and easy. To top it off my refund was fast and hassle free.
I have no hesitation in recommending Blue Bungalow based on my personal experience.I will be back.

20 maart 2026
Review zonder uitnodiging
Logo Blue Bungalow

Antwoord van Blue Bungalow

Hi Neville,

Thank you so much for sharing your wonderful experience. We’re thrilled to hear that both your in-store and online visits were seamless, and that our fast delivery and easy returns made shopping with us even better.

We can’t wait to welcome you back again soon!

BB x

Beoordeeld met 5 van de 5 sterren

Best Service Around

Best service around plus it's an Australian business. They stock clothing that fits me beautifully and is excellent quality. I only shop with Blue Bungalow and tell all my friends to do the same.

2 april 2026
Review zonder uitnodiging
Logo Blue Bungalow

Antwoord van Blue Bungalow

Hi Claire,

Thank you so much for your amazing feedback! We’re thrilled to hear our garments fit you beautifully, and that our service has made such a positive impression.

We truly appreciate your support and can’t wait to see you back soon!

BB x

Beoordeeld met 5 van de 5 sterren

Would recommend

Good quality clothing customer service has always been super helpful when I have needed assistance. Budget friendly

4 februari 2026
Review zonder uitnodiging
Logo Blue Bungalow

Antwoord van Blue Bungalow

Hi Tenille,

Thank you so much for your lovely feedback! We’re so glad to hear you’ve found our clothing to be great quality, budget-friendly, and that our team has been helpful whenever you needed assistance.

We truly appreciate your support and look forward to helping you again soon!

BB x

Beoordeeld met 5 van de 5 sterren

Every item fit perfectly and for the…

Every item fit perfectly and for the items that just weren't quite right the returns/exchange process was so easy! They have great variety so can stock up on wardrobe essentials and more trendy pieces as needed.

16 maart 2026
Review zonder uitnodiging
Logo Blue Bungalow

Antwoord van Blue Bungalow

Hi Jess,

Thank you so much for your wonderful feedback!

We’re delighted to hear that your items fit perfectly and that our easy returns and exchanges made shopping stress-free.

BB x

Beoordeeld met 5 van de 5 sterren

Blue Bungalow is the Best!

Blue Bungalow is one of my favourite places to shop! They have such a great range of products for all needs and events and the quality is so consistent! The website and app are so easy to use and the size guides are so handy for finding your best fit. I had a delay with my order being delivered and the customer service team were so friendly and helpful and managed to track down my order for me. 10/10 would absolutely recommend !

14 augustus 2025
Review zonder uitnodiging
Logo Blue Bungalow

Antwoord van Blue Bungalow

Hi Ashleigh,

Thank you so much for your incredible feedback! We’re absolutely thrilled to hear that Blue Bungalow is one of your favourite places to shop.

Our Customer Experience team is always here to help, and we look forward to assisting you again in the future.

BB x

Beoordeeld met 5 van de 5 sterren

Always the best service

Always the best service! The in-store team is such a vibe, the quality is great and the delivery is always fast

2 april 2026
Review zonder uitnodiging
Logo Blue Bungalow

Antwoord van Blue Bungalow

Hi Court,

Thank you for sharing your wonderful experience with us.

Our Customer Experience and Retail teams are truly at the heart of what we do, always striving to create the best shopping experience, both online or in-store.

We look forward to welcoming you back again soon.

Beoordeeld met 5 van de 5 sterren

Always the best experience

Always the best experience. I ordered the wrong size, (my bad) sent an email as soon as I placed the order hoping it could be sorted before despatch. Nothing to worry about, the team had it sorted and my revised delivery was in the post the day after I placed the order. So happy with the service and quality.

1 april 2026
Review zonder uitnodiging
Logo Blue Bungalow

Antwoord van Blue Bungalow

Hi Donna,

Thank you for providing this wonderful feedback. We’re so glad our team could quickly sort out your order and get everything back on track for you.

We truly appreciate your support and look forward to helping you again soon!

BB x

Beoordeeld met 5 van de 5 sterren

The service is excellent /amazing/ awesome.

I realised after ordering something from Blue Bungalow, that I shouldn’t have done it. I am quite often tempted and I have loads of BB stuff. Their size charts and descriptions of the clothes are spot on.
My husband keeps a close eye on me, so I was having things sent to the PO but they have said I will have to open a PO Box if I want to collect parcels there.
Well, I had to cancel my order and BB were and are so kind about it. They always are. They are the best online store ever! I love them!
I just need to slow down my shopping. 😢

1 april 2026
Review zonder uitnodiging
Logo Blue Bungalow

Antwoord van Blue Bungalow

Hi Jane,

Thank you so much for your lovely feedback. We’re so glad to hear you’ve found our size guides and product descriptions helpful.

We completely understand needing to hit pause sometimes, and we’re pleased our team could assist you with your cancellation. We’re here whenever you’re ready to shop again!

BB x

Beoordeeld met 1 van de 5 sterren

Incorrect sizing & Cheap material.

I carefully measured myslef to make certain I was picking the right sized dresses according to their size chart. I even used their chat service to double check. The chat service goes off their incorrect size charts so it's a complete waste of time. The dresses arrived today & are all massive on me & look ridiculous. I was relying on their size chart with their measurements of the garments to get the correct sized dresses for my cruise so am absolutely devasted their size charts are no where near accurate. The quality is cheap material. Nothing like what they look like on the web site. No where near worth the prices. I was going to put in another order today for shorts & tops. I definately do not trust them & will not waste another cent off my hard earned money that I could not afford to loose in the first place. Extremely disapointed & quite angry to be honest. Should of read these reviews before ordering

13 maart 2026
Review zonder uitnodiging
Logo Blue Bungalow

Antwoord van Blue Bungalow

Hi Rachael,

Thank you for taking the time to share your experience, we’re so sorry to hear how disappointing this has been for you.

This is certainly not the experience we want for our customers, and we’re really sorry to hear the pieces didn’t meet your expectations in both fit and quality. Your feedback is incredibly important to us, and we’ll be sure to pass this on to our team for review.

In the meantime, our Customer Experience team would love the opportunity to further assist you. Please don’t hesitate to reach out so we can help make this right.

BB x

Beoordeeld met 1 van de 5 sterren

The fabric of these dresses is like a…

The fabric of these dresses is like a dishrag! Crinkles up, see through & just plain nasty.
So disappointing.
Better to try the Elcheapo sites.
Would not do a return even though it’s poor quality.
Consumer Affairs anyone?

5 maart 2026
Review zonder uitnodiging
Logo Blue Bungalow

Antwoord van Blue Bungalow

Hi Judith,

Thank you for your feedback. We’re truly sorry to hear how disappointed you are with the fabric and quality of your purchase.

Items marked as final sale are not eligible for return, which is why a return wasn’t able to be processed in this instance. We do our best to clearly communicate this at the time of purchase so customers can shop with confidence.

That said, we truly value your feedback and will be sure to pass this on to our Product Team. If there's anything else we can do to assist, please don't hesitate to reach out.

BB x

Beoordeeld met 5 van de 5 sterren

Sizing was wrong returned and refunded…

Sizing was wrong returned and refunded quickly simple process

8 januari 2026
Review zonder uitnodiging
Logo Blue Bungalow

Antwoord van Blue Bungalow

Hi Sarah,

Thank you for your feedback! While we’re sorry to hear the sizing wasn’t quite right, we’re so glad the return and refund process was quick and easy for you.

We appreciate you taking the time to share your experience and hope to assist you again soon.

BB x

Beoordeeld met 1 van de 5 sterren

Poorest quality, ridiculous price

Where to start from... items directly imported from China, no consistency in quality, size or design. Materials are worse than Temu ( wont be surprised if some are made out of used tent or air baloons), paid/ fake reviews from shop/ items and finally highly overpriced. Avoid at any cost!

27 januari 2026
Review zonder uitnodiging
Logo Blue Bungalow

Antwoord van Blue Bungalow

Hi Sandra,

Thank you for taking the time to share your feedback. We’re really sorry to hear your recent purchase didn’t meet your expectations.

We want to assure you that we do not support or engage in fake or paid reviews, and that customer trust is incredibly important to us.

We understand your frustration and truly appreciate you bringing this to our attention. Our Customer Experience team would be happy to look into this and assist you further, please don’t hesitate to reach via email info@bluebungalow.com.au

BB x

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