While the car we hired in South Africa, their charges are a scam. I filled up actually in the airport, but they still managed to squeeze 2.8 extra litres into the tank and also charge a refuelling f... Toon meer
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Lees wat reviewers zeggen
I ordered 4 sun brellas beige in color. 3 arrived with 1 shattered finial. 4 days later the 4th sun brella arrived. It was a damaged package split opened at one end with damaged umbrella shaft... Toon meer
The "Pro Market Umbrella 3 Tiers" is beautifully designed, and made for windy areas like our patio. I got the navy which is a rich dark colour - and love it. We've entertained and enjoyed countless ho... Toon meer
I bought a cantilever umbrella (great product), but need a replacement handle, which somehow went missing during the winter when packed away. After-Sales Support with this company is non-existent. I'm... Toon meer
Bedrijfsgegevens
Over Bluu
Geschreven door het bedrijf
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Contactgegevens
1255 Corona St, Denver, CO 80218, 80218, Denver, Verenigde Staten
- support@bluu.com
- bluu.com
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We emailed about a return and have not…
We emailed about a return and have not been given instructions. The items ordered are flimsy and not going to work for our space.
east to use & looks great
Great product, looking forward to loading it up with plants. Looks great in my backyard
Great Customer Service order 2185
I ordered a Sequoia Pro Cantilever Umbrella Square 1 Tier along with the suggested base weights.
This umbrella was easy to set up and took about 30 minutes using supplied directions. However, after opening it the first time a small tear was discovered. I then contacted Bluu customer service and began a text dialogue with rep Norman.
Norman quickly understood the problem and after seeing the pictures of the rip I sent him. He was extremely sympathetic and apologetic for this trouble and we came to a solution. I must say that the customer service team at Bluu went out of their way to resolve my issue. As good businesses want to do they obviously want me to purchase additional Bluu products and with customer service like this they have accomplished their goal. Next time I am looking to buy I will go to Bluu.
Order #2111
I received my chair as described , Noman from customer service was helpful with some questions . The chaise lounge will last for a long time due to the material it is constructed if . Thanks again Bluu
Good customer service
I forgot to type in the discount code yesterday when ordering online, so I emailed Bluu and they immediately refunded me the difference. Very quick and honest. I haven't received my order yet and hope to add to this review when it arrives.
Order # 2258
Order # 2258
I ordered two of the 9 ft faux wood beige umbrellas. The color wasn’t as light as I was hoping for but reason for 5 stars is because Norman from customer service was extremely helpful and professional, and helped me out right away. The fabric is beautiful and the faux wood grain pole looks very high quality. I wish they had more fabric color choices!
Wonderful experience with customer service
Overall we had a very positive experience with Bluu. Although the original umbrella we received had some issues, the customer service team was on top of it immediately. We were shipped a new umbrella within a few days and now are enjoying our new pool with some great shade!!
Great Umbrella
The "Pro Market Umbrella 3 Tiers" is beautifully designed, and made for windy areas like our patio. I got the navy which is a rich dark colour - and love it. We've entertained and enjoyed countless hours on the scorching southern side of the house. That would otherwise be impossible in the summer. It even comes with a nice cover for storing during our too long MI winters. There was an issue with the shipment/tracking number but Noman apologized, and made it right. Great purchase.
This is a Good shopping experience
This is a Good shopping experience! Bluu's umbrella is very nice.
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