Grosvenor Motor Company BMW Specialist Reviews 

55
•
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Booked my 7 Series infor a routine service but as always they look over the whole car and were able to alert me that the discs and pads were beyond legal limits of wear. They also had records availab... Toon meer

Beoordeeld met 5 van de 5 sterren

I recently bought a 2009 Z4 as a project car. I took it to Grosvenor for a full service and to get advice to see if I had bought a good car, or not! They offered a free 'new buyers guide/survey' of th... Toon meer

Beoordeeld met 5 van de 5 sterren

Second time at Grosvenor after getting all-round discs and pads done in March this year. This time, it's interim service and MOT time - something routine. As ever, quick, friendly service, job do... Toon meer

Beoordeeld met 1 van de 5 sterren

Never use this company. Cost me a fortune to rectify the damage they caused to my car after taking my car to them for a simple service. Ended up spending thousands at BMW. Should have paid the extr... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Autobedrijf/Garage

Geschreven door het bedrijf

Established since 1989, we are now one of the UK’s largest Independent BMW Specialists. Our skilled technicians and latest equipment ensures the highest levels of service to the modern customer and motor vehicle. Although we are based in Reading, Berkshire. Our customers often travel from all over the UK, most from surrounding areas such as Newbury, Thatcham, Basingstoke, Oxford, Slough, Maidenhead and Windsor. Our fleet of 10 courtesy cars will keep you moving, no matter how far away you are.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

55 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,4

Alle reviews

(55)

7 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Have used Grosvenor for many years

Have used Grosvenor for many years, they look after my BMW 525i with care.
They are trustworthy and honest and I recommend ALL BMW owners to use them.

A couple of years ago, the Condenser/ Air Con, had gone and they quoted me a price
which I accepted. Once fixed and I went to pay, it was much cheaper than the quoted price?
Now, I accepted the quote and they did not have to tell me it was cheaper ... THEY DID.
That's what I call service.
This is not a fake review, I am real and can be contacted if need be

Pete J
BMW525i
PS: They offer the same great service for MINI owners as well

5 november 2019
Review zonder uitnodiging
Logo Grosvenor Motor Company BMW Specialist

Antwoord van Grosvenor Motor Company BMW Specialist

Hi, thank you for taking the time to leave us a positive review. Many thanks, The Grosvenor Team!

Beoordeeld met 5 van de 5 sterren

Easy to deal with

Easy to deal with. Always ensure you are aware of what is being done and why. I recently had an obscure 12volt charging problem which by careful examination was traced back to the heated washer jets. Not an obvious problem but they investigated with care and promptly resolved the issue at a reasonable price. Great company to deal with.

5 november 2019
Review zonder uitnodiging
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Antwoord van Grosvenor Motor Company BMW Specialist

Hi, thank you for taking the time to leave us a positive review. Many thanks, The Grosvenor Team!

Beoordeeld met 5 van de 5 sterren

I have always received an excellent…

I have always received an excellent service from the team at Grosvenor.

Any issues with my cars have been delivered in a very honest and frank manner.

I have always been provided with a courtesy car and mine is always returned having been serviced/fixed and valeted!

Thanks guys (and girls!).

5 november 2019
Review zonder uitnodiging
Logo Grosvenor Motor Company BMW Specialist

Antwoord van Grosvenor Motor Company BMW Specialist

Hi, thank you for taking the time to leave us a positive review. Many thanks, The Grosvenor Team!

Beoordeeld met 5 van de 5 sterren

My happy place

I came across this garage some time ago with the “old dreaded swirl flaps issue.” Since then, I have never looked back. Excellent service, competitive prices and they always go the extra mile. The waiting room upstairs is absolutely spotless with a huge sofa, large TV, hot drinks etc. Overall, very happy I found this little gem.

5 november 2019
Review zonder uitnodiging
Logo Grosvenor Motor Company BMW Specialist

Antwoord van Grosvenor Motor Company BMW Specialist

Hi, thank you for taking the time to leave us a positive review. Many thanks, The Grosvenor Team!

Beoordeeld met 5 van de 5 sterren

Grosvenor great service

Grosvenor great service, know what they are talking about. Been taking my BMW's to them for over 10 years never had a problem.

5 november 2019
Review zonder uitnodiging
Logo Grosvenor Motor Company BMW Specialist

Antwoord van Grosvenor Motor Company BMW Specialist

Hi, thank you for taking the time to leave us a positive review. Many thanks, The Grosvenor Team!

Beoordeeld met 5 van de 5 sterren

Just like a BMW dealer for half the price

Bar an X6 Ive had 7's since the 90's and always gone to a BMW main dealer, wish I'd tried these guys sooner. Ive had new brakes & front suspension arms for half the price of a BMW dealer, now just had a service, free courtesy car, car cleaned inside & out, again for half the price BMW dealers charge

They're just like a BMW dealer, same quality service, same quality work, helpful staff...half the price !

23 oktober 2019
Review zonder uitnodiging
Logo Grosvenor Motor Company BMW Specialist

Antwoord van Grosvenor Motor Company BMW Specialist

Hi, thank you for taking the time to leave us a positive review. Many thanks, The Grosvenor Team!

Beoordeeld met 5 van de 5 sterren

Great service once again at a super…

Great service once again at a super price. Took my pride and joy in for a rear brake pad and brake fluid - drove all the way from London to get there. Two hours later all good, washed and cleaned and enjoyed the drive home. They even checked my MOT advisories and gave them all clear.

Will be back for my next service next year. Well done team for a superb service,

18 oktober 2019
Review zonder uitnodiging
Logo Grosvenor Motor Company BMW Specialist

Antwoord van Grosvenor Motor Company BMW Specialist

Hi, thank you for taking the time to leave us a positive review. Many thanks, The Grosvenor Team!

Beoordeeld met 5 van de 5 sterren

When owning a 30+ year old car

When owning a 30+ year old car , finding a reliable garage to look after any issues the car threw at me was difficult. I have now been using grosvenor motor company for a matter of years and will carry on using them while the car is going. The team now look after both mine and my other half and our van! Amazing customer service and a great knowledgeable team. 5 stars from me

18 oktober 2019
Review zonder uitnodiging
Logo Grosvenor Motor Company BMW Specialist

Antwoord van Grosvenor Motor Company BMW Specialist

Hi, thank you for taking the time to leave us a positive review. Many thanks, The Grosvenor Team!

Beoordeeld met 5 van de 5 sterren

Excellent all round!

Both me and my husband had our BMWs serviced here (M135i) and (X5), the advice, service and output was excellent. Have been using Grosvenor BMW for the last 8-9 years and wouldn't consider taking ours anywhere else. No other garage in Reading like them.
Honest, upfront, and genuinely interested in doing the right thing for the customer and car! As always massive thanks to all.

4 januari 2019
Review zonder uitnodiging
Logo Grosvenor Motor Company BMW Specialist

Antwoord van Grosvenor Motor Company BMW Specialist

Hi, thank you for taking the time to leave us a positive review. Many thanks, The Grosvenor Team!

Beoordeeld met 5 van de 5 sterren

Highly Recommended

I had my BMW 330D serviced by Grosvenor, Customer service was excellent! I highly recommend this company!!

31 augustus 2018
Review zonder uitnodiging
Logo Grosvenor Motor Company BMW Specialist

Antwoord van Grosvenor Motor Company BMW Specialist

Hi, thank you for taking the time to leave us a positive review. Many thanks, The Grosvenor Team!

Beoordeeld met 5 van de 5 sterren

My car is 4 years old and I no longer…

My car is 4 years old and I no longer use the dealer as they are very greedy. Found these guys online and they will be looking after my car from now on. Big independent but they care. Sanjay 👍🏻

30 augustus 2018
Review zonder uitnodiging
Logo Grosvenor Motor Company BMW Specialist

Antwoord van Grosvenor Motor Company BMW Specialist

Hi, thank you for taking the time to leave us a positive review. Many thanks, The Grosvenor Team!

Beoordeeld met 5 van de 5 sterren

Competitively priced

Competitively priced, helpful and my car returned washed. Can't ask for more!

30 augustus 2018
Review zonder uitnodiging
Logo Grosvenor Motor Company BMW Specialist

Antwoord van Grosvenor Motor Company BMW Specialist

Hi, thank you for taking the time to leave us a positive review. Many thanks, The Grosvenor Team!

Beoordeeld met 5 van de 5 sterren

A great honest garage

A great honest garage, with display windows so you can see your car being worked on. Thoroughly recommended. All the staff are very knowledgeable, polite and courteous, and they even give your car a wash when it's done - worth going in for that alone!

15 augustus 2018
Review zonder uitnodiging
Logo Grosvenor Motor Company BMW Specialist

Antwoord van Grosvenor Motor Company BMW Specialist

Hi, thank you for taking the time to leave us a positive review. Many thanks, The Grosvenor Team!

Beoordeeld met 5 van de 5 sterren

A great garage

A great garage - Friendly helpful staff, excellent service. They have looked after my fleet for years and have never let me down. Recommend 100%

26 juli 2018
Review zonder uitnodiging
Logo Grosvenor Motor Company BMW Specialist

Antwoord van Grosvenor Motor Company BMW Specialist

Hi, thank you for taking the time to leave us a positive review. Many thanks, The Grosvenor Team!

Beoordeeld met 1 van de 5 sterren

THE Worst company

THE Worst company, i'd never take a car here again! Took my mini in to get the front fog lights changed - that''ll be £40 please! £40 to change 2 x Fog lights come on that's daylight robbery! Asked the service guy and he said that's the book time to change them.

3 december 2017
Review zonder uitnodiging

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