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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Ich habe mich bei bodalgo nach den Voraussetzungen für eine Registrierung als Sprecherin erkundigt. Ich habe eine Ausbildung zur Synchronsprecherin bei der Deutschen POP absolviert und mit Diplo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have been with bodalgo since the start. That's quite a few years now. It has always proven to be the most reliable voiceover directory, respectful of both client and talent needs, and fairly priced.... Toon meer

Beoordeeld met 5 van de 5 sterren

Ich nutze Bodalgo seit Jahren für Jobcastings. Die Konkurrenz ist hart, aber mit Qualität und Erfahrung kann man sich auch durchsetzen. Ich würde mir wünschen, dass in den Budgetempfehlungen für Auftr... Toon meer

Beoordeeld met 5 van de 5 sterren

Wir als Content Produktion suchen regelmäßig im Kundenauftrag nach Sprechern für Produktionen. Besonders hilfreich sind hier die Funktionen wie Casting und Shortlist. So hat mein Kunde überhaupt kein... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Online marktplaats

Over bodalgo

Geschreven door het bedrijf

bodalgo is the award-winning online casting platform for voice-over talents and voice actors.

With bodalgo, you will find the perfect voiceover for commercials, presentations, tutorials … you name it!

Unlike other platforms, bodalgo only features professionally trained voice actors to ensure outstanding results. More than 12,000 clients trust our expertise.

The best thing about bodalgo: Posting your job is entirely free!


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

126 reviews

5 sterren
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Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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4,3

Alle reviews

(126)

16 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Bodalgo always offers trusted jobs and…

Bodalgo always offers trusted jobs and partners, in addition with amazing professional tools ! In two words? Highly recommended ! For both clients and Voice Talents !

15 december 2020
Review zonder uitnodiging
Logo bodalgo

Antwoord van bodalgo

Hi Claudia,

Thank you very much for your review – very much appreciated. Trying to make our tools better every day!

Best

Armin

Beoordeeld met 5 van de 5 sterren

Industry Champion

bodalgo is the industry leader among online casting sites when it comes to decency, transparency, and integrity. I have used this service to earn hundreds of thousands of dollars over the past decade, and it has my highest recommendation.

15 december 2020
Review zonder uitnodiging
Logo bodalgo

Antwoord van bodalgo

Hello J. Michael,

What a terrific feedback – thank you so much! Transparency has been and will always will be one of the cornerstones of bodalgo's way of doing business.

Best,

Armin

Beoordeeld met 1 van de 5 sterren

Bodalgo TERRIBLE Client Relations

On December 6th, 2020 I wrote a review for Voice Realm:

VOICE REALM Customer Service
BEST customer service (thank you Audrey!!). So FAST (her response was instantaneous!) and sooooo nice and helpful. I had an issue on Bodalgo yesterday and in comparison, very very RUDE, dismissive and curt!! FIVE STARS for VOICE REALM in Customer Service tonight. And the problem was resolved! yay!!

UPDATE DECEMBER 14, 2020

Today I received an email from the head of BODALGO informing me that he is issuing a refund for the remaining 2 months and 1 week of my membership (which I did not ask for), which was promptly followed by a CANCELLATION email of my membership (which I also did not ask for). I was advised as well that I have been DELETED from their website. This very confusing and childish behaviour became clear in the last email from Mr. Bodalgo today, when I realized he had read my Trustpilot review of Voice Realm. Here's what it said:

"PS: Oh, I almost forgot:
I would advise you set your story with trustpilot right. Otherwise we would have to publish the email conversation, so people get the full story. I am sure you would agree that is just fair, right?"
Mr. BODALGO

-- Hmmm. Set my story “right”… or else?? That sounds like a threat and an assumption that I had no true basis for my comment on Trustpilot on December 6th. I expressed my OPINION on how I perceived my interaction with BODALGO when I wrote an email expressing my dissatisfaction with clients not listening to auditions and asked for "auto-renewal" to be taken off my account.

The biggest issue, after being deleted and now bullied, is being treated as disposable. Actors ARE your clients. Bodalgo is waaaaay oversubscribed. There are close to 350 people auditioning for one job, regularly. So I would STAY AWAY from BODALGO!!! And in response to his threat, I stand by my comment above - RUDE, DISMISSIVE and CURT. Perhaps I will add a few more words - PATRONIZING, UNAPPRECIATIVE, HOSTILE.
And to Mr. Bodalgo, because no doubt you will read this addendum, you don't have to "publish the email conversation" to show your glowing innocence. I'll do it.

My first email:
“Hello there,
I am not sure that I’ll be renewing my BODALGO account. In comparison with other PTP services, I find that the clients of BODALGO don’t listen to auditions.
For example, for the past two weeks, NONE of my auditions were listened to!!
I think I will try another site if this doesn’t improve before my membership here ends.
I’ve booked three things with another site within two months of joining and haven’t landed a job on your site in over a year.
To that point, can you tell me how to take off the AUTO-BILL on my account??
I want to be in control of this decision.
Thank you,
Shauna”

The response: “Hello Shauna,
Your premium membership has been canceled and will turn into a free membership on February 22, 2021 (you will be able to audition until that date, of course). “

My response to this: “Thanks for the personal response to my email. Sheesh!!!”

His reply:” I do not understand. Didn't you ask to have the automatic payment to be stopped?”

My response:
“I had sent a note about clients not opening auditions.
There was no comment on that. No advice offered. Not much care about what I wrote.
Just a generic message w payment options changed.
It’s just not the kind of response I would expect after having been a member of your service for a couple of years. So thanks.”

His reply was reminding me that perhaps I had forgotten it was late in Germany…and that he was intending to get back to me after the weekend.

I did not reply to this email, as it was made clear that I was disturbing him on a Friday afternoon, 5pm EST.

Dec 14, 2020

What a childish response. But what can you expect from an entitled prima donna. If this is the guy who is running the show, ask yourself if this is the kind of person you would like to do business with? A person who has the capacity to talk to his client like that. A bigger idiot than I thought. Go to Voice Realm instead, where women run the show properly!!

15 december 2020
Review zonder uitnodiging
Logo bodalgo

Antwoord van bodalgo

As Shauna mentioned, she wrote a mail to bodalgo where she asked us to turn off the automatic renewal for her subscription along with further questions regarding bodalgo's processes.

We received this mail on Friday, December 4th, at 11:14 pm (not exactly Friday afternoon in our part of the world like Shauna insists on, but time zones can be a confusing concept). Nevertheless, just SIX MINUTES LATER, at 11:20 pm, we have canceled any further billing of Shauna's account and sent her a confirmation. We did this because we know that customers expect swift responses, especially when it comes to questions regarding future billing.

Our intention was to come back to the other points first thing Monday morning (which we did) which we explained to Shauna once she complained that we only had dealt with part of her query.

Obviously, postponing the rest of our answer to office hours was an insufferable affront, completely failing to see Shauna's entitlement to what she believed was proper customer service. Our bad.

And this is where the story could have ended…

Not for Shauna, who then wrote a trustpilot review for a different company where she included her complaints about the experience with bodalgo. Which was a nice little trick by Shauna as bodalgo can not defend itself when it's been maligned in a review directed to another company. Trustpilot does not allow to react to such a situation.

When we learned about this, we immediately relieved Shauna of her pain of having to deal with us and terminated her account, refunding the balance of her membership fee, of course.

We also asked her to set the story straight in the review she posted. Instead, Shauna decided to post just those excerpts of the mail conversation that backed up her view of this story. Not in a very convincing way, we feel, but we leave that judgment to you, the reader…

We feel, that our average rating of 4.7 stars (at the time of writing this answer) and the fact that Shauna's review remains the only one-star review gives a pretty good indication about the perspective her review needs to be looked at.

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