Bogossia Reviews 

Everything was just perfect

Everything was just perfect. Easy dialogue, fair prices and next level billing/shipping system.
Will buy again from them.
Raymond

I worked with Laurent and he was great. Highly responsive and really made me feel comfortable on a relatively high priced transaction. I would recommend Bogossia based on my experience and will probably purchase from them again.

I had a great purchasing experience, fantastic watch with smooth transactions & overnight delivery.

excellent costumer service. my watch arrived in pristine condition exactly as described. Highly recommend.

Great service. Quick responses. Quality product.

Super friendly and helpful.
Watch corresponded exactly to what had been announced.
Very happy about my purchase!

This was an amazing service from Laurent. Being a UK buyer it was extremely important to deal with a seller that was trustworthy and Laurent made this easy from the start, through prompt and clear communication.

They have a great selection of both modern and vintage modern pieces which are in great condition.

I highly recommend and will be buying again for sure.

Easy and frequent communication, client friendly and committed to the agreement. Promised quality absolutely fulfilled. Reliable address for future business. Thank you a lot!

Great buying experience, very good communication throughout the process. I would not hesitate to work with them again.

I can’t recommend these folks highly enough. I purchased a beautiful 1675 which was shipped and arrived quickly to the UK. Unfortunately there was a small issue which needed to be fixed. I had a new shipping label within 24 hours and the watch returned back to me within a couple of weeks.

Expect a no-pressure sales experience and superb aftercare from Karl and the team at Bogossia. Will shop again!

Laurent went above and beyond in working with me to purchase a Rolex red Submariner. He was patient, transparent and communicated great. He is trustworthy and has a high level of integrity, and I look forward to working with him in sourcing and securing other watches on my wish-list. Thanks Laurent.

Very professional people, they were able to find me the watch i was looking for, and the condition was perfect as advertised. Delivery was also fast and on time, thx again!
I highly recommend them !

The team at Bogossia was knowledgeable, patient, and thorough with impressive attention to detail. The watch was exactly as described and arrived well-wrapped and beautiful. Highly recommend

I purchased a watch from Bogossia's website in June 2024 that was described as having been "thoroughly checked and keeps excellent time, requiring no immediate service." When I received the watch, it was clearly skipping beats, with the seconds hand visibly jerking and jumping in several areas around the dial. This was not mentioned in the listing and is not normal operation for any watch, even for the slower-beating movement in this specific watch. I emailed customer service with a video demonstrating the issue. They promptly and explicitly stated in writing that they would take care of a full service, free of charge. However, when I shipped the watch back for the service, a different person responded and changed their tune, instead saying that the issue was only aesthetic, that the watch did not need a service, and that the commitment to servicing the watch free of charge by the other representative was a misunderstanding. They then instead offered to service the watch in-house for an additional payment of $600, or return the watch for a refund. I expressed my dissatisfaction with the situation and we eventually agreed that they would refund $350 to cover a portion of the service cost directly from the manufacturer. The only reason I agreed to this is because it's a watch that's becoming increasingly difficult to find in good condition and as much much I disagreed with how they handled the situation, I still would rather have the watch.

If it weren't for this issue, this would have been a 5-star experience. They were incredibly responsive and professional, all other details about the watch were accurate, and they shipped quickly and securely.

Bottom line is that they sold a watch with an issue that, if it truly had been "thoroughly checked," would have been apparent to them. Aesthetic or not, skipping beats is not normal operation for any watch and indicates an underlying issue in the movement, which should have been clearly called out in the listing. They either knew about the issue and chose not to disclose it, or didn't know about the issue, which brings into question how thoroughly they check the watches they sell. And for them to initially agree to servicing the watch free of charge to fix that issue and then renege on that offer, is bad business.

While I would hope my experience is a one-off and not representative of their typical business dealings, I cannot do business with them again in good faith.

Very good experience, very good communication, fast shipment 👌👌

I recently purchased a Rolex 1675 from Bogossia. Karl went above and beyond after initially reaching out regarding the watch. He was very patient, answering all of the questions I threw at him and provided me with whatever additional photos I asked for. He is also very versed in vintage Rolex which made the transaction even better. I’ve purchased a few other vintage Rolex’s from various dealers and Karl/Bogassia was hands down a much better experience from start to finish. I’ll definitely be a return customer.