Bombay Basket - Online Groceries Store in UK  Reviews 

96
•
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Excellent packaging by Manram and Sonia! Everything arrived in perfect condition including the methi which I was worried might be damaged. Well done and keep up the good work!

Beoordeeld met 5 van de 5 sterren

Very happy with the packaging, the oil bottles is packed carefully. Most importantly, I found my Indian grocery online store. Highly recommended.

Beoordeeld met 5 van de 5 sterren

Order received within promised time frame. It was well packed and I recived all the ordered items without any damage. Thank you so much Jyoti and Gurleen for packing my order with so much love and ca... Toon meer

Beoordeeld met 5 van de 5 sterren

Excellent Service This is the second time I’ve placed an order with Bombay Basket in the last two months, and I’m once again very pleased with their service. Everything was packed beautifully a... Toon meer

Bedrijfsgegevens

  1. Indiase kruidenierswinkel
  2. ook in
  3. Aziatische toko
  4. Boodschappenbezorgdienst
  5. Groenteboer
  6. Kruidenier
  7. Online voedselbezorgdienst

Geschreven door het bedrijf

Bombay Basket is one of the UK's largest and most trusted online Indian grocery stores, with a full range of Indian grocery and green grocery products across all the major brands available in the UK. We aim to provide our customers with all their daily grocery items at the lowest prices. Check out our full range of special offers as you navigate through our website. We operate a live inventory system which means that you will only receive products that you order and will not receive substitute products unless you have specifically agreed to a substitute product being sent. As you navigate through our website, you will find a variety of products including a range of fresh indian vegetables, spices, masalas, lentils, as well as essential food cupboard items and much more. Some of the key brands that we work with include: Fudco, Natco, TRS, Heera, Haldiram's, Shana, Cofresh, MDH, Shan, Aashirvaad, Tilda & Plus hundreds more to choose from as you scroll through our website. We deliver all over the UK, so please enter your postcode in the postcode section of the homepage before you start shopping, to confirm that we deliver to your area. Our delivery drivers and courier partners are always professional and will keep you updated of timings prior to your delivery. Please ensure that you confirm your delivery prior to shopping


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

96 reviews

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Heeft 16% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,5

Alle reviews

(96)

62 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

Impossible to place an order

Impossible to place an order. The button is greyed out. Tried with different browsers, same issue. No response from the Customer service, messaged several times, complete ignore. What's the point having an online shop if can't buy anything there? Useless.

17 december 2025
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

DO NOT ORDER ANY PERISHABLE ITEMS

DO NOT ORDER ANY PERISHABLE ITEMS. They do not accept any liability for perishable items that are delivered late. It seems like this is a persistent issue with them and they are aware of it. I would like order non-perishable items from them, but not anything frozen or fresh as it is likely that it will not be delivered on time and Bombay Basket will not take any repsonsbility.

29 juli 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Overpriced item compared to other stores

We recently had our first order. Few items were expensive than mrp mentioned at haldiram site. When we received item I could see the price stickers were removed. The same item was available half price elsewhere. Wouldn't be ordering with them again.

18 mei 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

0 Customer service

0 Customer service. Wrote twice after placing order for a small adjustment after been ordering for some (being a loyal customer), but they simply ignored all messages. Ver disappointing service!

6 februari 2025
Review zonder uitnodiging
Logo Bombay Basket - Online Groceries Store in UK

Antwoord van Bombay Basket - Online Groceries Store in UK

Hi Sumit, Apologies we had missed your email to amend the order, as it had gone into our junk folders. We will ensure that we regularly check all folders to avoid missing any emails moving forward. We note that you have continued to place orders with us after this experience and we thank you for your custom. We hope that your more recent experiences have been better, but if you have any other issues that you wish to discuss please feel free to contact us on sales@bombaybasket.co.uk

Beoordeeld met 2 van de 5 sterren

I ordered these so-called mango drinks…

I ordered these so-called mango drinks called Maaza, which are supposedly made from real mango pulp, but they turned out to be nothing but some cheap powder on it It’s not safe to drink no point in paying for return as these are overly charged in the first place

3 december 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Happy

BAD BAD BAD HAD TO GO THROUGH MY BANK TO GET THE MONEY BACK

4 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent Indian grocery store

Excellent Indian grocery store. Used for my Indian grocery multiple times & every time wonderful experience. Gud choice excellent packing & gud prices too.delivered on time. Very happy customer. Thanks & keep up ur excellent customer service Bombay Basket.

24 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Lovely service.

I ordered some products (hair oils) from Bombay Basket a few days ago and I chose the incorrect delivery date. Not realising I had chosen 27th of September for my delivery instead of 27th of August.

I emailed them because my order hadn't arrived, and a customer service guy called me back within 20 minutes, explained what I had done and rearranged my delivery for me.

He was quick, polite and pleasant. I hope to be ordering from them again. I only just discovered their website this week.

30 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I got the items I ordered and…

I got the items I ordered and absolutely on time. No fuss, simply great service.

21 augustus 2024
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Antwoord van Bombay Basket - Online Groceries Store in UK

We really appreciate the time that you have taken to complete this review and for your honest feedback. Thank you!

Beoordeeld met 5 van de 5 sterren

Outstanding experience with Bombay Basket

Vegetables were fresh, the spices aromatic, and the packaged goods had ample shelf life. I was particularly impressed with the freshness of the herbs and the variety of fresh chillies and other green vegetables, which are often hard to find in other grocery stores. Thanks

16 augustus 2024
Logo Bombay Basket - Online Groceries Store in UK

Antwoord van Bombay Basket - Online Groceries Store in UK

Thank you for your honest review!

Beoordeeld met 5 van de 5 sterren

Top service

Top service, great choice of products. Searched online and saw many online indian stores but this was by far the cheapest. Great packing too.

8 augustus 2024
Review zonder uitnodiging
Logo Bombay Basket - Online Groceries Store in UK

Antwoord van Bombay Basket - Online Groceries Store in UK

Thank you for the feedback

Beoordeeld met 4 van de 5 sterren

Easy shopping,Great price,Great…

Easy shopping,Great price,Great service. Keep up the excellent work

31 juli 2024
Logo Bombay Basket - Online Groceries Store in UK

Antwoord van Bombay Basket - Online Groceries Store in UK

Thank you for the feedback Tina. We note that you have given us 4* and we would really appreciate it if you could let us know if there is anything extra that we can do to be worthy of a 5* review. Feel free to write to sales@bombaybasket.co.uk. Thank you!

Beoordeeld met 5 van de 5 sterren

I’m so happy I found this site

I’m so happy I found this site! Everything was packed really well. It was my first order and I spent over £100 so I was a bit nervous at first, but after receiving my delivery today I will be using them for my weekly indian shop moving forward.

6 augustus 2024
Review zonder uitnodiging
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Antwoord van Bombay Basket - Online Groceries Store in UK

Thank you!

Beoordeeld met 4 van de 5 sterren

It's good experience

It's good experience. Delivery on time and well informed. But Delivery driver is not good. He just left the parcel outside of the door

30 juli 2024
Logo Bombay Basket - Online Groceries Store in UK

Antwoord van Bombay Basket - Online Groceries Store in UK

Thank you for your review and we are really happy to hear that you are satisfied with our service. We will definitely pick up the matter with our courier partners to ensure that they inform you when they are outside next time.

Beoordeeld met 5 van de 5 sterren

TOPPS

I've had 2 dealings with Bombay Basket in the last 2 weeks and have had small issues with the delivery address system online, after speaking with them direct I would have to say their customer service has been TOPPS both problems were sorted almost straight away. Oh and the products are pretty good too I would recommend, thank you.

3 juli 2024
Review zonder uitnodiging

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