Boncini Reviews 17

I bought some of their loafers and they seem to really care about how its made especially. I got them yesterday and almost forgot to take them off before I went to bed they are so nice and comfy.

Great attention to detail, great customer service, great everything!!! My favorite purchase from facebook.

Wanted to wear their one of their caps for my upcoming cruise and it came just in time.

I had a question about a refund and Cassandra was super helpful in guiding me. I actually picked an exchange for a larger size since it was easier and I didnt have to return anything.

Got a facebook ad from Boncini for some heels and was a little sceptical but am glad I took the chance. My belt fits perfectly and exactly as pictured.

I compared the same shoes I got from a high end brand and Boncini seems to have the better product. I won't call out the "other" brand, but seems like they need to step up their game. Boncini surpasses all my expectations and wish I heard of them sooner. I have placed several orders and each one came fast and seem really high end.

Boncini is one of the only online retailers I trust. So many scams nowadays you have to be careful. I've been ordering from Boncini since 2024 and they're my new favorite brand.

I had an issue with my order being lost in shipment and Boncini sent a free replacement! :))) They've earned my respect. My loafers arrived in the mail a couple days ago and they are so comfy.

I ordered a bunch of different stuff - shirts, shorts - for this summer and couldn't be happier with everything I ordered. They have such unique items, I will be back!

Had doubts, but I got my order today after about a week, and it came with a card with a discount and branded packaging. The item felt handmade and genuine. They are legit...

This website it’s terrible the dudes run small if you need to returned you need to paid the shipping yourself that it’s very expensive and also they charge you 25% for return the merchandise you don’t win never buy nothing from this website again everything came from China and the clothes don’t look like the one they photographed in the website believe me not buy nothing here you going to loose your money . 😡😡

Less than one star. Thought I did my research. I read they were based in Wyoming. Now I have no idea where in the world they operate from. Ordered shoes. Wrote six emails to no avail customer service phone number cant accept messages. Another freaking FB scam? I am sick about it. I am a senior citizen on a fixed income and just needed shoes. Its hard for me to get out. What do I do now?

Ordered a pair of leather boots as a gift and didn't receive them until 2 days before Christmas (almost 4 weeks later). Then when I opened them, they are not leather. They are a fabric sprayed with some kind of thin plastic looking stuff. I notified customer service that they were not leather and what I thought I'd paid for and they offered me 15% discount to just keep them. I said no to send me a prepaid label so I could send them back and that I was reporting them to the FTC, the BBB, and my CC company. They came back and offered a 50% discount to which I responded again, no 100% refund and a prepaid label to ship them back. Still haven't heard back, but figured others needed to know what they are getting into. They claim to have an address in WY, but their IP along with the IP for Jade New York (another scam site both from Facebook) are both the exact same IP location and located in Gatineau Canada.

Good scam, bought pajamas got some heart key chain. Reached out they said contact the shipping delivery company

I ordered a medium top and medium jumper and got a L and XL. Why?

This is a very good looking scam
Website - do not fall for it. They never dispatch.

Boncini.com is a scam website.
I placed an order on Boncini.com and received a shipment notification email that same day. Over a week later I checked the shipment tracking number and it only indicates "shipment information received" but my order was never actually shipped. I reached out to customer service to ask when my order will actually be shipped and never received a response. Days later I received an email from Boncini informing me my order wouldn't arrive to me for an additional 3 business weeks, "if" everything went okay. But the tracking number still says the package was never even dropped off. The website shipment policies page says orders are shipped with 1-2 business days and should arrive no later then 14 business days. I have asked the seller to cancel this order several times and have been ignored so I have now opened a dispute with my bank to receive my money back. I was not able to find a single review for Boncini.com prior to placing my order, so hopefully this helps someone else from getting scammed.