BonLook Reviews 327

Awesome experience at the Winnipeg location. First time purchasing glasses and it was so easy. I was given great suggestions and assisted by really knowledgeable people. Thank you to the Winnipeg BonLook! I will definitely be suggesting them to friends.

I went into the Burlington location. I was helped by Diana and Nav. My experience was excellent. In fact, it was exceptionally great. I am very pleased with their professionalism and knowledge.

Excellent service personnalisé de la part de Maude à St-Bruno. Rapide et efficace, patiente et bonne conseillère.
Je suis très satisfaite et je la recommande fortement!

Employees were friendly and patient helping me find frames that work for me. Prices are great especially if you have lower insurance coverage! Great style selection as well

I have bought two pairs of glasses at BonLook now, and can not recommend them more! My first pair held up well for 3 years (in fact the frames are sturdy enough that I'm going to get new lenses for them and keep wearing them). It is so refreshing to pay such a low price point for trendy, quality frames, and great customer service. There is really nothing else out there like BonLook!

David the optician in Laval was amazing in getting my lenses fixed. He went above and beyond and took care of me and as promised, he followed up with me the next day. This is what I call taking ownership of your job! Thank you

Great customer service at Square One, Mississauga location. Staff is very friendly and have good knowledge of product. Good collection of frames!

Fantastic prices.

The staff is nice. I just wish they gave more advice and recommendations. Other places I’ve been too have told me what to look forward based on the shape of my face, bridge of my nose, where glasses should fit and what works best with the shape of my eyebrows. Here you’re on your own. Not really specialists I guess just sales people. That extra touch was missing for me.

Jade at SQ1 was super helpful, friendly and professional. She helped pick out suitable lenses, helped me order lenses, and even cleaned and anti-fogged my old glasses/lenses!

Love the in-store interaction. The sale associates are super helpful and fun to talk too. They didn’t make the process feel rushed and were just so friendly.

It's always a pleasant experience at Bonlook. I'm in Winnipeg so I go to the store at Polo Park and Fletcher is a sweetheart. I definitely recommend.

My experience with Sumatra, Optician in Square One mall was absolutely amazing, she was pleasant, knowledgeable and very friendly. I certainly will recommend and definitely will shop there again. Thanks Sumatra for making my day on Sat Nov 27, 2021, I wish you continued success

great experience, everyone was so kind and helpful. my glasses were delivered to my door within a week!

The BonLook staff and doctor at the square one location are exceptional. I would recommend this location to anyone I know looking for new frames or an eye exam! And on top of this, their selection of unique frames are beautiful.

Excellent service de la part de Catherine de Saint-Bruno! Merci bcp !!!

Grateful for Hana for helping me navigate the purchasing journey. Got my perfect pair of glasses

Amazing service from the time I walked in until I walked out! Very welcoming and helpful. Ended up with a new set of frames that I would not normally choose! I’m so excited to pick them up!

Excellent! Aman helped me and she was wonderful! She never rushed me and helped me pick some glasses I really love! I highly recommend the Surrey location and working with Aman!!

Service très professionnel et très agréable. Personne disponible, gentille, efficace et professionnelle.