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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

BonneBouffe are connoisseurs of excellent French products and there French Ail - never fails. Whether it is the Lautrec Rośe Braids or the Beaumont de Lomagne White. The Braids arrive safely w... Toon meer

Beoordeeld met 5 van de 5 sterren

I ordered some French tinned goods yesterday from Amazon and Frenchclick and then some hours later on I found and ordered from BonneBouffe, How suprised I was to find that the last ordered from, Bonne... Toon meer

Beoordeeld met 5 van de 5 sterren

Outstanding service. Next day delivery and items arrive individuals carefully packed. It feels like personal service. I’ve used this company for a few years for a range of food items and never been di... Toon meer

Beoordeeld met 5 van de 5 sterren

I was able to buy the authentic Gavotte at a better price than other retail outlets in the UK. Delivery was swift. Only downside was that quite a few of the biscuits were not in their original stat... Toon meer

Bedrijfsgegevens

  1. Voedselproductenleverancier
  2. Banketbakkerij
  3. Cateringeten en -drank leverancier
  4. Kaaswinkel
  5. Online voedselbezorgdienst
  6. Zuivelgroothandel

Geschreven door het bedrijf

At BonneBouffe we aim to source the finest ingredients from France and deliver them straight to you with a fast delivery. If you love cooking and eating authentic French food, you can rely on BonneBouffe to deliver what you need, just when you need it. Real French food, online


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

341 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 66% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,8

Alle reviews

(341)

142 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Excellent quick delivery and good price…

Excellent quick delivery and good price and quality. Able to get good French products that I always brought back from holiday trips.

25 maart 2025
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Antwoord van BonneBouffe

Dear Linda, Thank you so much for your great feedback! We are truly delighted that we can provide you with a taste of France! Kind regards, Caroline

Beoordeeld met 5 van de 5 sterren

will buy again

great product ands quick delivery- will buy again

26 februari 2025
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Antwoord van BonneBouffe

Dear Philip, Thank you for your great feedback. We are delighted that you received your order quickly and that you enjoy the Pain d'Epices! Kind regard, Caroline

Beoordeeld met 5 van de 5 sterren

Perfect internet experience

Good prices, excellent quality cheese, well packaged, fast shipping, courteous customer service.

23 februari 2025
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Antwoord van BonneBouffe

Dear Evan, Thank you so much for your lovely feedback! We are glad that you enjoy our cheeses and had a good customer service experience! Kind regards, Caroline

Beoordeeld met 5 van de 5 sterren

Great service

Great service. The item was out of stock (everywhere) and BonneBouffe kept me informed and product was sent as soon as it was available. Very nice product too!

24 februari 2025
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Antwoord van BonneBouffe

Dear Deborah, Thank you for such great feedback! We aim to source items not readily available in the UK and we are delighted to hear that you enjoy our products and services. Do you know that you can also keep up to date with new products and special offers by subscribing to our newsletter? Best Regards, Caroline

Beoordeeld met 5 van de 5 sterren

Very quick to send order and cheese is…

Very quick to send order and cheese is fabulous

3 maart 2025
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Antwoord van BonneBouffe

Dear Gillian, Thank you for taking the time to share your feedback. We are delighted that you received your order quickly and that you enjoy the Crottins! Kind regard, Caroline

Beoordeeld met 3 van de 5 sterren

Very Fast Goose Rillette Delivery BUT

Very Fast Delivery. Next day ! And post-free. But the Goose Rillette was very disappointing in flavour. We left it overnight to reach room temperature (21C), but it was quite Tasteless. To all three of we three experienced gourmands! Surprisingly flavourless, perhaps, at best, it resembled Pork Rillette. Not even as tasty as Duck. Thus a very disappointing, and somewhat costly experience! A shame. Sorry++ :(

25 februari 2025
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Antwoord van BonneBouffe

Dear Anthony, Thank you for taking the time to sharing your feedback. While we take great care in selecting quality products, we understand that unfortunately sometimes the quality does not meet our customers' expectations and are truly sorry to hear that you were disappointed by the taste of the Castaing Goose Rillettes.
Please don't hesitate to contact us directly at bonjour@bonnebouffe.co.uk if you ever have any issue with your order as we're always happy to help.
Kind regards, Caroline

Beoordeeld met 5 van de 5 sterren

A very good selection of French…

A very good selection of French produce.
Fast dispatch.
Cannot recommend highly enough.

25 februari 2025
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Antwoord van BonneBouffe

Dear Malcolm, Thank you for your great feedback! We're glad that you enjoy our products and service. Thank you so much for your recommendation, we really appreciate it! Kind regards, Caroline

Beoordeeld met 3 van de 5 sterren

The delivery took longer than expected…

The delivery took longer than expected with Royal Mail, as I ordered fresh food.
It would be nice to have an update from the customer service from BonneBouffe or a chat live to ask questions.
Price wise very good for what I bought.

25 februari 2025
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Antwoord van BonneBouffe

Dear Soraya, Thank you for your feedback. We sincerely apologise that your delivery was delayed by one day. We send all of our chilled items in insulated, padded envelopes with enough icepacks included within to keep the products cool for up to 48 hours in transit.
Once an order is dispatched, we send an email with the tracking details, and delivery notifications are also sent by Royal Mail.
Please feel free to contact us at bonjour@bonnebouffe.co.uk as we're always happy to help if you ever have any delivery issue.
Kind regards, Caroline

Beoordeeld met 5 van de 5 sterren

Good website, what a find!

Good website, very prompt and efficent delivery, excellent packaging. Very pleased with all the products.

24 februari 2025
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Antwoord van BonneBouffe

Dear Alan, Thank you so much for your wonderful feedback! We are truly delighted that you enjoy our products and had a good shopping experience with us ! Kind regards, Caroline

Beoordeeld met 5 van de 5 sterren

Fast and efficient

Fast and efficient

3 februari 2025
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Antwoord van BonneBouffe

Thank you very much for taking the time to leave us a feedback, we really appreciate it! Kind regards, Caroline

Beoordeeld met 5 van de 5 sterren

Fantastic range of high quality…

Fantastic range of high quality products, always carefully packed and delivered. Really trustworthy company to provide really good and reliable high quality products.

27 januari 2025
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Antwoord van BonneBouffe

Dear Stephen, We're absolutely thrilled to read your glowing review! We are glad to hear that you like our products. We take care in sourcing quality products for our customers to enjoy and add new products regularly.
As a small business, your support really means a lot to us!
Kind regards, Caroline

Beoordeeld met 5 van de 5 sterren

Great next day delivery service

Great next day delivery service . Very carefully packed too .

3 februari 2025
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Antwoord van BonneBouffe

Dear Margaret, Thank you for your great feedback! Our team always takes great care while packing products and aim to ship orders as soon as possible. Looking forward to serving you again! Kind regards, Caroline

Beoordeeld met 5 van de 5 sterren

Arrived quickly

Arrived quickly. Nice big bulbs. Smells divine

3 februari 2025
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Antwoord van BonneBouffe

Dear Elaine, Thank you so much for your lovely feedback! We're thrilled to hear that you enjoy our Smoked Garlic! Please keep an eye on our Newsletters as we will send one when the new season's stock has arrived. Kind regards, Caroline

Beoordeeld met 5 van de 5 sterren

Dear BonneBouffe,

Dear BonneBouffe,

Thank you for your great service delivering
my items in less than 2 days. ~Those tiny
eggs are the amongst the tastest ones...

Have a great business
Thank you

31 januari 2025
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Antwoord van BonneBouffe

Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoy our ever popular Fresh Quail Eggs and that you had an easy and pleasant shopping experience with us! Kind regards, Caroline

Beoordeeld met 5 van de 5 sterren

Inexpensive delicious food delivered…

Inexpensive delicious food delivered expeditiously

30 januari 2025
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Antwoord van BonneBouffe

Dear Andrew, Thank you so much for your kind words! We’re thrilled you love our products and service. Looking forward to serving you again! Kind regards, Caroline

Beoordeeld met 5 van de 5 sterren

Highly recommended

The products are fantastic, the prices are reasonable, delivery is free when you spend a certain amount. We were really impressed by the careful packaging and very prompt delivery. My wife had a question regarding our order (rillettes), their customer service is excellent and they responded efficiently and quickly. We highly recommend this company to anyone looking to buy French food.

8 januari 2025
Review zonder uitnodiging
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Antwoord van BonneBouffe

Dear Laurent, We're absolutely thrilled to read your glowing review! Your kind words mean the world to us, and we'll make sure to share them with our team. Thank you so much for your support and for taking the time to share your experience with others. Kind regards, Caroline

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Immediate response to my order, Very fast delivery, well packaged and great fresh yeast. I've ordered this several times now and it never disappoints.

27 december 2024
Logo BonneBouffe

Antwoord van BonneBouffe

Dear Wendy, Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoy our ever popular Fresh Yeast and that you had an easy and pleasant shopping experience with us! Kind regards, Caroline

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