Bookaflight Reviews 

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everytime you start a booking with them the final price increases, they just start with a low price and then raise their prices.....EVERY TIME

if i could give 0 stars I would have done so. immberresing service. no direct connection. canceling the flight and receiving the money back took 4 months and still counting. no direct phone and no one to speak to. flight cost was 100$ more expensive than doing it straight through the airline. Don't come near.

I booked a flight with the Israeli airline Israir. The airline changed the departure time from 12:30 noon to 21:30, and I therefore want to cancel the flight. According to consumer protection law, this is possible without penalty. However, I can only do it via the agent, but they don't answer the phone, unless it's valid to cancel the order under the consumer protection law. They verify this via an algorithm according to order no. In my case, the automated reply was that I'm not eligible. That's it. Conversation closed. No customer service e-mail address to write to. No one to talk to. Do not touch this company!

Don't book with BookaFlight, I had the worst experiance ever, I purchased a round trip to Abu Dhabi and they booked it as direct flight for each direction !!!
I payed twice for luggage with Etihad in total ~ 1000$

I won't ever think to book through them ever again .

not honest
not professional
terrible company

dont ever buy ticket from this company
horrible service

My flight to Israel on 8.10 was cancelled due to the armed conflict. Turkish Airlines reimbursed the cost of the ticket to Bookaflight, but the company didn't transfer me the money. No one is responding to emails or telephones. Tens of people are in the same situation, according to Facebook group

I purchased tickets from Iberia through Bookaflight. When the flight was cancelled by the company I got a message both from Iberia and Bookaflight that I am entitled to full reimbursement. Iberia already transferred the money back to the agency but I didn't see any of it. Since the moment of the cancellation it was impossible to communicate directly with the agency, there is no response by phone and it seems the addresses that appears on the bill is inaccurate( other clients tried to see a representative in person and reported they weren't allowed to enter the building). In short the agency is fraudulent and making a laugh of its clients as reported by numerous people who suffered the same ordeal as me

Disappointing Experience with BookaFlight
I'm writing to express my dissatisfaction with BookaFlight. When I needed to change my parents' flight times, the lack of customer service was frustrating, with long wait times and unanswered calls. Additionally, I had to pay extra fees just to explore alternative flights before making any changes. This experience has led me to decide not to use BookaFlight in the future. I advise others to consider alternatives due to the disappointing service and lack of customer-friendly practices.

I booked a flight to Thailand with bookafly and HUMM !
No problems, got my ticket, flew no problems...
Dont understand the bad reviews,I had no problems

The price that I was charged was different than the one that appeared in Skyscanner . At any step during the process of purchasing the ticket was I informed about the real price , only after the payment was done.

I booked a flight through them. The flight was canceled in light of the security situation, until today 12/3 I'm waiting for a credit that didn't arrive.
Customer service does not function at all.

They canceled the one-way flight and didn't hesitate to fine me for canceling the return flight.

הזמנו כרטיסי טיסה דרך skyscanner.
ביטלו לנו את הטיסה וההינו צריכים למצוא טיסה חדשה או לקבל החזר כספי.
עם מי לדבר?אין טלפון.אי אפשר לשלוח אי מייל.יש אתר לא ידידותי.פנינו אליהם חמש פעמים וכתבנו שזה דחוף.שום כלום.כשהצלחנו בכוחות עצמינו להיתקשר לחברת התעופה והסברנו bookaflight לא עוזרת לנו
אז חברת תעופה באה לקראתינו
וסידרה לנו טיסה חלופית מיד ושלחה במייל את הכרטיס החדש
מאוחר יותר קיבלנו מייל מבוקאפלייט שבו כתוב שהם הצליחו למצוא לנו טיסה חלופית.איזו חוצפה!
ובו בזמן נתנו לנו זמני טיסה שגויים ואפילו לא התנצלו

They are thieves!
I was charged for a flight I didn't book, I didn't have a ticket and they refused to refund me!
Beware of them!

Horrible practices. If you want to contact customer service you need to pay 25$? The airline cancelled the flight and we had very hard time contacting them. Never again

1.impossible to talk in phone
2.no answer from custom service after writing them twice
3. measliding by giving the customer to understand that if he pays extra money for the abbility to cancel the order for any reason ,he will get the money back if he will cancel the order ,while they do not give back the money but only cupon of some of the money.

This company shouldn't exist legaly. Everything they do seem illegal. You can't even reach them if you have any question. Never experiance such a company in travel industry.

Don't go there...
When something happens and you need something, there is no one to talk to. The voice machine or auto reply emails are written in an arrogantly way (Shame!).
The website is so annoying, for every little action you need the booking number and then wait for code via email/SMS. no friendly.
Watch out before booking.