Booke AI Reviews 

Having booked 5 demo's, none actually happened. I had to pay to try it out. Within a few days i realised it added work rather than reduced work loads for Quickboks. I have cancelled but had to spend £100 just to find out how it worked. Dissapointing. I asked them to refund the payment and they have refussed

Most AI tools we tried gave us suggestions and still left the work to our team. Booke handles the normal transactions and we review the expectations. Simple,, but it saves real time.

It is useful but it woulld be nice to have the abiity to delete duplicates and merge transactions with their receipts.
Also would be nice to set it to USD so it stops telling me it is in Euros sometime.
I am not sure if it is an AI that learns anything as my transactions are usually from a lot of the same suppliers but it classifies them as bills or expenses and I do not understand why.
Overall, it is still easier to process invoices and receipts compare to QBO.

I have had a very frustrating experience attempting to vet Booke.ai for my practice. Despite the marketing promises of "Robotic AI," the human side of the business—specifically the leadership—is incredibly disorganized.

The CEO and owner, Vadim Chumak, personally canceled two scheduled demo meetings with me last minute. After I waited weeks for one of these slots, Vadim chose to cancel just hours before the meeting was set to begin. Instead of a proper walkthrough, I was sent a "recorded interactive demo video" that is less than 3 minutes long. The video is entirely surface-level and provides no more information than what is already available on their website, making it worthless for an accounting professional who needs to see how the system handles complex tasks like Job Costing, Class tracking, or Journal Entries.

If the owner of the company cannot be bothered to show up for a sales demo or provide a meaningful explanation of his software's capabilities, I have zero confidence in the support or reliability of the product itself.

I fully anticipate that Booke.ai will reply with a generic response claiming they have "taken steps" to improve their demo booking process, much like the boilerplate apologies they have issued to others dating back to 2024. Given that the owner personally handled—and subsequently canceled—my appointments at the last minute, I find these excuses to be entirely hollow. If the leadership is still blaming "scheduling issues" after years of similar complaints, it is clear that the lack of accountability is a fundamental feature of the company's culture, not a temporary glitch.

Avoid.

I scheduled a demo with them, but no one showed up. How can you rely on a company that doesn't bother to let you know that they can't make it to the demo?

I really like the interface - it's clean and easy to navigate. A lot of the work is already handled in the background, so I mostly just review and move on

I've had a good experience with Booke AI so far. Everything is clear and easy to work with, and whenever something isn't clear, the support team is helpful and quick to respond

Everything stays neat and easy to follow. I always know what's done and what still needs attention.

Got stuck setting up a multi-currency client. Support joined a screen share and fixed it fast, took about ten minutes. Definitely a real expert, not automated support.

Staff actually enjoy work again. My team was burnt out on data entry. Now AI Bookkeeper does that part and they spend time on actual accounting. Two people who were thinking of quitting just stayed.

We attempted to schedule a demo with Booke AI over the course of two months—multiple times as a team and individually. Unfortunately, the experience was consistently disappointing. On several occasions, including our most recent attempt, the meeting was canceled just minutes after it began or right before it was scheduled to start, without any prior notice or follow-up communication.

Despite repeated efforts to confirm a suitable time or request alternative options, we received no response from the founder, Vadim, or the team. This lack of professionalism and accountability raises concerns about the company’s reliability and commitment to potential clients. Disappointing experience overall, especially for a product that shows promise but is poorly represented.

Tried to book a demo for a period of 2 months, booked and scheduled the demo 7 times as a group, and 3 times as individuals, Vadim (the owner) would cancel the demo zoom call last minute each time, never replied to any emails, when we requested info, or for the best time to meet. Very unprofessional, and disappointing that the owner has zero pride in his products.

I've booked 3 demos with this company and have still not had one. The first 2 times, the demo was cancelled 30min beforehand without explanation. On the 3rd attempt nobody arrived.

This product is great if you wake up one day and know exactly what it does, how to work it and whether it's the right fit for your business without ever being shown its functionalities.

Hopeless customer service / sales function.

Feels like a work in progress. Good concept, shaky execution. Lots of bugs and glitches. Hope they improve it soon, because the potential is there.

Booke.ai is hit or miss. Sometimes it's spot on, other times it's way off. I end up double-checking a lot. Saves a bit of time, but not as much as I hoped.

I jumped straight in without an intro call as it looked like a great and fairly simple app.
Upon intregrating to Xero the AI book keeper decided to reconcile around 100 transactions without waiting for any input. Most of these were done incorrectly.
I sent multiple messages to the customer service team/person and received a single sentence as an answer around 7 days later. Not helpful. The app couldn't do what I needed, which is basic book keeping, it didn't seem to learn anything from us correctly reconciling transactions. It created new transactions even when there was an existing bill/invoice to match to a statement line on the bank. The OCR feature seemed quite 'dumb' too, it didn't learn anything when presented with a new bill from a supplier where we'd mapped the fields. All through this the customer support was incredibly slow and and not helpful at all, no real detail to the responses, no offer to do or fix anything. It's a nice idea, but this execution is completely useless.

Similar experiences with the latest reviews

I booked a time for a demo with the team. The representative appeared to have been then founder of the company. The call was cancelled by the founder, and with no explanations. I can guess maybe its something to do with his schedule, but rather than cancelling with no reason or contact, maybe reach out and talk to potential leads and clients?

And if the team is so small that no support can be given for demos, maybe allow a trial period for those potential clients? That way I can assess the usefulness and accuracy of the claims of the product, and have faith in paying for it.

I scheduled a demo through the company portal and the representative did not show up or communicate with me about it. After the "no show" I sent an email to see what was going on and there was no response to my email either.

The APP does not work as intended. It messed up my Xero, and instead of saving time, I had to redo everything it did. Customer service was not good as well. Stay away.

I set up two appointments for a demo and both times these were cancelled by the booke.ai rep without an email or any justification. I was actually excited to see how it works and would have subscribed to the services for 3 business I run.
Unfortunate the disregard of a business owner time. If this is the way they handle client onramp at the start, I can only imagine the little to no customer support once your are on the inside. Not a good first impression to say the least.