Book Publishing Lab Reviews 51

BPL said they would market the book and generate "steady, organic traction". The only sales have been those I generated.
The editing was terrible. They made don't and indent changes that took me 12 revisions for them to get them the finally make the content correct.

It was a wonderful marketing journey I had with Book Publishing Lab. The books for senior citizen was brilliantly marketed and many messaged and blessed for this work and absolutely the credit of this reach goes to the agency who stood by me.

There were months of poor sales already and I needed some professional to cover cost. For me that was Book Publishing Lab marketing department and not only I covered so much of expenses but I also gained a good profit due to exceptional effort from this side. They were picking the right num of posts and reels which helped the book gain momentum and people started discussing about it so in three months I got results and still so much progress is happening.

Following my last review, after many empty promises, I NEVER got back the 25,000 dollars I paid for the 5,000 copies of my book, nor do I have ANY books (they only printed 45) . They completely disappeared after I threatened legal action starting 26 February. The XXX said this company is NOT INCORPORATED as a legitimate business anywhere in the United States.

Also after extensive research the managers and account executives that I worked with seem also to not exist in the U.S. All to say, that they STOLE my pension money and I don't have any printed books to show for.

So, if you decide to do business with them, know that they will steal your money and disappear, as they are ghosts = scammers. How sad that this group of people will so easily shatter your author's dreams to steal your money.

Please BE CAREFUL! Tons of reputable long-standing U.S. publishing companies to do business with (I wish I knew that before I signed up with them, as I deeply regret it now).

I started in 2024. Here it is 2026, and I still haven't seen anything. I paid $1800 for what I thought was going to be my first book ever to write, but it turned out that nothing went right. I was passed around to many people and some were very rude. I have yet to see my $1800. I may never see it. So, if you're looking for a good publishing service to publish your book, DONT COME TO THEM.

Book Publishing Lab gave me amazing illustrations for the book. I loved the designs and they were made by them I am glad no ai generated work was given as it is become quite common nowadays. I am absolutely impressed with their work ethic overall.

I am glad I had their publishers on board as I had many failed attempts at publishing already. The self publishing approach gave me a huge learning experience and I became aware of everything that an author requires. Their publishers are quite good at tackling minor errors quickly and publishes any sort of genre really nicely.

I worked with Bruce Wilson, and he was really the best. Never made me feel as if my questions were silly or stupid, and he made the process so easy. I am nearly finished with my second book, and I think I will be coming back to you guys again.

I am in process of working on 2 projects and have been quite pleased with the entire experience. Hannah has been very attentive and very receptive to all of my feedback and requests for change. I look forward to seeing the finished products.

Started bad, got better! Now after 7-8 months it is great! Just published my third book with I hope more coming! We have embraced the value of each other and it is growing! They are not perfect, but my manager Steve is doing a great job! My Ghost Writer and editors are better and better!

As a first-time self-publisher, I didn’t know where to start. Book Publishing Lab kept working with me to get everything right. Many thanks to Zoe who helped me at every turn (a challenge because of my genre), and to Harvey Walker, the regional manager, who was kind and accommodating. I gave 4 stars rather than 5 because it was sometimes difficult to communicate by phone. I almost always had to leave a message rather than having a call put through.

This is my second experience publishing with book publishing lab, and they impressed me even more this time. their team supported me through editing, proofreading, design, and layout with real care. i appreciate that book publishing lab's authors keep a major share of royalties. the books we created together look incredible, and i'm proud to have my name on them.

after some frustrating years with another self-publishing company, i came across book publishing lab. i spent weeks reviewing everything carefully before deciding they were serious about supporting authors. the experience was completely different a full team of editors and marketing professionals worked with me closely. every edit was thoughtful, and every suggestion was respectful. the final book was polished beautifully, with stunning cover art and marketing support that actually brought results. it was absolutely worth the investment and effort.

I am impressed by the follow up from various executives of Book Publishing Lab to correct failings by one of their editors. An offer, at no extra cost, was graciously made but after the trauma experienced I have no wish to re-publish. It seems my experience was an exception compared by the 4 and 5 star comments by other authors. However, that does not invalidate my original comments and what I experienced. It should be taken in context with the follow up from BPL.
I AM HEARTENED AND IMPRESSED BY THE EFFORT AND DESIRE BY BPL TO MAKE THINGS RIGHT. WHAT HAPPENED TO ME I AM ASSURED WILL NOT HAPPEN AGAIN.
MY ORIGINAL COMMENTS SHOULD BE TAKEN AS PAST EXPERIENCE AND WILL NOT CHANGE.
My previous comments:
This is a company intent upon finding first time authors and ripping them off! “Worlds Apart” was published in September 2024 without being properly edited. Spelling, grammatical errors, duplication of sentences, misplaced picture and omission were ignored from my final draft. I am embarrassed to admit ownership of “Worlds Apart”. I complained and was offered a special price of $1,000 to correct the errors and omissions. I rejected the kind offer to correct their inadequacy. After two Emails from Quality Control Managers assuring me that the poor standard of editing would be addressed I have received nothing. The last email was in April 2025. This has been a devastating experience. To be scammed to the tune of $4,900 is unacceptable for someone on a retirement limited income and yet I can do nothing about it. Legal action would mean travelling to New York from California, Promises of marketing with Barnes and Noble and other publishers never happened. All I received in royalty was from Kindle was $11 for over 40 books sold.

A complete and total scam.

This is my first book and they seemed like a good company with good prices to work with. The original price they quoted me was $500 upfront for their services. This was supposed to include editing, formatting, review, and cover design. However, once I sent them the manuscript, they said that it would require "advanced" editing and for that it would be an additional $500.

Now at $1,000, this was still much more affordable then the other options out there. So no problem, I paid the additional $500. However, once I started receiving the edits, it was clear there was not a qualified editor doing this. What I got back had the following issues

- Grammar and spelling mistakes throughout
- Missing whole chapters
- 4 different format changes throughout the book

I overlooked this and chalked it up to the fact I was getting a low price and made the corrections myself. After sending them the final updated manuscript with edits I had to make myself, I received back a formatted digital copy that had multiple chapter numbers mixed up, and was missing two important chapters. This required about ten emails back and forth just to correct.

It was about this time BPL contacted me and said they had a book company that wanted to make a large order of my book. This felt very odd since at that time, they didn't even have a completed version of my book to show to anyone, nor did I authorize them to share my book with anyone other than themselves. And the deal couldn't have sounded any more like an "I'm an African Prince and I want to give you my gold" type of scam.

They said I would need to pay thousands up front to get these books printed for the company but they would immediately get paid back by the company and I would make tens of thousands. They offered to send me the offers, but never actually sent them. They just kept asking me to pay.

Finally, after moving past what was an obvious scam, I asked to order 3 paperbacks and 3 hardbacks to use for a marketing campaign for the launch of my book. This is where they then tried to tell me I needed to order at least 100 books to order any. I showed them where in their contract they had said the exact opposite.

After some back and forth, they said they would send those books, however since then, they have not answered my phone calls nor my emails. This company is VERY OBVIOUSLY a scam and has delivered nothing beyond an AI generated cover, editing that could've been done better by my niece, and a lot of headaches for $1,000.

I will be initiating a lawsuit against them in the next week as well as sharing this review on every single review site I can find. I also have a huge social media following (millions) and will be ensuring that every person possible knows who they are, their other company names, their locations, and their contact information.

Please do not get tricked into anything by Book Publishing Lab like I did.

Update: It is truly unfortunate that accountability, responsibility, and trust are evaporating from today's society. This statement has never been more true than when applied to internet companies—not only applicable to my experience with BookPublishLab (BPL), but many companies today. Unfortunately, TL;DR would not suffice as this update requires a modest degree of verbosity.

I am resubmitting this review of BookPublishingLab with updated content—a resubmission of a review submitted back in early November. In good faith, I removed the review after receiving assurances from BPL that they would resolve all my outstanding issues, provided I remove the original review. (Apparently, the promise of resolution was a ruse to get my negative review "removed "for the holidays! According to TrustPilot reports, the review had substantial read indicators.)
This tactic made me realize why some of the negative reviews that appeared early in the fall for this company on Trustpilot had disappeared.

After I removed my review, nothing happened. Just a series of promises and delays. A complete stall job. (Remember, it was the holidays)

I am an architect for a major corporation, so I may have access to resources you may not be privy to, so if you do not have access to these resources, and you have issues with any online company, do the following:
1. Try to resolve the issue with the company yourself.
2. If unsuccessful, continue to step 3
3. Retain legal representation
4. Contact and submit a complaint to the AG for your state of residence.
5. Contact and submit a complaint to the state of operation for the company
6. Contact and submit a complaint to the FTC
7. Contact and submit a complaint to the BBB
8. In my case, it was necessary to contact and file a report with the IRS.

You may discover, as stated in the review below, that these companies use different LLCs to hide assets and make it difficult to obtain financial recovery.

I have completed all of the aforementioned steps and future actions will be through my legal representation.

For my new book and furture works, I will seek out a more established publisher.

Good luck and all the best with publishing your book!

The original review is below:

This company published my book, as promised but the books were NOT distributed to all target publishing sites. Just Amazon. The site references several more.
Also, beware of an investment opportunity offer that they may offer. It is a scam. I have not received one penny from the "guaranteed" investment, nor have I received the printed copies of my book that I was promised as part of the investment. I have the signed contracts to prove it. I am working with my lawyer on litigation, which might be difficult. The corporation structure is set up to make it difficult to litigate, according to my lawyer. One final note: the website was changed to remove the suspected LLC. Fortunately, I have a screenshot of the site from September, which shows that the information on the page was there and has now been removed.

Update,
I received a communication from the company to my inquiry below. The reply was a form email exactly like one used in an initial communication from months ago offering to publish my new book. Completely ignoring my inquiry.

I noticed a negative review that I can no longer find on trustpilot. Strange! But I should have heeded that review's warning. The 4.4 star reviews were one of the reasons I went with this company.
I started working with them in May 2024. As the other reviewer says, they use common American names.
At first, everything seemed to be going well. Then I started noticing promises not being fulfilled, like book distribution to all those sites claimed on their website. They only distributed my book to Amazon.
Also, I hired them to author a website, which they did, However, they failed to provide me with access to my own site.
My final comment is on the investment opportunity that was offered. I have not received one penny from it, nor have I received any of the books promised from said investment. For several weeks, there was a promise of payment, with kinds of excuses as to why I had not received any funds.
I recently received an email from them(10/31/2024) and spoke with them on the phone. They promised to resolve all outstanding issues, but when I mentioned the failed investment, it was all hush-hush. I have not heard from them since.
Be wary of this company. Also, numerous LLCs appear to be used.
And yes, I have contacted the appropriate authorities.

I needed help publishing a technical reference non-fiction book. Nora and Harvey made the process seamless, worry-free and easy. Harvey helped get us the right service for an affordable price and understood my needs very well. Nora was an excellent communicator through the entire process from publishing, book designing to copyrighting and ensuring that my needs were met. She personally ensured that the book design cover was at par with what I had requested. Both of them are proactive and I didn’t have to follow up many times with either of them because I already had answers. Overall, BPL is a great service and I would highly recommend them even for those who don’t find their genre on the main page. I took a leap of faith and got through with great success. They are honest and transparent with behind the scenes decision making. Also, their team was able to proofread and edit a very technical piece of work meticulously. I am very happy with their service.

After some disappointing experience with another company I came across the BookPublishingLab, and lucky enough connected to Hannah Austin subsequently found out that she was one the senior manager she patiently listen to my frustration to my surprise did not say any thing negative about that company but gave me advice what to do and what she could do and help.I t was easy to talk to Hannah and she promised to help as she does with all clients and she carried out her promises , she is knowledgeable and persistent, respond within 10-20 minutes and most of all persuasive and encouraging. Employee like her gives any company good name and returning clients, She has successfully published three of my books and I recommend any one looking to publishing relationship just ask for Hannah Austin , kudos to her team and congratulation to the management for their fantastic team
Ali R. Rahimi

I was very nervous about making this (for me) considerable investment, and I am not computer savvy. My mentor, Bruce, was very patient and explained what was needed very clearly. That clarity allowed me to trust the experts (you all), and I have not been disappointed in the least.

Mr. Bruce Wilson and his team had put together in a book form, some pages of discovery. A personal choosing of different lifestyle, in the life of the leading character, away from negativity, A brave description of things that happen, regardless of the world's opinion. After being in constant communication Mr. Wilson who is kindness in person, helped me to understand details that were not clear in my mind. He understood my predicament. And now the book had been uploaded to Amazon, Thank you so much Bruce!

My sincere gratitude to Mr. Wlson and his team, and Lady Mary the Head writer who explained the changes she was going to make and I agreed with her knowledge

I dedicated with sincere gratitude this book to Mr. Bruce Wilson my Editor and his team. I also would like to dedicate this book to Mary the Head writer. She graciously added and subtracted and the hieroglyphics now are a book!

TO YOU ALL MY SINCERE GRATITUDE!